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SayPro “List 100 key performance indicators for nonprofit program monitoring.”
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A. Program Implementation KPIs
- Number of activities implemented vs. planned
- Percentage of completed program milestones
- Number of beneficiaries served
- % of target population reached
- Timeliness of activity delivery
- Number of sessions/events held
- Duration of engagement per beneficiary
- Staff-to-beneficiary ratio
- Activity cost per beneficiary
- Resource utilization rate
B. Output Indicators
- Number of training sessions conducted
- Number of materials distributed (e.g., toolkits, handouts)
- Number of outreach campaigns delivered
- Attendance rate at events
- Number of volunteers mobilized
- Hours contributed by volunteers
- Number of partner organizations involved
- Number of stakeholders engaged
- Number of field visits conducted
- Number of reports submitted on time
C. Outcome Indicators (Short-Term Change)
- % of participants who improved knowledge
- % of beneficiaries demonstrating new skills
- % of behavior change among participants
- Satisfaction rate from post-activity surveys
- Average increase in test scores (pre/post evaluation)
- Increase in community participation
- % of participants completing the full program
- % of referrals successfully completed
- % of participants who report increased confidence
- Number of new initiatives started by participants
D. Impact Indicators (Long-Term Change)
- % change in employment status among participants
- % of participants accessing services as a result of the program
- % increase in household income
- % decrease in community violence or crime
- % reduction in school dropout rate
- % improvement in health outcomes
- Increase in community development projects
- % increase in civic participation
- % of alumni who mentor others
- Long-term retention rate in improved behavior
E. Monitoring and Evaluation KPIs
- Number of M&E tools implemented
- Frequency of data collection activities
- % of KPIs tracked regularly
- Number of learning sessions conducted
- % of staff trained in M&E
- % of data uploaded to dashboard weekly
- % of planned evaluations completed
- Number of indicators showing positive trends
- % of outcome indicators above baseline
- Time taken to analyze and report data
F. Financial and Resource Management KPIs
- Budget utilization rate
- Cost per outcome achieved
- Percentage of funds spent on direct service delivery
- % deviation from budget
- Administrative cost ratio
- Donor reporting timeliness rate
- % of projects staying within budget
- Resource availability rate (e.g., materials, equipment)
- Fundraising success rate
- Return on Investment (ROI) for programs
G. Stakeholder Engagement KPIs
- Stakeholder satisfaction rate
- Number of stakeholder consultations held
- % of recommendations from stakeholders implemented
- Level of stakeholder participation in planning
- Number of new partnerships formed
- Quality rating of stakeholder collaboration
- Number of community meetings held
- Stakeholder feedback response time
- % of stakeholders retained annually
- % of partners contributing in-kind resources
H. Beneficiary Experience KPIs
- Net Promoter Score (NPS) from beneficiaries
- Beneficiary feedback participation rate
- % of complaints resolved within target time
- Beneficiary satisfaction with staff interactions
- Accessibility of services rating
- % of beneficiaries returning for services
- Diversity of beneficiaries served
- % of youth/children engaged in decision-making
- % of beneficiaries reporting program relevance
- % of participants who refer others
I. Capacity Building & Internal Development KPIs
- Number of internal training sessions held
- Staff performance improvement rate
- % of staff who meet their performance targets
- % staff turnover rate
- Time taken to fill vacant roles
- % of staff attending capacity-building events
- Number of cross-departmental collaborations
- % of staff participating in learning reviews
- Leadership development index
- % of units submitting reports on time
J. Risk and Compliance KPIs
- Number of risks identified and mitigated
- % of compliance audits passed
- Time taken to resolve identified risks
- Number of escalations due to underperformance
- % of departments updating risk logs
- Frequency of safety and quality checks
- % of activities aligned with legal regulations
- Number of data breaches or incidents
- % of corrective actions successfully implemented
- Frequency of lessons learned applied in planning
These 100 KPIs can be adapted into SayPro’s monitoring systems, dashboards, and weekly/monthly reports. You can use them for tracking inputs, activities, outputs, outcomes, and impact — and align them with your strategic objectives and donor requirements.
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