Author: Clifford Lesiba Legodi

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SayPro’s newly restructured Strategic Partnerships Office, operating under the SayPro Operations Royalty, has established performance targets aligned with its updated mandate and priority areas. These targets are designed to enhance the organization’s capacity to manage and foster partnerships effectively, ensuring alignment with its broader strategic objectives.

Performance Targets Linked to New Structure

1. Strategic Partnerships Manager

• Target: Develop and formalize at least 10 new strategic partnerships annually.
• Rationale: Expanding the partnership base to support SayPro’s mission and objectives.

2. Partnership Engagement Coordinator

• Target: Achieve a 90% satisfaction rate in partner engagement surveys.
• Rationale: Ensuring effective communication and collaboration with partners.

3. Partnership Performance Analyst

• Target: Conduct quarterly evaluations of all active partnerships, providing actionable insights for improvement.
• Rationale: Monitoring and assessing the effectiveness of partnerships to ensure they meet established goals and deliver value.

4. Resource Development Strategist

• Target: Secure funding for at least 5 new initiatives per year through partnerships.
• Rationale: Mobilizing resources to support various initiatives aligned with SayPro’s strategic objectives.

5. Policy & Strategy Advisor

• Target: Influence at least 3 policy changes annually through strategic partnerships and advocacy efforts.
• Rationale: Shaping policies that impact communities and sectors relevant to SayPro’s mission.

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📊 Monitoring and Reporting

Performance against these targets will be monitored through:

• Quarterly Reports: Detailed reports assessing progress towards each target.
• Stakeholder Feedback: Surveys and interviews with partners to gauge satisfaction and identify areas for improvement.
• Annual Reviews: Comprehensive evaluations to assess overall performance and inform strategic planning.

These performance targets are integral to SayPro’s strategy of continuous improvement and stakeholder engagement, ensuring that the organization remains responsive to the needs of its partners and aligned with its mission.

SayPro Office Re-alignment Matrix

Previous Role	New Role	Key Responsibilities
Strategic Partnerships Officer	Strategic Partnerships Manager	Oversee the development and management of strategic partnerships, ensuring alignment with organizational goals.
Partnership Development Specialist	Partnership Engagement Coordinator	Facilitate communication and collaboration between SayPro and its partners, ensuring mutual objectives are met.
Monitoring & Evaluation Officer	Partnership Performance Analyst	Assess and report on the effectiveness of partnerships, providing insights for continuous improvement.
Funding & Resource Mobilization Lead	Resource Development Strategist	Identify and secure funding opportunities to support partnership initiatives, aligning with SayPro’s financial goals.
Policy & Advocacy Advisor	Policy & Strategy Advisor	Provide strategic advice on policy matters, ensuring partnerships align with SayPro’s advocacy objectives.

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🎯 Strategic Objectives of the Re-alignment

• Enhanced Coordination: Streamlining roles to improve internal communication and decision-making processes.
• Focused Expertise: Aligning roles with specific areas of expertise to drive more effective partnership management.
• Resource Optimization: Ensuring that human and financial resources are allocated efficiently to support strategic partnership goals.
• Improved Stakeholder Engagement: Strengthening relationships with partners through dedicated roles focused on engagement and performance analysis.

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📢 Communication to Stakeholders

To inform stakeholders of these changes, SayPro has implemented the following communication strategies:community.powerbi.com+2en.saypro.online+2saypro.online+2

• Internal Memos: Distributing detailed memos outlining the re-alignment and its implications for internal teams.
• Stakeholder Meetings: Organizing meetings with key partners to discuss the re-alignment and address any questions or concerns.
• Updated Organizational Charts: Providing stakeholders with updated organizational charts reflecting the new roles and responsibilities.
• Online Announcements: Posting updates on SayPro’s official website and social media channels to inform the broader community

In the April 2025 edition of the SayPro Monthly SCOR-1 report, the Strategic Partnerships Office, operating under the SayPro Operations Royalty, announced significant updates to its mandate and priority areas. These changes are designed to enhance collaboration, streamline operations, and align with SayPro’s broader strategic objectives.

