SayPro Business Continuity Indicators and Risk Triggers

General Indicators (All Departments)

1. Unexpected absence of key personnel
2. Prolonged power outage (>30 minutes)
3. Network or internet downtime (>15 minutes)
4. System or application crashes affecting operations
5. Cybersecurity incidents (breaches, malware detected)
6. Physical security breach at any facility
7. Severe weather alerts impacting operations
8. Health emergencies or disease outbreaks among staff
9. Supply chain delays or disruptions
10. Communication failures between teams
11. Regulatory compliance issues identified
12. Loss of access to critical systems or data
13. High employee absenteeism (>20%)
14. Unplanned closure of primary office location
15. Failure of backup IT systems or data recovery
16. Negative media or social media attention
17. Financial irregularities impacting budgets
18. Loss or corruption of backup data
19. Sudden requirement for remote work
20. Failure of a third-party service provider

IT & Technology

21. Server downtime exceeding threshold
22. Data center power failure
23. Increase in cyber attack attempts
24. Unauthorized access attempts detected
25. Loss of cloud services connectivity
26. Delayed or failed system updates
27. Failure during disaster recovery tests
28. Data storage capacity nearing maximum
29. Network latency or connectivity issues
30. Loss of remote access tools

Human Resources

31. Key HR personnel unavailable
32. Incomplete employee contact information
33. Lack of staff awareness of continuity plans
34. Delays in payroll processing
35. Increased employee grievances or stress indicators
36. Insufficient continuity training for employees
37. High turnover rates post-disruption
38. Non-compliance with labor laws during crisis
39. Failure to maintain employee health and safety
40. Ineffective communication during emergencies

Operations

41. Critical machinery or equipment failure
42. Disrupted supply chain or logistics
43. Inability to meet delivery deadlines
44. Shortage of key raw materials
45. Increased operational costs during crisis
46. Loss of access to operational sites
47. Reduced production output below baseline
48. Delays in product shipment
49. Safety violations during emergency operations
50. Maintenance backlog growing

Finance

51. Disruption to cash flow
52. Delayed payments to vendors
53. Suspicious financial activity detected
54. Budget overruns due to emergency expenses
55. Transaction processing failures
56. Loss of access to financial records
57. Delayed financial reporting
58. Fines due to regulatory breaches
59. Unexpected audit findings
60. Increased insurance claims

Marketing & Communications

61. Failure to communicate internally about disruption
62. Spike in negative customer feedback
63. Delayed or inaccurate public messaging
64. Loss of access to marketing platforms
65. Breakdown in customer communication channels
66. Increased volume of customer complaints
67. Failure to manage brand reputation
68. Delay or cancellation of campaigns
69. Inability to update websites or portals
70. Reduced marketing budget availability

Sales

71. Significant drop in sales volume
72. Loss of key client contacts
73. Sales channel disruptions
74. Failure to process orders or payments
75. Increased customer churn
76. Delayed product delivery
77. Reduced sales team availability
78. Inability to conduct client meetings
79. Loss of competitive positioning
80. Contractual non-compliance

Customer Support

81. Increased call wait times
82. Loss of access to support systems
83. Backlog of unresolved tickets
84. Failure to provide timely updates
85. Loss of multi-channel support capabilities
86. Decline in customer satisfaction scores
87. Understaffing during peak disruption
88. Lack of escalation procedures
89. Missed service level agreements
90. Disrupted knowledge base access

Legal & Compliance

91. Increased regulatory scrutiny
92. Breach of contracts
93. Data privacy violations
94. Litigation risks rising
95. Delayed contract renewals
96. Unavailability of legal advisors
97. Occupational health and safety non-compliance
98. Failure to document continuity actions
99. Policy violations during crisis
100. Non-compliance with industry standards