SayPro Interviews and Focus Groups: Conduct follow-up interviews and focus group discussions with select participants to gain deeper insights into their learning experiences.

SayPro Interviews and Focus Groups: In-Depth Feedback Collection

Objective:
To gain deeper qualitative insights into participants’ learning experiences by conducting follow-up interviews and focus group discussions with a selected group of participants. This activity complements survey data and helps uncover specific strengths, challenges, and improvement opportunities that may not surface in written responses.

Purpose of Interviews and Focus Groups:

• Explore specific feedback themes in more depth (e.g., content clarity, delivery style, applicability of skills).
• Understand the why behind survey responses.
• Identify emerging needs or training gaps not previously captured.
• Collect real participant stories to illustrate training impact.

Methodology Overview

Participant Selection Criteria:

• Mix of departments, roles, and performance levels.
• Include both highly satisfied and less satisfied participants (based on survey results).
• Aim for representation across training types (e.g., technical, soft skills, leadership).

Key Discussion Topics:

1. Training Relevance & Application:
   • How applicable was the training to your job?
   • Can you give an example of how you’ve used what you learned?
2. Delivery Experience:
   • What did you like or dislike about how the training was delivered?
   • Were there any moments that felt unclear or rushed?
3. Learning Materials:
   • Were the materials helpful and easy to understand?
   • Was anything missing that would have helped you?
4. Support & Environment:
   • Did you feel supported during the training?
   • How could the learning environment be improved?
5. Suggestions for Future Programs:
   • What topics would you like to see included in future trainings?
   • How could we make the training experience better?

Logistics & Planning

Expected Outcomes:

• Detailed insights into learner satisfaction, challenges, and experiences.
• Clear, actionable feedback to guide program adjustments and innovation.
• Rich quotes and examples for inclusion in evaluation reports or case studies.
• Enhanced participant engagement, knowing their input shapes future training.

Would you like a sample discussion guide or focus group invitation template to support facilitation?