Author: Puluko Graham Nkiwane

It is with deep gratitude that I, Puluko Graham Nkiwane, Chief Marketing Officer of SayPro , extend my heartfelt appreciation to our CEO, Mr. Neftaly Malatjie, for the incredible opportunity to represent SayPro at MetGovis Hilton.

Being entrusted to carry the SayPro banner at such a prestigious engagement is not only a personal honour but a strong affirmation of the trust and confidence you place in the leadership team. Your continued vision and commitment to opening doors of collaboration and innovation allow us to position SayPro as a forward-thinking, solutions-driven company on both national and regional platforms.

The engagement at MetGovis was more than a meeting—it was a platform for alignment, innovation, and shared impact. It allowed SayPro to explore synergies with one of the leading providers in municipal digital transformation, and to position our programmes in youth development, education, and community empowerment within broader public service improvement conversations.

I was able to witness firsthand the power of strategic partnerships, and I firmly believe that this kind of engagement moves us closer to achieving SayPro’s mission of transforming communities by creating sustainable pathways to education, employment, and entrepreneurship.

This opportunity would not have been possible without your bold leadership, Mr. Malatjie. Your unwavering dedication to creating platforms for staff to grow, represent, and lead is a testament to the values that SayPro stands for—development, empowerment, and excellence.

Thank you for continuing to lead with vision and purpose. I remain committed to advancing the impact and reach of SayPro in every space I step into.

With great respect and sincere appreciation,

Puluko Graham Nkiwane
Chief Marketing Officer
SayPro

It is with heartfelt gratitude that I, Puluko Graham Nkiwane, Chief Marketing Officer of SayPro, extend my sincere appreciation to the incredible team at MetGovis Hilton for hosting me with such warmth, generosity, and professionalism during my recent visit.

A special and personal thanks goes to Mr Ayanda Ngcobo, whose leadership and gracious coordination set the tone for a meaningful and impactful engagement. Your vision and commitment to excellence were evident in every interaction, and it was truly a pleasure to connect with a fellow leader who shares a strong sense of purpose and community responsibility.

I am also deeply grateful to Mpumelelo Mpe, Ntokozo, and Jolene Crosby-Nortje for their thoughtful attention, kindness, and collaborative spirit. Each of you contributed in unique ways to making my experience seamless, comfortable, and inspiring. Your collective efforts demonstrated the strength of the MetGovis team and your commitment to partnerships that drive innovation and service delivery across the region.

My time at MetGovis was more than just a professional visit—it was an opportunity to witness firsthand the dedication of individuals who are passionate about progress, digital transformation, and community-centered solutions. I left the Hilton area with renewed energy, greater clarity, and a deep sense of optimism about the future of our collaboration.

As SayPro continues to expand its reach in youth development, education, skills training, and organizational support, we are constantly seeking allies who are not only competent but also committed to ethical leadership and impact. MetGovis embodies these qualities, and I look forward to fostering and strengthening our relationship in the months and years to come.

Thank you once again for going above and beyond to ensure my visit was successful, meaningful, and memorable. I value the connections made, the conversations shared, and the foundation laid for future collaboration.

With deepest appreciation and respect,

Puluko Graham Nkiwane
Chief Marketing Officer
SayPro

Role Overview:

Wynand van der Walt serves as a certified Firefighter and First Aider within the MetGovis. In addition to his consulting and facilitation responsibilities, he plays a crucial role in maintaining a safe and responsive training environment by ensuring health and safety compliance, emergency preparedness, and on-site first response capability during training activities, site visits, and assessments.

---

Key Responsibilities:

1. Fire Safety and Prevention

• Conduct fire risk assessments for training venues and project sites.
• Ensure fire extinguishers, signage, and evacuation procedures are in place and compliant.
• Provide fire safety inductions to learners and staff where applicable.
• Act as the designated Fire Marshall during on-site training sessions.

2. First Aid and Emergency Response

• Maintain and check First Aid kits to ensure they meet regulatory standards.
• Administer First Aid support to learners or staff during training or site visits.
• Ensure all emergency protocols (ambulance, hospital referral, etc.) are documented and accessible.
• Support OHS compliance and learner safety procedures during training programmes.

3. Health & Safety Compliance

• Assist in implementing COVID-19 protocols and general OHS guidelines.
• Contribute to risk management and emergency plans aligned to legal requirements.
• Support the Training Academy and MetGovis in promoting a culture of health, safety, and readiness.

---

Professional Attributes:

• Safety-focused and proactive
• Calm and decisive in emergency situations
• Knowledgeable about OHS regulations
• Dedicated to learner and staff well-being
• Effective communicator during crisis response

Purpose of the Role:

As a facilitator at the MetGovis Training Academy, Wayne Webley is responsible for delivering high-quality, accredited training in municipal property data management, spatial information systems, and valuation roll compliance. He contributes to developing the competencies of municipal staff, learners, and stakeholders by transferring practical skills and knowledge aligned with national qualifications frameworks.