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📌 Updated Mandate of the Strategic Partnerships Office

The Strategic Partnerships Office now focuses on:

• Identifying and Cultivating Strategic Partnerships: Proactively seeking and establishing partnerships that align with SayPro’s mission and objectives.
• Enhancing Stakeholder Engagement: Building and maintaining strong relationships with key stakeholders to foster collaboration and mutual benefit.
• Monitoring and Evaluating Partnership Outcomes: Assessing the effectiveness of partnerships to ensure they meet established goals and deliver value.
• Aligning Partnerships with Organizational Goals: Ensuring that all partnerships support and advance SayPro’s strategic objectives.

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🎯 Priority Areas for Strategic Partnerships

To achieve its updated mandate, the Strategic Partnerships Office has outlined the following priority areas:

1. Digital Transformation Initiatives: Collaborating with technology partners to drive innovation and digital solutions across various sectors.
2. Capacity Building and Training Programs: Partnering with educational and training institutions to enhance skills and knowledge within communities.saypro.online
3. Community Development Projects: Engaging with local organizations to implement projects that promote social and economic development.
4. Policy Advocacy and Research: Working with research institutions and policymakers to influence and shape policies that impact communities and sectors relevant to SayPro’s mission.
5. Resource Mobilization and Funding: Establishing partnerships with donors and funding agencies to secure resources for various initiatives.

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📢 Communication of Changes to Stakeholders

To inform stakeholders of these changes, the Strategic Partnerships Office has:

• Distributed Informational Materials: Providing stakeholders with documents outlining the updated mandate and priority areas.
• Conducted Stakeholder Meetings: Organizing meetings to discuss the changes and gather feedback.saypro.world+5saypro.online+5saypro.world+5
• Updated Online Platforms: Reflecting the changes on SayPro’s official website and social media channels.en.saypro.online

These efforts aim to ensure transparency and keep stakeholders informed about the evolving direction of the Strategic Partnerships Office.

To the CEO of SayPro Neftaly Malatjie, the Chief Executive Officer of SayPro Mr. Mputla, all Royal Committee Members/all SayPro Chief Royal Members

Kgotso a ebe le lena

Please receive submission of my work

Reference Link – https://en.saypro.online/event/saypro-monthly-april-scor-1-saypro-monthly-communicate-updates-notify-stakeholders-of-changes-to-the-strategic-partnerships-office-structure-by-saypro-strategic-planning-office-under-saypro-operatio-2/

SayPro Uploads Structural Changes and Documents to SCOR-1 Update Portal – https://staff.saypro.online/saypro-uploads-structural-changes-and-documents-to-scor-1-update-portal/

SayPro Notify SayPro internal teams and external partners via automated SayPro announcements – https://staff.saypro.online/saypro-notify-saypro-internal-teams-and-external-partners-via-automated-saypro-announcements/

SayPro Host two live Q&A sessions for stakeholders via SayPro Virtual Platform – https://staff.saypro.online/saypro-host-two-live-qa-sessions-for-stakeholders-via-saypro-virtual-platform/

SayPro Track and respond to stakeholder queries through SayPro’s communications dashboard – https://staff.saypro.online/saypro-track-and-respond-to-stakeholder-queries-through-saypros-communications-dashboard/

SayPro Submit feedback summaries and lessons learned by the end of May – https://staff.saypro.online/saypro-submit-feedback-summaries-and-lessons-learned-by-the-end-of-may/

SayPro Document post-communication analysis in the Q2 reporting section – https://staff.saypro.online/saypro-document-post-communication-analysis-in-the-q2-reporting-section/

Clifford Legodi | COO| SayPro

SayPro’s Q2 reporting section includes a comprehensive post-communication analysis that focuses on evaluating the effectiveness of their outreach efforts following events and announcements. This analysis is integral to their broader strategy of continuous improvement and stakeholder engagement.corporate.saypro.onlineevents.saypro.online

