SayPro Employee knowledge retention as measured by post-training assessments (Target: 85% pass rate).

Indicator: Employee Knowledge Retention as Measured by Post-Training Assessments

Target: 85% pass rate

Definition:

This indicator tracks the percentage of employees who successfully demonstrate knowledge retention by passing the post-training assessment. The post-training assessment is designed to measure how well participants have absorbed the content covered during the training and their ability to apply it.

Calculation Method:

• Numerator: Number of participants who achieve a passing score (e.g., 70% or above) on the post-training assessment.
• Denominator: Total number of participants who completed the post-training assessment.

Formula:
Knowledge Retention Rate=(Number of Participants Who PassedTotal Number of Participants Who Took the Assessment)×100\text{Knowledge Retention Rate} = \left( \frac{\text{Number of Participants Who Passed}}{\text{Total Number of Participants Who Took the Assessment}} \right) \times 100Knowledge Retention Rate=(Total Number of Participants Who Took the AssessmentNumber of Participants Who Passed​)×100

Data Source:

• Post-Training Assessment Results (scores from online quizzes, written exams, or practical demonstrations)
• Training Attendance Records (list of participants who attended the training)

Frequency of Measurement:

• After every training session (immediately after participants complete the post-training assessment)
• Monthly or Quarterly (for aggregated analysis of knowledge retention across different training cohorts)

Pass Rate Threshold:

• Passing Score: Typically, a score of 70% or above is considered a pass. However, the threshold can be adjusted based on training content complexity.

Reporting Format:

Target Achievement:

The target is considered achieved when 85% or more of participants in the post-training assessments achieve a passing score.

Action Plan for Low Knowledge Retention Rates:

If the pass rate is below 85%, consider the following actions:

• Review Assessment Content: Ensure that the assessments align with the training content and reflect key learning objectives.
• Provide Additional Review Sessions: Offer supplementary review or refresher sessions focusing on areas where participants are struggling.
• Improve Training Materials: Enhance training materials to make them more engaging and easier to understand, incorporating more interactive elements.
• Increase Engagement During Training: Integrate more hands-on activities, real-life case studies, and Q&A sessions during the training to reinforce learning.
• Offer Post-Training Resources: Provide access to additional resources such as video tutorials, FAQs, and detailed guides for ongoing learning and reinforcement.

Using Knowledge Retention Data to Improve Future Sessions:

• Identify Weak Areas: Analyze the assessment results to pinpoint topics where participants scored lower, and focus on these areas in future training.
• Continuous Improvement: Use feedback from participants regarding difficult topics to adjust future training content and presentation style.
• Monitor Progress Over Time: Track knowledge retention across multiple sessions to determine if training effectiveness is improving or if additional intervention is needed.