SayPro – 100 Key Performance Indicators (KPIs) for NGO Project Tracking

📚 1. Education & Training Programs

1. of participants enrolled in training programs
2. % of learners who completed training
3. % improvement in pre- and post-test scores
4. % of certified learners
5. Learner satisfaction rate
6. Trainer performance rating
7. of digital learning sessions delivered
8. Average attendance rate per session
9. % of learners applying new skills within 3 months
10. Dropout rate from training programs

💼 2. Youth Employment & Entrepreneurship

11. of youth placed in internships or jobs
12. % of program graduates employed within 6 months
13. of youth-led businesses started
14. Business survival rate after 12 months
15. of entrepreneurship training sessions held
16. % increase in youth income post-program
17. of business ideas pitched
18. % of youth accessing startup capital
19. Return on investment (ROI) per business support
20. of mentorship hours provided

📊 3. Monitoring & Evaluation

21. % of projects with complete baseline data
22. % of timely M&E report submissions
23. of data quality audits conducted
24. of projects evaluated annually
25. % of indicators tracked using real-time tools
26. Beneficiary feedback score
27. of lessons learned documented
28. % of project reviews with community input
29. % of activities aligned with logframe targets
30. % variance from planned vs actual outcomes

🧑‍🤝‍🧑 4. Community Engagement & Participation

31. of community forums conducted
32. Community satisfaction rate
33. % of beneficiaries involved in program design
34. of volunteer hours contributed
35. % increase in local stakeholder participation
36. Level of trust in the organization (survey-based)
37. Community retention rate in ongoing programs
38. of local partnerships formed
39. of advocacy events supported
40. Rate of repeat engagement by beneficiaries

🧍‍♀️ 5. Gender & Social Inclusion

41. % of female beneficiaries
42. Gender parity index in program participation
43. of women-led businesses supported
44. % of programs with gender-sensitive indicators
45. of gender-based violence cases referred
46. of inclusive policies implemented
47. % of participants identifying as marginalized groups
48. of accessibility adaptations made
49. of inclusion-focused training sessions
50. Gender inclusion score (qualitative assessment)

🩺 6. Health & Wellbeing

51. of people reached with health education
52. % increase in health knowledge (pre/post survey)
53. of referrals to health services
54. Beneficiary satisfaction with health services
55. of mental health sessions conducted
56. % of youth reporting improved wellbeing
57. of health campaigns conducted
58. % of at-risk youth receiving support
59. of hygiene kits distributed
60. % of households with improved health practices

🌱 7. Environment & Sustainability

61. of trees planted or conserved
62. % of project sites adopting green practices
63. Environmental impact rating (assessment-based)
64. of youth engaged in climate action
65. of eco-friendly businesses supported
66. % of waste recycled in project operations
67. of clean-up campaigns conducted
68. Carbon footprint of project activities
69. Community awareness score on environmental issues
70. % of programs including sustainability components

💻 8. Digital Systems & Innovation

71. System uptime rate (%)
72. of users onboarded to digital platforms
73. Average system response time
74. % of users satisfied with system tools
75. of automated reports generated
76. Data sync accuracy rate (%)
77. of tech issues resolved within SLA
78. of digital tools deployed
79. % of staff trained on digital systems
80. of beneficiaries accessing e-learning

🧾 9. Operations & Compliance

81. Budget variance rate (%)
82. % of funds disbursed on time
83. Financial reporting accuracy rate
84. % of procurement activities completed on time
85. of policy compliance checks
86. Staff retention rate
87. of internal audits conducted
88. % of recommendations implemented from audits
89. Incident response time (average)
90. Timeliness of donor reporting (%)

📢 10. Communication & Advocacy

91. of newsletters or reports published
92. Website/social media engagement rate
93. of media mentions or press releases
94. Stakeholder awareness score
95. of advocacy materials distributed
96. of events or webinars hosted
97. % of communication goals met
98. of public speaking engagements by staff
99. % of partners citing improved collaboration
100. Partner engagement and satisfaction rating