SayPro Cybersecurity Protocol: Updating and Maintaining the Malware Monitoring Log.

Department:

SayPro Websites and Apps Office
Framework Reference: SCMR-6 – SayPro Monthly Malware Scanning and Reporting

1. Objective

The purpose of this document is to outline the procedure for updating and maintaining the SayPro Malware Monitoring Log within the SayPro Intranet. The Malware Monitoring Log is a critical tool for tracking, documenting, and reviewing malware detection, remediation actions, and ongoing system security. This ensures that SayPro’s digital environments remain free from threats and that all cybersecurity activities are auditable and traceable.

2. Scope

This protocol applies to the SayPro Malware Monitoring Log, a centralized internal document housed on the SayPro Intranet. The log records details of malware threats detected across SayPro digital platforms, including:

• SayPro websites and subdomains
• Internal applications and dashboards
• Mobile applications and cloud services
• Public-facing portals (e.g., e-learning, user registration, etc.)

The log is used by cybersecurity teams, IT managers, and compliance officers for continuous monitoring, auditing, and reporting.

3. Key Components of the Malware Monitoring Log

The SayPro Malware Monitoring Log should include the following key elements for each detected malware incident:

4. Procedure for Updating the Malware Monitoring Log

Step 1: Initial Logging of Malware Detection

• Upon Detection: Once a malware threat is detected, immediately log the incident into the SayPro Malware Monitoring Log on the SayPro Intranet.
• Log Entry: Ensure all required fields are populated in the log, including Incident ID, Detection Timestamp, Affected System/Asset, Malware Type, and Severity Level.
• Assign Responsibility: The technician who first detects the threat is responsible for initial logging and must ensure that the log is up-to-date.

Step 2: Document Remediation Actions

• Immediate Actions: As soon as remediation steps are taken (e.g., quarantining, isolating infected systems, applying patches), document these actions in the log.
• Timestamp: Record the exact timestamp when remediation actions are initiated and completed.
• Action Description: Be specific about the actions taken, such as “removed infected file from C:/Program Files/XYZ” or “blocked suspicious IP address.”

Step 3: Follow-up and Final Resolution

• Final Update: Once the threat has been completely mitigated, update the log with the resolution timestamp, status, and follow-up actions.
• Root Cause Analysis: Include a brief analysis of how the threat was introduced (e.g., outdated software, phishing attack, etc.) and any insights gained from the incident.
• Escalation Log: If the malware incident was escalated to higher authorities (e.g., CTO, third-party vendor), document the escalation process and actions taken at each level.

Step 4: Regular Log Review and Updates

• Monthly Review: The SayPro Cybersecurity Team will perform a review of the log at least once a month during the SCMR-6 Cybersecurity Review Meeting. This ensures that all incidents are accurately logged and that there are no unresolved threats.
• Continuous Updates: During subsequent scans or monitoring, if the same issue reoccurs or requires ongoing monitoring, update the log with new developments, actions, or statuses.

5. Access Control and Security of the Malware Monitoring Log

Step 1: Access Control

• Role-Based Access: The Malware Monitoring Log should be protected by role-based access controls (RBAC). Only authorized personnel, such as:
  • Cybersecurity Team Members
  • IT Support Engineers
  • Compliance Officers
  • Senior IT Managers
  • Marketing Royalty Representatives (on a need-to-know basis)
  Should have access to modify or review the log.
• Audit Trail: Ensure that all actions within the log (e.g., updates, additions, deletions) are tracked with audit logs. This includes tracking who accessed the log and when, as well as changes made to each entry.

Step 2: Secure Storage

• Encryption: The log must be stored on the SayPro Intranet in an encrypted, access-controlled environment. This ensures that sensitive data related to malware incidents is protected against unauthorized access.
• Backup: The log data should be regularly backed up to ensure data recovery in case of system failure. These backups should be encrypted and stored in a secure location.

6. Reporting and Compliance

• Monthly Malware Reports: The SayPro Cybersecurity Team will generate monthly reports summarizing the key incidents logged in the Malware Monitoring Log. These reports will be shared with the Marketing Royalty Team and Executive Leadership to highlight any patterns, recurrent issues, or emerging threats.
• Audit and Compliance: The log is subject to audit by external or internal compliance officers. Ensure that the log adheres to SayPro’s cybersecurity policy, including data retention requirements for auditing purposes.

7. Continuous Improvement

• Lessons Learned: Every entry in the log should contribute to a broader understanding of the security posture at SayPro. During post-mortem reviews, the team should analyze recurring threats, detect patterns, and update incident response strategies or preventive controls.
• Tool Updates: Ensure the malware detection tools are regularly updated and configured correctly to identify new and emerging threats, with the logs reflecting these updates.

Conclusion

Maintaining an accurate and up-to-date SayPro Malware Monitoring Log is essential for ensuring the safety, reliability, and integrity of SayPro’s digital systems. It provides a central, accessible record of all malware incidents, facilitates effective incident response, and supports compliance and risk management efforts.

This log is an essential component of SayPro’s cybersecurity operations and plays a vital role in maintaining organizational resilience against cyber threats.