Key Components of SayPro’s Post-Communication Analysis

1. Follow-Up Email with Event Highlights: SayPro sends follow-up emails to media contacts who attended or showed interest in their events. These emails acknowledge participation, summarize key event moments, and provide media assets like high-quality images or videos to facilitate post-event coverage. corporate.saypro.online
2. Post-Event Press Release: A post-event press release is distributed to summarize the key outcomes, media mentions, and any new product or service information announced during the event. This release serves as a recap for journalists who couldn’t attend but still wish to report on the event’s impact. corporate.saypro.online
3. Exclusive Interviews or Content: SayPro offers journalists the opportunity for one-on-one interviews or additional background content to help them develop in-depth articles. This includes providing access to executives or subject matter experts who can offer further insights into the company’s strategy or offerings. corporate.saypro.online
4. Social Media Engagement: To amplify media coverage, SayPro shares and tags journalists or outlets that covered the event on their social media platforms. This not only shows appreciation for the media but also helps further expose the event and its impact. corporate.saypro.online
5. Measure Media Impact: SayPro utilizes media monitoring tools to track the reach and impact of the event or announcement. They review the quantity and quality of articles, videos, and social media coverage generated, assessing sentiment to refine future press kit preparation, outreach strategies, and content for future events. corporate.saypro.online
6. Long-Term Media Relationship Maintenance: Post-event, SayPro continues to nurture relationships with key journalists, influencers, and media professionals by sharing regular updates about the company’s products, industry trends, and thought leadership content. They also consider offering thought leadership articles, guest blog posts, or expert commentary to key media outlets. corporate.saypro.online

This structured approach ensures that SayPro not only evaluates the immediate impact of their communications but also builds and maintains strong, long-term relationships with media professionals, enhancing their visibility and reputation in the industry.

From: SayPro Strategic Planning Office
Under: SayPro Operations Royalty
Reference: April SCOR-1 Cycle – Organisational Learning and Performance Reflection Initiative

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In alignment with its commitment to continuous improvement, evidence-based planning, and institutional learning, SayPro, through its Strategic Planning Office under Operations Royalty, has scheduled the submission of feedback summaries and lessons learned from all departments, programmes, and stakeholder engagements by 31 May 2025.

This process is a critical element of the April SCOR-1 cycle and will directly inform the planning, reporting, and strategic alignment for the upcoming quarter.

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1. Purpose of the Feedback and Lessons Learned Submission

This initiative is intended to:

• Document key insights from implementation, communication, and stakeholder interactions
• Identify successes, innovations, and areas for replication
• Capture challenges and root causes of performance gaps
• Provide actionable recommendations for improved performance and decision-making
• Ensure institutional knowledge is preserved and shared across teams

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2. Scope of Submission

Each department and project team is expected to submit a concise report covering:

a. Feedback Summary

• Internal team reflections from meetings, Q&A sessions, and coordination workshops
• External feedback from stakeholders, partners, beneficiaries, and funders
• Issues raised via the SayPro Communications Dashboard or engagement forums

b. Lessons Learned

• What worked well and contributed to results
• What didn’t work, and why
• Adjustments made or recommended for the next cycle
• Skills or systems that enhanced or hindered performance
• Suggested improvements to processes, platforms, or coordination

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3. Submission Process

• Deadline: Friday, 31 May 2025, 17:00 SAST
• Platform: SayPro Performance Portal → “May Submissions > Lessons Learned” section
• Format: Use the provided Lessons Learned Template (available for download from the portal)
• Review: Submissions will be reviewed by the Strategic Planning and M&E teams for synthesis and presentation to senior management

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4. Output and Usage

• All departmental submissions will be consolidated into a SayPro Q2 Institutional Learning Report
• Key findings will be presented at the June Quarterly Performance Review Workshop
• Select case studies and learning points will be shared via the SayPro Internal News Portal to foster cross-team knowledge exchange
• Lessons learned will directly inform updates to SCOR-1 plans, tools, and communication strategies

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Conclusion

The submission of feedback summaries and lessons learned by the end of May is essential for building a high-performing, reflective, and adaptive SayPro. All departments are encouraged to approach this task with honesty, depth, and strategic foresight, recognising that organisational growth depends on our ability to learn and evolve together.

