SayPro Feedback Tracker Template

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Survey Name	Distribution Date	Response Deadline	Departments/Teams Surveyed	Response Rate (%)	Feedback Received (Y/N)	Follow-up Required (Y/N)	Follow-up Action	Responsible Team	Follow-up Date
Employee Satisfaction Survey	02-06-2025	02-12-2025	HR, Operations, Sales, Marketing	80%	Yes	Yes	Review training feedback and address communication gaps	HR, Operations	02-15-2025
Client Feedback Survey	02-06-2025	02-12-2025	Customer Support, Sales	70%	Yes	Yes	Follow up with clients about service delays	Customer Support	02-14-2025
Partner Feedback Survey	02-06-2025	02-12-2025	Partnerships, Operations	60%	Yes	Yes	Discuss improvement in collaboration tools	Partnerships Team	02-17-2025
Training Effectiveness Survey	02-06-2025	02-12-2025	HR, Operations	90%	Yes	No	No follow-up needed, action plan already in place	HR	N/A
Service Quality Survey	02-06-2025	02-12-2025	Customer Support, Service Delivery	75%	Yes	Yes	Address client concerns about response times	Customer Support	02-16-2025

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Columns Breakdown:

1. Survey Name: The title or type of survey conducted.
2. Distribution Date: The date the survey was sent out.
3. Response Deadline: The last date to submit responses for the survey.
4. Departments/Teams Surveyed: The teams or departments that received the survey.
5. Response Rate (%): The percentage of recipients who responded to the survey.
6. Feedback Received (Y/N): Indicates whether feedback was received (Yes/No).
7. Follow-up Required (Y/N): Indicates whether follow-up actions are needed based on feedback (Yes/No).
8. Follow-up Action: Briefly describes any necessary actions to address the feedback or additional steps required.
9. Responsible Team: The department or team responsible for handling the follow-up action.
10. Follow-up Date: The planned date to address the follow-up action.

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How to Use the Template:

• Track Survey Distribution: Log every survey you distribute, including key dates, teams surveyed, and response deadlines.
• Monitor Response Rates: This helps ensure that you’re collecting enough feedback, and you can take immediate steps if response rates are low.
• Log Follow-Up Actions: If feedback requires follow-up (e.g., clients reporting slow response times), document it in the “Follow-up Action” column and assign responsibilities to the appropriate team.
• Ensure Accountability: Assign a responsible team for each follow-up action to ensure it is addressed and monitor progress.