Approval Rate Target:

• Aim for 90% or higher approval on the first submission of courses.

Course Submission Goals:

• Ensure all new courses are fully compliant with QCTO requirements before submission.
• Double-check that all documentation, accreditation criteria, and quality standards are met.

Process Improvements:

• Identify common rejection reasons from previous submissions and implement corrective actions.
• Enhance internal review mechanisms to minimize errors and ensure higher first-time approval rates.

Performance Tracking:

• Track approval rates across different course categories.
• Report on the number of courses submitted vs. approved on the first attempt.
• Highlight any delays or issues affecting approvals.

Action Plan for Improvement:

• Conduct pre-submission quality checks to align with QCTO standards.
• Provide additional training for teams involved in course development and submission.
• Strengthen communication with QCTO to clarify any unclear requirements.