SayPro Stakeholder Interview Plan

Objective: Conduct 10–12 stakeholder interviews per week across diverse regions to gather insights for program evaluation, service improvement, and strategic alignment.

1.SayPro Weekly Target

• Interviews per week: 10–12
• Stakeholder types:
  • Clients (new, current, former)
  • Local and regional partners
  • Internal SayPro staff
  • Government representatives (if applicable)
  • Community-based organizations or NGOs
• Regions: Rotate weekly focus to ensure balanced geographic representation (e.g., Southern Africa, West Africa, East Africa, global partners)

2.SayPro Interview Structure

• Length: 30–45 minutes
• Method: Video call, phone call, or in-person (where possible)
• Tools: Interview guide, Zoom/Google Meet, CRM tracking sheet, transcription software (if needed)
• Themes Covered:
  • Satisfaction with SayPro programs/services
  • Impact and outcomes
  • Pain points or barriers to engagement
  • Suggestions for improvement
  • Regional-specific needs or opportunities

3.SayPro Weekly Workflow

Monday

• Finalize weekly interview schedule
• Confirm participant availability and send calendar invites
• Prepare interview materials and background info

Tuesday–Thursday

• Conduct interviews (target: 3–5 per day)
• Take detailed notes or record with consent
• Begin summarizing key takeaways daily

Friday

• Complete any pending interviews
• Draft weekly insights summary
• Share findings with the team via internal memo or dashboard
• Update tracking sheet with status (Completed, Pending, Cancelled)

4.SayPro Reporting & Analysis

• Weekly summary: Key themes, emerging issues, regional insights
• Monthly synthesis: Patterns and trends across stakeholder groups
• Quarterly integration: Feed findings into SayPro’s strategy, operations, and product development cycles

5.SayPro Tools & Templates

• Stakeholder Interview Tracker (Excel/Google Sheet)
• Interview Consent Form (if needed)
• Weekly Debrief Template
• Interview Guide (customized per stakeholder type)
• Data visualization dashboard (optional for large-scale reporting)

6.SayPro Key Recommendations (Process-Level)

• ✅ Rotate regions and stakeholder types to ensure balanced and inclusive feedback
• ✅ Standardize interview questions while allowing for open-ended feedback
• ✅ Include one team debrief session weekly to reflect and act on insights quickly
• ✅ Incorporate feedback into decision-making by tagging relevant departments (e.g., Ops, Product, HR)