SayPro Templates to Use User Feedback Forms: Templates for gathering feedback from users with disabilities about their experience with the website’s accessibility from SayPro Monthly February SCMR-17 SayPro Monthly Inclusive Design: Ensure the site is accessible to users with disabilities by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR
Objective: The User Feedback Forms are designed to gather valuable insights from users with disabilities about their experience using the SayPro website. These templates allow the SayPro team to directly collect feedback from individuals with various disabilities, helping to identify accessibility barriers and areas for improvement. The feedback gathered will be used to guide accessibility enhancements, ensuring the site is fully accessible and inclusive.
1. General Information Section
Purpose: Collect basic information about the user’s experience and the context in which they use the website. This helps in understanding the diverse needs of users and their specific interaction challenges.
- User ID (Optional): [Text box] (Optional for anonymity purposes)
- Date of Visit: [Date Picker]
- Frequency of Website Use:
- First time
- Occasionally
- Regularly
- Frequently
- Disability Type (Check all that apply):
- Visual Impairment
- Hearing Impairment
- Cognitive Impairment
- Motor Impairment
- Other (please specify): [Text box]
2. Website Navigation and Usability
Purpose: To assess the user’s experience with navigating the website and interacting with its features, with particular attention to accessibility barriers.
- How easy was it for you to navigate the website?
- Very easy
- Easy
- Neutral
- Difficult
- Very difficult
- Did you encounter any difficulties in navigating the website using a keyboard or assistive technology (screen reader, magnification, etc.)?
- Yes
- No
- If yes, please describe the issue(s): [Text box]
- Was the text on the website clear and legible?
- Yes, very clear
- Mostly clear
- Somewhat unclear
- Not clear at all
- If you had difficulty reading text, what was the issue? (e.g., small text, poor contrast, etc.) [Text box]
- Did you experience any issues with buttons, links, or interactive elements (forms, menus, etc.)?
- Yes
- No
- If yes, please describe the issue(s): [Text box]
- Were you able to use the search functionality effectively?
- Yes
- No
- If no, please explain: [Text box]
3. Multimedia Content Accessibility
Purpose: Evaluate the accessibility of multimedia content on the website, such as videos, audio files, and images.
- Did you find all images on the website to have adequate alt text or descriptive captions?
- Yes
- No
- If no, please describe which images were problematic: [Text box]
- Were videos on the site accessible?
- Yes
- No
- If no, what accessibility features were missing? (e.g., captions, transcripts, sign language interpretation) [Text box]
- Did you encounter any issues with audio content (such as podcasts or audio recordings)?
- Yes
- No
- If yes, please describe the issue(s): [Text box]
- Were multimedia controls (pause, play, volume, etc.) easy to use with your assistive technology?
- Yes
- No
- If no, please explain: [Text box]
4. Mobile Accessibility
Purpose: Assess the accessibility and usability of the mobile version of the website for users who rely on mobile devices and assistive technologies.
- How would you rate your experience using the website on a mobile device?
- Very easy
- Easy
- Neutral
- Difficult
- Very difficult
- Did you encounter any issues with touch navigation (e.g., buttons being too small or hard to click)?
- Yes
- No
- If yes, please explain: [Text box]
- Was the mobile layout of the website responsive and easy to read?
- Yes
- No
- If no, please describe the issue(s): [Text box]
5. Keyboard and Assistive Technology Compatibility
Purpose: Ensure that the website is fully compatible with keyboard navigation and assistive technologies like screen readers, magnifiers, and voice recognition software.
- Were you able to navigate the website using only the keyboard?
- Yes
- No
- If no, please specify where keyboard navigation failed: [Text box]
- Did you encounter any issues using screen readers or other assistive technology on the website?
- Yes
- No
- If yes, please describe the issue(s): [Text box]
- Were you able to fill out and submit forms using assistive technology?
- Yes
- No
- If no, please explain: [Text box]
6. Overall Accessibility Experience
Purpose: Gather overall impressions and suggestions from users regarding the website’s accessibility and inclusivity.
- Overall, how satisfied are you with the accessibility of the SayPro website?
- Very satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very dissatisfied
- What were the biggest challenges you faced while using the website?
- [Text box]
- What specific improvements would you suggest to make the website more accessible?
- [Text box]
- Do you have any additional feedback or suggestions related to your accessibility experience on the website?
- [Text box]
7. Follow-Up Consent
Purpose: Obtain consent for follow-up communication if needed, ensuring transparency and privacy compliance.
- Would you be willing to participate in follow-up testing or interviews to help us improve the accessibility of the website?
- Yes
- No
- If yes, please provide your contact information: [Text box]
8. Submit Feedback
Purpose: Allow users to submit their feedback and ensure they have the option to remain anonymous if desired.
- Submit Feedback Button: [Button – “Submit”]
Conclusion
The User Feedback Forms template is a key tool in gathering real-world insights from users with disabilities about their experience on the SayPro website. This feedback is essential for identifying specific barriers and challenges that users face and helps prioritize accessibility improvements. By regularly using this template to collect feedback, SayPro can continuously refine and improve the website’s accessibility, ensuring that it meets the diverse needs of all users, regardless of their abilities.
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