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SayPro Define 100 key metrics for SayPro website performance monitoring.

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

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Written by

Tsakani Stella Rikhotso

in

Here is a list of 100 key metrics for SayPro website performance monitoring. These metrics cover a wide range of factors, from user experience and engagement to security, SEO, server health, and system performance.

1. Website Uptime and Availability

  1. Total Uptime – Percentage of time the website is fully operational.
  2. Total Downtime – Total time the website is unavailable.
  3. Average Uptime – Average uptime for the month/quarter.
  4. Downtime Events – Number of events causing downtime.
  5. Average Downtime Duration – Average length of downtime events.
  6. Peak Traffic Uptime – Uptime during peak traffic periods.
  7. Uptime SLA Compliance – Adherence to Service Level Agreements for uptime.

2. Website Speed and Performance

  1. Page Load Time – The average time it takes for a page to fully load.
  2. First Contentful Paint (FCP) – Time taken to render the first visible element on the screen.
  3. Largest Contentful Paint (LCP) – Time taken for the largest visible content element to render.
  4. Time to First Byte (TTFB) – Time taken for the server to respond to a request.
  5. Speed Index – A metric measuring how quickly the contents of a page are visibly populated.
  6. Fully Loaded Time – The total time it takes for a page to be completely loaded, including all resources.
  7. First Input Delay (FID) – Time between when a user first interacts with the page and when the browser responds.
  8. Cumulative Layout Shift (CLS) – Measures how much the page layout shifts during the load.
  9. Resource Load Time – Time taken to load specific resources like images, CSS, JS files.
  10. Page Speed Score – Google’s PageSpeed Insights performance score.
  11. Critical Request Chains – Analysis of key resources blocking page rendering.
  12. Image Load Time – Time it takes to load images on the page.

3. Server and Resource Monitoring

  1. CPU Usage – Average CPU utilization on the server.
  2. Memory Usage (RAM) – Average memory usage of the server.
  3. Disk Space Usage – Percentage of disk space used on the server.
  4. Database Load – The load placed on the website’s database.
  5. Request Rate – Number of requests received per second/minute.
  6. Server Response Time – Average time taken for the server to respond.
  7. Error Rate – Percentage of requests that return errors.
  8. Peak Traffic Load – Peak number of requests handled by the server.
  9. Network Throughput – The volume of data transmitted over the network.
  10. HTTP Response Time – Average time for the HTTP server to respond.
  11. Server Error Rate – Percentage of server-side errors (5xx errors).
  12. Database Query Time – The average time for database queries to complete.

4. User Engagement and Behavior

  1. Page Views – Total number of pages viewed by users.
  2. Unique Visitors – Number of unique users visiting the website.
  3. Sessions – Number of sessions initiated by users.
  4. Average Session Duration – Average length of a session on the website.
  5. Bounce Rate – Percentage of visitors who leave after viewing only one page.
  6. Exit Rate – Percentage of users who leave the site from a particular page.
  7. Average Pages per Session – Average number of pages viewed per session.
  8. Time on Page – Average amount of time users spend on individual pages.
  9. User Flow – Analysis of the paths users take through the site.
  10. Click-Through Rate (CTR) – Percentage of users who click on a link or button.
  11. Conversion Rate – Percentage of users who complete a desired action (purchase, form submission).
  12. Lead Generation Rate – Percentage of website visitors who become leads.
  13. Form Completion Rate – Percentage of users who successfully complete a form.
  14. Return Visitors – Percentage of visitors who return to the site.
  15. Scroll Depth – Percentage of users who scroll down a page.
  16. Heatmap Data – Areas of the page where users click most often.
  17. User Demographics – Age, gender, and location of website users.
  18. New vs. Returning Visitors – Proportion of new visitors vs. returning users.

