SayPro Stakeholder Feedback Templates

Demographic Information (Optional)

1. Stakeholder Type (Select one):
   • Student
   • Instructor
   • Employer
   • Community Leader
   • Industry Expert
   • Other (please specify): ___________
2. Program(s) Involved in (Check all that apply):
   • [Program A]
   • [Program B]
   • [Program C]
   • [Program D]
   • Other (please specify): ___________

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Survey Questions

Section 1: Program Relevance & Content

1. On a scale of 1-5, how relevant do you find the content of the courses/programs to your educational or professional goals?
   • 1 (Not relevant) – 5 (Highly relevant)
2. Do you feel that the program provides the necessary knowledge and skills required for success in your field?
   • Yes
   • No
   • Somewhat (please elaborate): ___________
3. How up-to-date do you feel the program’s curriculum is in terms of current industry trends and advancements?
   • Very up-to-date
   • Somewhat up-to-date
   • Not up-to-date
   • Not sure

Section 2: Teaching and Learning Experience 4. How would you rate the quality of instruction in the program?

• Excellent
• Good
• Fair
• Poor

5. How effective do you find the program’s delivery format (e.g., in-person, online, hybrid)?
   • Very effective
   • Effective
   • Neutral
   • Ineffective
   • Very ineffective
6. Do you feel that instructors are adequately supporting your learning experience?
   • Yes
   • No
   • Sometimes (please specify): ___________

Section 3: Resources & Support 7. How satisfied are you with the support services provided (e.g., academic advising, tutoring, career counseling)?

• Very satisfied
• Satisfied
• Neutral
• Unsatisfied
• Very unsatisfied

8. Are the learning materials (e.g., textbooks, online resources, labs) sufficient and easy to access?
   • Yes
   • No (please elaborate): ___________

Section 4: Suggestions & Overall Satisfaction 9. What improvements would you suggest to enhance the learning experience in this program?

• [Open-ended response]

10. On a scale of 1-10, how likely are you to recommend this program to others?
    • 1 (Not likely) – 10 (Highly likely)
11. Please provide any other feedback or suggestions you have regarding the program:
    • [Open-ended response]

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2. Stakeholder Feedback Interview Guide Template

Purpose: To facilitate in-depth, qualitative feedback from individual stakeholders through structured one-on-one interviews.

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Introduction

• Introduce yourself and explain the purpose of the interview:
  • “Thank you for taking the time to speak with me today. We are gathering feedback from stakeholders to ensure that SayPro’s educational programs meet your needs and expectations. Your input will help us improve the program and better align it with industry demands.”
• Explain confidentiality:
  • “All feedback you provide today will remain confidential and will only be used for program improvement.”

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Interview Questions

Section 1: Program Understanding & Expectations

1. Can you describe your role and how you interact with SayPro’s educational offerings?
2. What were your expectations before engaging with the program, and to what extent were those expectations met?

Section 2: Course Content & Delivery 3. How relevant is the program’s content to your work or educational goals? 4. Were there any specific topics or skills that you feel should be added or expanded in the program? 5. How do you feel about the method of delivery (e.g., in-person, online, hybrid)? Is there anything that could be improved in this area?

Section 3: Instructor Support & Interaction 6. How would you rate the quality of instruction in the program? Can you provide specific examples of strengths or areas for improvement? 7. Do you feel that there are adequate opportunities for interaction with instructors and peers, either in class or outside of class?

Section 4: Support Services 8. How would you describe your experience with any support services (e.g., academic advising, tutoring, career services)? 9. Are there any additional resources or services that you think would help improve the program?

Section 5: Stakeholder Needs & Future Improvements 10. What are the key challenges you face in your work or education that you believe SayPro could help address? 11. What are some specific improvements or changes you would suggest for the program? 12. Is there anything else you would like to share about your experience with SayPro’s programs?

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3. Stakeholder Focus Group Template

Purpose: To facilitate group discussions and gather collective feedback on specific topics from various stakeholders.

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Introduction

• Welcome and purpose of the focus group:
  • “Thank you for joining us today. We are conducting this focus group to gather feedback from stakeholders on SayPro’s educational programs. Your insights will help shape future program improvements.”
• Ground rules:
  • “We encourage everyone to share their thoughts openly. There are no wrong answers, and we value all perspectives. The discussion will be recorded for analysis, but all responses will remain confidential.”

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Focus Group Questions

Section 1: Program Relevance & Curriculum

1. In your opinion, how well do the program’s offerings align with the current needs of the industry/education?
2. What aspects of the curriculum do you find most valuable? Are there any areas you think need more focus or updates?

Section 2: Teaching Effectiveness 3. How do you feel about the quality of teaching in the program? What could instructors do differently to improve the learning experience? 4. Do you think that the teaching methods used are effective for meeting the diverse needs of students? What changes could be made?

Section 3: Student Support & Engagement 5. How would you describe the level of support provided to students, such as academic advising, mentorship, and career services? 6. Are there ways in which support services could be improved or better tailored to meet students’ needs?

Section 4: Feedback & Continuous Improvement 7. How do you prefer to provide feedback on the programs (e.g., surveys, meetings, direct communication)? How can SayPro encourage more active participation in giving feedback? 8. What are the key challenges that you think SayPro needs to address in its programs in order to stay relevant?

Section 5: Closing Thoughts 9. What one change would you recommend that SayPro make to enhance the learning experience? 10. Is there any other feedback, suggestion, or concern that you would like to share?