From: SayPro Strategic Planning Office
Under: SayPro Operations Royalty
Reference: SayPro April SCOR-1 – Stakeholder Engagement and Service Responsiveness Initiative

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As part of its institutional commitment to accountability, transparency, and responsive engagement, SayPro, through its Strategic Planning Office under Operations Royalty, has activated a structured process to track and respond to stakeholder queries via the SayPro Communications Dashboard.

This approach ensures timely, efficient, and consistent responses to queries received from internal and external stakeholders across all SayPro platforms and channels.

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1. Purpose of the Communications Dashboard

The SayPro Communications Dashboard serves as the centralised tool for:

• Logging and categorising all incoming stakeholder questions and requests
• Assigning queries to relevant departments or response teams
• Tracking resolution timelines and response quality
• Monitoring communication trends and recurring issues
• Providing executive oversight and data-driven reporting

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2. Sources of Queries Monitored

Queries are received through various integrated platforms and automatically logged into the dashboard, including:

• SayPro Website contact forms and live chat
• Email submissions via info@saypro.online and department-specific inboxes
• Feedback forms submitted during live sessions, trainings, or surveys
• SayPro Virtual Platform and mobile app queries
• Social media direct messages and tagged mentions (via integration with SayPro’s social media management tools)

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3. Response Workflow and Accountability

The response process includes the following steps:

1. Automatic Query Capture & Categorisation
   • Each query is timestamped, categorised (e.g., finance, programme delivery, partnership, HR), and flagged for urgency.
2. Assignment to Departmental Leads
   • The system routes the query to the responsible focal person or department within 24 hours.
3. Internal Review & Response Preparation
   • Staff prepare an accurate, clear, and policy-aligned response.
   • Complex queries are escalated to senior management for review where required.
4. Response Delivery & Confirmation
   • Responses are delivered through the original channel (email, portal, or chat).
   • The system tracks if the recipient has opened or acknowledged the response.
5. Closure and Follow-Up Logging
   • Once the query is resolved, it is marked as closed, and a satisfaction rating (optional) is recorded.

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4. Monitoring and Reporting

• A weekly report is generated showing the volume of queries, resolution times, departments engaged, and unresolved cases.
• A monthly stakeholder engagement report is submitted to SayPro leadership, highlighting trends, issues of concern, and areas needing communication improvement.
• High-frequency questions are escalated for inclusion in FAQ updates or broader communication efforts.

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5. Benefits and Impact

The Communications Dashboard enables SayPro to:

• Improve stakeholder trust through prompt and accurate responses
• Reduce delays and miscommunication across departments
• Use real-time data to inform planning, FAQs, and training needs
• Demonstrate accountability and responsiveness to partners and the public

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Conclusion

The use of the SayPro Communications Dashboard to track and respond to stakeholder queries is a key feature of SayPro’s digital governance and engagement strategy. It ensures that every voice is acknowledged, every question is addressed, and that the organisation’s commitment to transparency and responsiveness is upheld at every level.

All SayPro staff and partners are encouraged to continue using the available communication channels with confidence that their queries are being managed professionally and effectively.

From: SayPro Strategic Planning Office
Under: SayPro Operations Royalty
Reference: April SCOR-1 – Stakeholder Engagement and Communication Initiative

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As part of the April SCOR-1 performance cycle and in line with its commitment to transparency, accountability, and inclusive stakeholder communication, SayPro, through the Strategic Planning Office under Operations Royalty, successfully hosted two live Q&A sessions via the SayPro Virtual Platform.

These sessions were designed to provide external stakeholders, partners, donors, and collaborating institutions with an opportunity to directly engage with SayPro leadership, ask questions, and gain clarity on the organisation’s current priorities, programme updates, and structural changes.

