Document Code: SayProP099
Approved By: Neftaly Malatjie, Chief Executive Officer
Last Reviewed: 03 February 2025
Next Review Date: 03 July 2025
1. Overview
The SayPro Instructor Procedure provides a standardized approach to managing the selection, onboarding, responsibilities, and performance of instructors at SayPro. It ensures that all instructors are equipped with the necessary tools, knowledge, and support to effectively teach and deliver quality training to students, clients, and participants.
2. Purpose
- To define the process for recruiting, onboarding, and managing instructors.
- To provide clear guidelines on instructor responsibilities and expectations.
- To maintain consistency in teaching quality across all SayPro programs and services.
- To ensure instructors have access to ongoing support and professional development.
3. Scope
This procedure applies to:
- All SayPro Instructors, whether permanent or contract-based.
- SayPro Human Capital team involved in recruitment and onboarding.
- SayPro Training and Development Team overseeing course delivery.
- SayPro Management involved in performance review and feedback.
4. Instructor Recruitment and Selection
4.1 Job Description and Requirements
Instructors at SayPro are expected to meet the following minimum qualifications and experience:
- Qualifications: Relevant academic or professional qualifications in the subject matter.
- Experience: At least [Insert Number] years of experience in teaching or training.
- Skills: Strong communication, organizational, and interpersonal skills.
- Other Requirements: Professional certifications or industry experience, as applicable.
The SayPro Human Capital team will update job descriptions regularly to reflect the changing needs of the organization.
4.2 Application Process
- Interested candidates must submit their resume/CV, cover letter, and proof of qualifications to SayPro Human Capital.
- After initial screening, shortlisted candidates will be invited for an interview and potentially a demo class.
- Based on the interview and demo performance, the candidate may be offered a contract.
5. Onboarding Process for New Instructors
5.1 Orientation
New instructors are required to complete an onboarding orientation to familiarize themselves with:
- SayPro’s culture, values, and policies.
- The specific training programs or courses they will be teaching.
- Available resources and support systems for instructors.
The SayPro Training and Development Team will provide relevant materials, training guidelines, and administrative tools to support new instructors.
5.2 Documentation
Before starting their classes, instructors must submit the following documents to the SayPro Human Capital team:
- Proof of Identity
- Signed Instructor Agreement
- Copy of Academic and Professional Certifications
- Completed Tax and Payment Information Forms
6. Instructor Responsibilities and Expectations
6.1 Teaching and Delivery
Instructors must:
- Prepare and deliver high-quality lessons based on the approved course materials and syllabus.
- Adapt teaching methods to suit different learning styles and student needs.
- Monitor student progress through assignments, exams, and feedback.
- Provide constructive feedback to students on performance and areas for improvement.
6.2 Classroom Management
- Ensure that the learning environment is inclusive, engaging, and respectful.
- Manage class schedules, attendance records, and assessment submissions.
- Resolve conflicts or issues promptly and refer to SayPro’s grievance policy when needed.
6.3 Professionalism
Instructors are expected to:
- Maintain a professional demeanor at all times, including punctuality, preparedness, and respect for students.
- Keep all instructional materials and communications confidential as per SayPro’s confidentiality policy.
- Participate in ongoing professional development, including workshops, training sessions, and performance reviews.
7. Performance Management and Evaluation
7.1 Monitoring Instructor Performance
Instructor performance will be evaluated based on:
- Student feedback: Collected via surveys after each course or event.
- Observation: Periodic evaluations by a senior instructor or manager during class sessions.
- Instructor self-assessment: Regular self-reflection on teaching practices and goals.
7.2 Instructor Development
Instructors will have access to professional development opportunities, including:
- Workshops and training to enhance teaching skills.
- Mentorship from experienced instructors for continuous improvement.
- Access to latest educational tools and industry trends to stay up-to-date.
8. Remuneration and Compensation
8.1 Payment Terms
- Full-time Instructors will be paid according to the salary outlined in their contract.
- Part-time/Contract Instructors will receive payment based on the number of courses or sessions taught, as per the terms outlined in their agreement.
8.2 Bonus and Incentives
- Instructors who consistently receive positive feedback or exceed performance targets may be eligible for performance bonuses.
- Annual reviews will be conducted to assess instructor performance and potential salary increases or bonuses.
9. Instructor Termination or Exit Procedure
9.1 Resignation or Retirement
- Instructors intending to leave SayPro must provide at least [Insert Notice Period] notice in writing to SayPro Human Capital.
- The exit process includes a final review meeting with the Human Capital team to discuss feedback, returning company property, and signing necessary documents.
9.2 Termination for Cause
Instructors may be terminated if they:
- Fail to meet performance expectations after multiple evaluations and attempts for improvement.
- Breach SayPro’s code of conduct or policies.
- Fail to comply with instructional standards or other contractual obligations.
9.3 Exit Interview
An exit interview will be conducted for all instructors leaving SayPro to gather feedback for improvement of the instructor process and policies.
10. Contact Information
Instructors should direct any questions, concerns, or requests related to their duties or benefits to:
- SayPro Human Capital: [Insert Contact Information]
- SayPro Training and Development: [Insert Contact Information]
- SayPro Support Team: [Insert Contact Information]
Approved By:
Neftaly Malatjie
Chief Executive Officer
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