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SayPro Coordinating with Trainers and Participants: Ensure that feedback is collected from all relevant participants, including those who have completed recent training programs or workshops.
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SayPro Coordinating with Trainers and Participants
Objective:
To ensure comprehensive feedback collection by effectively coordinating with trainers and participants, particularly those who have completed recent training programs or workshops. This coordination guarantees that SayPro captures well-rounded insights for monitoring, evaluation, and program improvement.
Why Coordination is Critical
- Maximizes Response Rates: Clear communication and timely follow-up ensure more participants complete feedback tools.
- Ensures Completeness: Helps reach all relevant participants, including those in virtual, in-person, or blended sessions.
- Improves Feedback Quality: Trainers can encourage honest, thoughtful responses and help clarify survey questions.
- Aligns Timelines: Timely data collection ensures insights are still fresh and actionable.
Key Coordination Actions
1. Prepare Feedback Collection Plan
- Create a list of sessions conducted, including dates, trainers, and participant lists.
- Set a timeline for distributing and closing each feedback form (e.g., within 48 hours of session completion).
2. Engage Trainers
- Brief trainers on the importance of post-training feedback.
- Ask trainers to:
- Introduce the feedback process during the session.
- Remind participants to complete the form afterward.
- Share direct survey links if needed.
3. Notify Participants
- Send personalized post-training messages (via email, SMS, or WhatsApp) with:
- A thank-you note.
- A link to the feedback survey.
- An estimated time to complete (e.g., 5–7 minutes).
- A deadline for submission.
4. Monitor Responses
- Use your survey tool dashboard (e.g., Google Forms, Microsoft Forms, SurveyMonkey) to track:
- Number of responses vs. number of attendees.
- Departmental or session-specific completion rates.
- Send reminder messages to those who haven’t responded within 2–3 days.
5. Document Participation
- Maintain a log that shows who feedback was requested from, and whether it was received.
- Share response rate summaries with internal teams for accountability.
Sample Coordination Timeline
Activity | Responsible | Timing |
---|---|---|
Finalize session participant list | Program Coordinator | Day of training |
Distribute feedback survey | Trainer / M&E Team | Within 24 hours post-training |
Send 1st reminder | Admin / M&E Team | 2 days after session |
Send final reminder | Admin | 4–5 days after session |
Close survey | M&E Team | After 7 days |
Expected Outcomes
- High response rates from a diverse and complete participant pool.
- Improved data accuracy and representativeness.
- Stronger collaboration between trainers, facilitators, and the M&E team.
- Timely and actionable insights to guide training refinement.
Would you like a sample communication template (email or message) to send to trainers and participants for feedback coordination?
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