5. SEO Metrics

  1. Organic Search Traffic – Number of visitors coming from organic search.
  2. Top Landing Pages – Pages that attract the most traffic.
  3. Keyword Ranking – Position of targeted keywords in search engines.
  4. Indexed Pages – Number of pages indexed by search engines.
  5. Backlinks – Total number of inbound links pointing to the website.
  6. Internal Links – Total number of internal links within the website.
  7. Keyword Click-Through Rate (CTR) – Click-through rate from search engine results for targeted keywords.
  8. Meta Tags Optimization – Completeness and quality of meta descriptions, titles, and headers.
  9. SEO Health Score – Overall SEO score based on various optimizations.
  10. Mobile Search Traffic – Number of visitors from mobile search engines.
  11. Site Crawl Errors – Errors encountered by search engine crawlers.
  12. XML Sitemap Status – Whether the sitemap is up-to-date and correctly submitted.

6. Security and Vulnerability Monitoring

  1. SSL Certificate Status – Whether the SSL certificate is valid and up-to-date.
  2. Number of Security Vulnerabilities – Number of discovered vulnerabilities.
  3. Security Patches Applied – Number of patches applied to the website during the month.
  4. Unauthorized Access Attempts – Number of attempted security breaches.
  5. Malware Detection – Instances of malware detected on the site.
  6. Password Strength – Average strength of user passwords.
  7. 2FA (Two-Factor Authentication) Usage – Percentage of users utilizing two-factor authentication.
  8. Firewall Blocked Requests – Number of malicious requests blocked by the firewall.
  9. Phishing Detection – Instances of phishing attacks blocked.
  10. Brute Force Attacks – Number of failed login attempts over a short time period.
  11. Security Scans Completed – Number of security scans performed during the month.

7. Accessibility Metrics

  1. WCAG Compliance Score – The website’s compliance with Web Content Accessibility Guidelines.
  2. Alt Text for Images – Percentage of images with alternative (alt) text.
  3. Keyboard Accessibility – Percentage of interactive elements accessible by keyboard.
  4. Color Contrast Ratios – Percentage of text with sufficient contrast for accessibility.
  5. ARIA (Accessible Rich Internet Applications) Tags – Proper usage of ARIA tags for accessibility.
  6. Screen Reader Compatibility – Usability of the website with screen readers.
  7. Accessible Forms – Percentage of forms with proper labels and instructions.
  8. Focus Order – Correct tab order for interactive elements.
  9. Missing Accessibility Features – Number of accessibility features missing or poorly implemented.

8. User Authentication Metrics

  1. Login Success Rate – Percentage of successful login attempts.
  2. Password Reset Requests – Number of password reset requests.
  3. Account Lockouts – Number of accounts locked due to multiple failed login attempts.
  4. Registration Errors – Number of failed account registrations.
  5. Two-Factor Authentication Opt-In Rate – Percentage of users who enable 2FA.

9. Content Management and Updates

  1. Content Updates – Number of new articles, pages, or blog posts added.
  2. Content Readability Score – Average readability score of content.
  3. Outdated Content – Number of pieces of content that need updates.
  4. Media Load Time – Average time taken to load videos, images, and other media.
  5. Duplicate Content – Number of pages with duplicate content that needs to be addressed.
  6. Content Engagement Rate – User interactions with content (shares, comments, etc.).
  7. Content Accuracy – Percentage of content that is accurate and up-to-date.

10. Third-Party Integrations

  1. Third-Party API Response Time – Time taken for external APIs to respond.
  2. API Failure Rate – Percentage of failed API requests.
  3. Integration Downtime – Downtime of third-party services integrated into the site.
  4. Payment Gateway Success Rate – Percentage of successful transactions via payment gateways.
  5. Social Media Share Rate – Number of times website content is shared on social media.
  6. Third-Party Scripts Load Time – Time taken by external scripts to load.
  7. Third-Party Authentication Success Rate – Success rate for social logins (Google, Facebook, etc.).

These 100 key metrics will help SayPro closely monitor the website’s health, performance, security, and user experience, enabling the team to take proactive steps for improvements. Regular tracking of these metrics ensures optimal website functionality and user satisfaction.

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