SayPro Data Collection Template: A structured template for gathering and organizing raw data from various departments within SayPro.

SayPro Data Collection Template

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1. General Information

Field	Details
Data Collection Period	[Start Date] – [End Date]
Department	[Marketing / Customer Service / Royalty Management / etc.]
Data Collector Name	[Name of Person Responsible for Collection]
Data Source(s)	[System / Tool / Database Used]
Data Collection Method	[Manual / Automated / Survey / Report Generation]
Frequency	[Weekly / Monthly / Quarterly]

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2. Marketing Data Collection

Metric	Description	Data Source	Collection Method	Date Collected	Responsible Person	Notes
Customer Acquisition Cost (CAC)	Total cost for acquiring a new customer	[CRM / Marketing Platform]	[Manual / Automated]	[MM/DD/YYYY]	[Name]
Lead Conversion Rate	Percentage of leads converted to customers	[CRM / Analytics Tool]	[Automated]	[MM/DD/YYYY]	[Name]
Campaign ROI	Return on investment for marketing campaigns	[Financial System / Reports]	[Manual / Automated]	[MM/DD/YYYY]	[Name]
Social Media Engagement Rate	Interaction rate with social media content	[Social Media Analytics]	[Automated]	[MM/DD/YYYY]	[Name]

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3. Customer Service Data Collection

Metric	Description	Data Source	Collection Method	Date Collected	Responsible Person	Notes
First Response Time (FRT)	Average time taken to respond to an inquiry	[Customer Service Platform]	[Automated]	[MM/DD/YYYY]	[Name]
Customer Satisfaction (CSAT)	Satisfaction score from customer feedback surveys	[Survey Tool / Platform]	[Survey / Automated]	[MM/DD/YYYY]	[Name]
Resolution Time	Average time taken to resolve customer issues	[Customer Service Platform]	[Automated]	[MM/DD/YYYY]	[Name]
Retention Rate	Percentage of retained customers	[CRM / Service Platform]	[Automated]	[MM/DD/YYYY]	[Name]

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4. Royalty Management Data Collection

Metric	Description	Data Source	Collection Method	Date Collected	Responsible Person	Notes
Payment Accuracy Rate	Percentage of royalty payments made accurately	[Royalty Management System]	[Manual / Automated]	[MM/DD/YYYY]	[Name]
Payment Timeliness	Percentage of royalty payments made on time	[Financial System]	[Automated]	[MM/DD/YYYY]	[Name]
Royalty Discrepancy Rate	Percentage of discrepancies identified in payments	[Royalty Management System]	[Manual / Automated]	[MM/DD/YYYY]	[Name]

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5. Resource Allocation Data Collection

Metric	Description	Data Source	Collection Method	Date Collected	Responsible Person	Notes
Employee Productivity	Output per employee across departments	[HR System]	[Automated]	[MM/DD/YYYY]	[Name]
Operational Costs	Total costs for operations across departments	[Financial System]	[Manual / Automated]	[MM/DD/YYYY]	[Name]
Resource Utilization Rate	Percentage of resources effectively utilized	[Resource Management System]	[Automated]	[MM/DD/YYYY]	[Name]

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6. Data Quality Checks

Field	Details
Data Accuracy	[Checked / Unchecked] (Verify if the data matches the expected format)
Duplicates Found	[Yes / No] (If yes, describe how duplicates were handled)
Errors Identified	[Yes / No] (If yes, describe any errors found and how they were corrected)
Data Completeness	[Complete / Incomplete] (If incomplete, specify missing fields or records)

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7. Reporting and Storage

Field	Details
Data Storage Location	[Cloud / Database / Folder Name]
Reporting Tool Used	[Excel / Power BI / Tableau / Custom Tool]
Report Generation Frequency	[Weekly / Monthly / Quarterly]
Next Data Collection Date	[MM/DD/YYYY]

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8. Additional Notes

Field	Details
Comments / Observations	[Any relevant context or explanations about the data]
Follow-Up Actions	[Specify if any follow-up actions are required based on this data]

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This template will guide the collection of data across various departments within SayPro, ensuring that the information is structured and organized to facilitate analysis, decision-making, and strategic recommendations.