SayPro Quote Soft Skils & Microsoft 365 Productivity Suite

Soft Skills Courses

1. Communication Skills
Subject Content:
• Business writing (emails, reports, proposals)
• Client presentation skills (virtual & in-person)
• Active listening & probing techniques
• Negotiation & persuasion skills
• Cross-cultural communication (for global clients)

2. Stakeholder Management & Client Relationship Building
Subject Content:
• Identifying key stakeholders
• Managing client expectations
• Conflict resolution techniques
• Building long-term client trust
• Handling difficult conversations

3. Problem-Solving & Critical Thinking
Subject Content:
• Root cause analysis (e.g., 5 Whys, Fishbone Diagram)
• Decision-making frameworks
• Creative problem-solving techniques
• Scenario planning & risk assessment

4. Project Management for Consultants
TECHNOLIBRA’S PROPOSED COURSE CURRICULUM FOR SOFT SKILS
& MICROSOFT 365 PRODUCTIVITY SUITE
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Curriculum for Soft Skills & MS 365 Productivity Suite
Subject Content:
• Agile & Waterfall methodologies
• Scope management & avoiding scope creep
• Time & task prioritization (Eisenhower Matrix)
• Risk management in consulting projects
• “Agile Fundamentals” (Scrum Alliance)

5. Emotional Intelligence (EQ) & Self-Management
Subject Content:
• Self-awareness & self-regulation
• Empathy in client interactions
• Stress management & resilience
• Handling feedback & criticism

6. Adaptability & Change Management
Subject Content:
• Managing resistance to change (ADKAR model)
• Flexibility in dynamic project environments
• Learning new technologies quickly

7. Collaboration & Teamwork
Subject Content:
• Virtual team collaboration tools (Slack, Teams, Miro)
• Delegation & accountability
• Giving & receiving constructive feedback

8. Business Acumen & Consulting Mindset
Subject Content:
• Understanding business processes (ERP)
• Financial literacy for consultants
• Value proposition development

Curriculum for Soft Skills & MS 365 Productivity Suite

9. Time Management & Productivity
Subject Content:
• Prioritization techniques (Pareto Principle, Eisenhower Matrix)
• Avoiding burnout in consulting
• Effective meeting management

10. Networking & Personal Branding
Subject Content:
• LinkedIn optimization for consultants
• Building a professional network
• Thought leadership (blogs, webinars, speaking)
Microsoft Productivity Suite

1. Microsoft Word (Document Processing)
Subject Content:
• Basic & advanced formatting (styles, themes, templates)
• Tables, charts, and SmartArt integration
• Mail merge for bulk emails & reports
• Collaboration (track changes, comments, version control)
• Document automation (macros, Quick Parts)
• Accessibility features (screen reader optimization)
Recommended Courses:
• LinkedIn Learning: Microsoft Word Essential Training
• Udemy: Microsoft Word – Advanced Training
• Microsoft Learn: Create documents with Word

2. Microsoft Excel (Spreadsheets & Data Analysis)
Subject Content:

Curriculum for Soft Skills & MS 365 Productivity Suite
• Basic formulas & functions (SUMIF, VLOOKUP, XLOOKUP)
• PivotTables & PivotCharts for data analysis
• Data visualization (conditional formatting, sparklines)
• Power Query (data cleaning & transformation)
• Macros & VBA automation basics
• Financial modeling & business analytics
Recommended Courses:
• Coursera: Excel Skills for Business Specialization (Macquarie University)
• Udemy: Microsoft Excel – From Beginner to Advanced
• Microsoft Learn: Analyze data with Excel

3. Microsoft PowerPoint (Presentations & Storytelling)
Subject Content:
• Professional slide design (layouts, master slides)
• Animations & transitions for engaging presentations
• Embedding multimedia (videos, icons, 3D models)
• Presenter tools (rehearse timings, presenter view)
• Collaboration (co-authoring, sharing permissions)
• PowerPoint for e-learning & interactive decks
Recommended Courses:
• LinkedIn Learning: PowerPoint Essential Training
• Udemy: Advanced PowerPoint for Business Presentations
• Microsoft Learn: Create presentations with PowerPoint

4. Microsoft Outlook (Email & Calendar Management)
Subject Content:
• Efficient inbox management (rules, filters, categories)
• Scheduling meetings & managing calendars
• Task delegation & flagging important emails
• Outlook shortcuts & productivity hacks
• Integration with Teams & OneNote

Curriculum for Soft Skills & MS 365 Productivity Suite
Recommended Courses:
• LinkedIn Learning: Outlook Essential Training
• Udemy: Master Microsoft Outlook – Beginner to Advanced
• Microsoft Learn: Manage email with Outlook

5. Microsoft Teams (Collaboration & Remote Work)
Subject Content:
• Setting up & managing teams/channels
• Scheduling & conducting virtual meetings
• File sharing & integration with SharePoint/OneDrive
• Breakout rooms & webinar hosting
• Automations with Power Automate
Recommended Courses:
• Coursera: Microsoft Teams for Business
• Udemy: Microsoft Teams Complete Mastery
• Microsoft Learn: Collaborate in Teams

6. Microsoft OneNote (Note-Taking & Organization)
Subject Content:
• Digital notebook organization (sections, tags)
• Handwriting & drawing tools (for tablets)
• Audio notes & OCR (text extraction from images)
• Integration with Outlook & Teams
Recommended Courses:
• LinkedIn Learning: OneNote Essential Training
• Microsoft Learn: Take notes with OneNote

7. Microsoft Access (Database Management)
Subject Content:
• Database design (tables, relationships, forms)
• Querying data (SQL basics)

Curriculum for Soft Skills & MS 365 Productivity Suite
• Reports & dashboards
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