SayPro-Govis Office Manager: Jolene Crosby-Nortje

Purpose of the Role:

As Office Manager, Jolene Crosby-Nortje oversees the day-to-day administrative and operational functions of MetGovis’s office. She ensures that the workplace runs smoothly, efficiently, and in compliance with company standards. This includes managing office logistics, coordinating internal support services, supporting HR and finance teams, and maintaining a professional and welcoming environment.

Key Responsibilities:

1. Office Administration and Coordination

• Manage and maintain office systems, records, supplies, and equipment.
• Ensure that all administrative operations support the needs of staff and management.
• Oversee office maintenance, reception, and communication systems.

2. Staff Support and Internal Communication

• Act as the first point of contact for internal staff queries.
• Assist with staff onboarding, meeting scheduling, and internal event coordination.
• Facilitate internal communications, notices, and updates.

3. Financial and Procurement Support

• Support the finance department with invoice tracking, petty cash, and supplier payments.
• Coordinate procurement of office supplies, IT assets, and contracted services.
• Ensure proper recordkeeping of orders, expenses, and reconciliations.

4. Compliance, Health, and Safety

• Ensure the office complies with Occupational Health and Safety (OHS) standards.
• Maintain emergency contact info, first aid supplies, and COVID-19 protocols.
• Assist with documentation and preparations for internal or external audits.

5. Executive and HR Assistance

• Provide administrative support to the Managing Director and senior executives.
• Assist with HR administration, including timesheets, leave records, and personnel files.
• Maintain confidentiality in handling staff and business records.

Personal Attributes:

• Proactive and dependable
• Friendly and professional demeanor
• Discreet and ethical in managing confidential data
• Strong interpersonal skills and service orientation
• Capable of working independently and as part of a team