Course Upload Count

• Target: Upload a minimum of X new courses to the QCTO platform.
• Measure: Track the total number of new courses submitted.

Revision Rate

• Target: Reduce the revision rate to no more than 10% of submitted courses.
• Measure: Number of courses requiring revisions vs. total submitted courses.

Approval Rate

• Target: Ensure an approval rate of at least 90% on first submission.
• Measure: Approved courses vs. total submitted.

Turnaround Time for Revisions

• Target: Ensure that revisions are completed within X days to minimize delays.
• Measure: Average time taken to complete necessary revisions.

Compliance with QCTO Standards

• Target: Ensure 100% compliance with QCTO requirements to minimize rejections.
• Measure: Percentage of courses flagged for non-compliance.

Trainer & Developer Efficiency

• Target: Monitor performance of trainers and developers in aligning with submission standards.
• Measure: Number of errors/revisions per developer or trainer.

Stakeholder Engagement & Feedback

• Target: Gather structured feedback from QCTO reviewers to improve future submissions.
• Measure: Number of feedback points addressed in subsequent uploads.