List 100 staff performance metrics tied to annual rewards

Here are 100 staff performance metrics that can be tied to annual rewards, categorized across various domains such as productivity, quality, leadership, collaboration, and professional development:

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🧮 Productivity & Efficiency (15)

1. Tasks completed on time
2. Average task completion time
3. Project deadlines met
4. Number of projects completed
5. Overtime hours required
6. Utilization rate
7. Billable vs. non-billable hours
8. Time-to-resolution (for issues/tickets)
9. Time spent per deliverable
10. Production volume/output
11. Employee response time to requests
12. Attendance and punctuality
13. Meeting participation rate
14. Time management effectiveness
15. Workflow bottlenecks resolved

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✅ Quality of Work (10)

16. Error rate
17. Rework frequency
18. Adherence to standards
19. Customer satisfaction scores (CSAT)
20. Peer review score
21. Code quality (for developers)
22. Document accuracy
23. Compliance with protocols
24. Attention to detail
25. Audit results

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🤝 Teamwork & Collaboration (10)

26. Peer feedback score
27. Team goals met
28. Cross-functional collaboration instances
29. Communication effectiveness
30. Conflict resolution rate
31. Contribution to team success
32. Participation in team meetings
33. Mentoring/coaching others
34. Team engagement surveys
35. Knowledge sharing instances

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💡 Innovation & Creativity (10)

36. Suggestions implemented
37. Innovation initiatives started
38. Process improvements proposed
39. Patents or IP filed
40. Participation in brainstorming sessions
41. Automation initiatives led
42. Risk-taking (measured by trials/experiments)
43. Creative problem solving
44. Cost-saving ideas generated
45. Originality in outputs

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👩‍💼 Leadership & Initiative (10)

46. Leadership feedback score
47. Team performance under leadership
48. Initiative taken beyond role
49. Decision-making effectiveness
50. Crisis management
51. Project ownership
52. Delegation effectiveness
53. Staff development supported
54. Vision communication
55. Goal-setting for direct reports

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💬 Communication Skills (5)

56. Clarity in written communication
57. Presentation skills
58. Stakeholder communication score
59. Responsiveness to messages/emails
60. Client-facing communication quality

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💼 Client & Stakeholder Impact (10)

61. Net Promoter Score (NPS)
62. Client retention rate
63. Client satisfaction survey
64. Account growth attributed to employee
65. Stakeholder feedback
66. Relationship-building effectiveness
67. Repeat business rate
68. Escalation avoidance rate
69. Service level agreement (SLA) adherence
70. Client onboarding efficiency

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📈 Sales & Financial Contribution (5)

71. Revenue generated
72. Sales targets met
73. Profit margin on projects
74. Cost savings implemented
75. Budget adherence

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📚 Learning & Development (5)

76. Training hours completed
77. Certifications earned
78. Skills acquired (measured via assessments)
79. Participation in professional development
80. Knowledge retention (post-training assessments)

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🌐 Cultural Fit & Values (5)

81. Alignment with company values
82. Ethics and integrity score
83. DEI participation
84. Community involvement
85. Adherence to company culture

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🔄 Adaptability & Resilience (5)

86. Flexibility during change
87. Stress management
88. Ability to learn new systems/tools
89. Response to feedback
90. Adaptation speed to new roles/tasks

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🧭 Strategic Contribution (5)

91. Alignment with strategic goals
92. Long-term planning input
93. Business insights provided
94. Risk mitigation contributions
95. Competitive intelligence shared

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📝 Documentation & Reporting (5)

96. Report quality
97. Accuracy of records
98. Timeliness of documentation
99. Compliance with reporting requirements
100. Use of internal systems/tools