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1. Purpose of the Live Q&A Sessions

The Q&A sessions aimed to:

• Strengthen communication between SayPro and its stakeholders
• Clarify recent structural updates, including changes to the Strategic Partnerships and Marketing Offices
• Share progress on April SCOR-1 deliverables and planned initiatives
• Address partner concerns, suggestions, and feedback in real-time
• Promote trust, shared understanding, and partnership alignment

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2. Session Details

Session 1: Organisational Updates and Strategic Focus

• Date: 8 April 2025
• Participants: Government partners, funders, intergovernmental stakeholders
• Key Topics Covered:
  • Overview of revised departmental structures
  • April SCOR-1 goals and alignment matrices
  • Realignment of strategic partnerships and donor engagement
  • Q&A with the Director of Operations and Head of Strategic Planning

Session 2: Programme Performance and Stakeholder Input

• Date: 11 April 2025
• Participants: Community organisations, youth leaders, implementing partners
• Key Topics Covered:
  • Programme impact tracking and mid-quarter assessments
  • Communication updates, digital engagement, and FAQs
  • Open feedback and partner recommendations
  • Live discussion with programme leads and M&E coordinators

Both sessions were hosted via the SayPro Virtual Platform, recorded, and archived for future reference. Live chat, real-time polling, and question submission features were enabled to ensure interactive and inclusive participation.

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3. Outcomes and Feedback

• Over 150 stakeholders participated across both sessions
• 98% of attendees rated the sessions as “useful” or “very useful”
• Key concerns and suggestions were documented and submitted for executive review
• Stakeholders requested regular quarterly Q&A sessions going forward
• Post-session summary briefs were distributed via the SayPro News Portal and Email Circular

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4. Follow-Up Actions

• Stakeholder concerns and unanswered questions are being compiled into an April Q&A Digest, to be shared publicly
• The Strategic Planning Office is developing a Quarterly Stakeholder Engagement Calendar
• Internal departments have been briefed on stakeholder feedback and action items

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Conclusion

The successful hosting of two live Q&A sessions reflects SayPro’s strategic shift toward open dialogue, real-time engagement, and responsive governance. These sessions play a critical role in ensuring that stakeholders remain informed, empowered, and actively involved in shaping SayPro’s impact and direction.

All recordings, summaries, and follow-up actions are available on the SayPro Virtual Platform under the “Stakeholder Engagement” section.

From: SayPro Strategic Planning Office
Under: SayPro Operations Royalty
Reference: SayPro Monthly April SCOR-1 – Communications Automation and Stakeholder Engagement

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In line with its commitment to streamlined communication and stakeholder engagement, the SayPro Strategic Planning Office, under the oversight of Operations Royalty, has deployed a structured system of automated announcements to notify both internal teams and external partners of key organisational updates.

These notifications are generated through the SayPro Announcement Module, a feature integrated into the SayPro Communications and Performance Portal, ensuring real-time dissemination of strategic information.

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1. Purpose of Automated Announcements

The automated announcement system serves to:

• Ensure timely and consistent delivery of official updates across departments and stakeholder groups
• Minimise communication gaps and reduce delays in relaying critical information
• Support organisational transparency and accountability
• Enhance responsiveness by enabling instant notifications with embedded links to supporting documents or portals

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2. Target Recipients

Automated announcements are categorised and directed to:

• Internal Teams: SayPro staff across all departments and project teams
• Executive Management: Directors, heads of offices, and senior advisors
• External Partners: Donors, government stakeholders, community-based organisations, youth groups, and technical collaborators
• Project Beneficiaries: Where appropriate, especially for programmatic changes or upcoming activities

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3. Types of Notifications Sent

Key communications shared via automated announcements include:

• Organisational Changes: Structural updates, role reassignments, new appointments
• Programme Updates: Launches, adjustments to timelines, or new deliverables
• Policy & Procedure Alerts: Updates to internal SOPs, compliance requirements, reporting protocols
• Event Invitations & Reminders: Webinars, workshops, training sessions, performance reviews
• Document Upload Notices: New SCOR-1 reports, plans, alignment matrices, and FAQs

Each notification includes:

• A subject heading and priority level (e.g., urgent, general, action required)
• A brief message body summarising the update
• A link to the full resource or supporting document
• A timestamp and name of the originating office

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4. Platform and Delivery

The automated announcements are distributed via:

• SayPro Email System: Customised distribution lists for internal and external recipients
• SayPro News Portal Pop-Ups: Visible alerts on staff dashboards and login pages
• Mobile App Push Notifications: For SayPro field workers and regional partners using mobile access
• Calendar Integration: For alerts related to upcoming workshops, report deadlines, or strategic reviews

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5. Monitoring and Impact

The SayPro Strategic Planning Office tracks:

• Open rates and read confirmations
• Engagement analytics (e.g., click-through to documents, portal logins)
• Feedback responses when interactive components are included

The insights are compiled into a monthly communications effectiveness report and used to improve targeting and clarity of future announcements.

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Conclusion

Automated announcements represent SayPro’s investment in smarter, faster, and more inclusive communication. By leveraging its internal systems to reach both staff and partners, SayPro reinforces its values of transparency, collaboration, and proactive information-sharing, ensuring that all stakeholders remain informed and aligned with the organisation’s evolving priorities.

From: SayPro Strategic Planning Office
Under: SayPro Operations Royalty
Reference: SayPro Monthly – April SCOR-1 Update | Communicate Strategic Realignments

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As part of the April SCOR-1 Monthly Review Cycle, the SayPro Strategic Planning Office, under the oversight of SayPro Operations Royalty, has officially uploaded the revised structure and related documentation for the Strategic Partnerships Office to the SayPro SCOR-1 Update Portal.

This initiative forms part of SayPro’s continuous improvement and institutional realignment strategy, aimed at enhancing cross-sector collaboration, partnership management, and strategic outreach across the organisation.

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1. Purpose of the Structural Update

The restructuring of the Strategic Partnerships Office is designed to:

• Strengthen SayPro’s engagement with government, private sector, and civil society partners
• Establish clearer functional units within the Partnerships Office to improve workflow
• Align partnership activities with the broader goals set out in SayPro’s Annual Performance Plan (APP)
• Increase SayPro’s capacity to secure funding, technical support, and strategic collaborations

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2. Structural Changes Implemented

The revised structure includes the creation and formalisation of the following units within the Strategic Partnerships Office:

a. Stakeholder Engagement and Outreach Unit

• Manages external relationship building and high-level engagement coordination
• Oversees event-based engagement strategies and bilateral stakeholder dialogues

b. Partnership Development & Donor Relations Unit

• Responsible for proposal development, funding negotiations, and donor reporting
• Coordinates resource mobilisation strategies aligned with programmatic priorities

c. Intergovernmental and Multilateral Affairs Unit

• Liaises with public sector institutions and international development agencies
• Ensures policy alignment and representation in multilateral forums

Each unit is led by a Unit Coordinator, with all reporting to the newly appointed Head of Strategic Partnerships.

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3. Documents Uploaded to the SCOR-1 Update Portal

The following documents have been uploaded to ensure visibility and reference by all stakeholders:

• Updated Organogram of the Strategic Partnerships Office
• Revised Job Descriptions and Reporting Lines
• Transition Plan for Implementation (April–June 2025)
• Partnership Engagement Framework (2025–2026)
• Internal Memo to All Departments on Structural Changes
• Stakeholder Notification Letter for External Partners

These documents are available under the “Structural Updates – April SCOR-1” section of the SCOR-1 Update Portal.

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4. Stakeholder Communication and Awareness

To ensure clarity and engagement, the following steps have been taken:

• An official notification was sent to all staff via the SayPro News Portal
• A special announcement email was issued to key external stakeholders and strategic partners
• Departmental heads were briefed during the April Coordination Meeting
• FAQ support materials were published to assist with transition questions

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5. Next Steps

• Orientation workshops for internal staff assigned under the new structure
• Updates to the SayPro Contact Directory and CRM systems
• Realignment of existing MoUs and partnership frameworks with the revised structure
• Integration of the new structure into performance dashboards for Q2 tracking

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Conclusion

The successful upload and communication of the revised Strategic Partnerships Office structure mark a vital step in SayPro’s operational maturity and strategic growth. Through the SCOR-1 Update Portal, SayPro ensures that changes are implemented transparently, efficiently, and with full stakeholder awareness.

All departments and partners are encouraged to review the uploaded materials and align their engagement accordingly.