---

Key Responsibilities:

• Facilitate accredited training programmes in municipal property valuation, GIS, data management, and legislation compliance.
• Design and deliver learning materials, assessments, and technical manuals tailored to MetGovis systems.
• Conduct interactive, outcome-based training sessions using various methods (classroom, online, workplace-integrated).
• Assess learner progress through diagnostic, formative, and summative assessments.
• Support learners post-training through mentoring, guidance, and workplace application support.
• Ensure training delivery adheres to QCTO, SAQA, and ETQA standards.

---

Areas of Expertise:

• Property valuation and municipal land information systems
• Spatial data management and GIS (ArcGIS/QGIS)
• Implementation and use of MetGovis software
• Municipal compliance with the Property Rates Act and other legal frameworks
• Capacity building and staff development in public sector contexts

---

Professional Attributes:

• Highly experienced with a strong technical and legal foundation
• Effective communicator with excellent facilitation skills
• Focused on learner development and real-world application
• Professional, adaptable, and committed to quality service delivery
• Collaborative and solutions-oriented

Purpose of the Role:

As a facilitator at the MetGovis Training Academy, Janine Pillay is responsible for delivering professional, outcomes-based training in municipal property systems, spatial data management, and related regulatory frameworks. Her role ensures that learners – including municipal staff, assessors, and officials – gain practical, accredited skills to effectively use MetGovis systems and align with national legislation.

---

Key Responsibilities:

• Facilitate structured, accredited training programmes in property valuation systems, municipal data management, GIS, and legal compliance.
• Prepare, customize, and deliver training materials, manuals, assessments, and user guides.
• Conduct both theoretical and practical training sessions using blended learning methodologies (classroom, online, and workplace-based).
• Evaluate learners’ progress through formative and summative assessments.
• Offer post-training support, mentoring, and learner follow-ups to ensure workplace integration.
• Ensure all training is compliant with SAQA, QCTO, and other applicable SETA standards.

---

Areas of Expertise:

• Municipal property systems and valuation roll management
• GIS and spatial data training (QGIS/ArcGIS)
• MetGovis software implementation and use
• Legislation compliance (e.g., Municipal Property Rates Act)
• Learner support and capacity building

---

Professional Attributes:

• Skilled communicator and trainer
• Detail-oriented with high instructional standards
• Empathetic toward learner needs and learning styles
• Collaborative and professional in client engagements
• Committed to educational transformation and service delivery

Purpose of the Role:

As a Consultant at MetGovis, Janine Pillay is responsible for delivering expert advisory, implementation, and training services for municipal property and land information systems. She plays a critical role in ensuring successful client onboarding, system optimization, and compliance with South African legislation. Her work contributes directly to MetGovis’s reputation for technical excellence and client service.

---

Key Responsibilities:

1. Client Consultation and Needs Analysis

• Engage with municipal clients to understand business processes, data challenges, and spatial information needs.
• Provide advice on system functionality and implementation strategies aligned with legislative requirements and municipal standards.

2. System Implementation and Technical Support

• Configure and deploy MetGovis solutions tailored to each client’s environment.
• Perform system testing, data imports, integrations, and troubleshooting as part of the implementation lifecycle.
• Provide responsive technical support and issue resolution post-implementation.

3. Training and User Enablement

• Design and conduct end-user training workshops on MetGovis systems and related software.
• Develop comprehensive training materials and user manuals for municipal staff.
• Ensure capacity building for long-term self-sufficiency by the client.

4. Project Reporting and Documentation

• Maintain accurate records of project milestones, system changes, and user feedback.
• Prepare implementation reports, training feedback summaries, and system usage documentation.
• Contribute to internal reporting and quality assurance initiatives.

5. Cross-Departmental Collaboration

• Collaborate with developers, GIS specialists, and project managers to deliver seamless solutions.
• Provide input into system updates and client-driven feature enhancements.
• Contribute to internal training and best practice sharing among colleagues.

---

Key Competencies:

• In-depth understanding of municipal systems and property management frameworks
• Strong facilitation, presentation, and communication skills
• Proficient in GIS applications (e.g., QGIS/ArcGIS), Microsoft Excel, and MetGovis software
• Analytical mindset with attention to detail
• Customer-focused with strong service ethics

---

Personal Attributes:

• Professional and articulate
• Solution-oriented and proactive
• Confident working independently and within teams
• Committed to continuous learning and client satisfaction
• Organised and deadline-driven

Purpose of the Role:

As a Consultant at MetGovis, Wynand van der Walt is responsible for providing expert implementation, support, and training services to clients in the municipal property management and land information systems sector. His work supports the effective deployment and use of MetGovis software and ensures alignment with national legislation, technical standards, and client-specific needs.

---

Key Responsibilities:

1. Technical Consulting and Implementation

• Lead or support the implementation of MetGovis solutions in municipalities and related entities.
• Ensure accurate data integration, configuration, and system customization to meet client requirements.
• Collaborate with software developers and GIS specialists to resolve technical issues.

2. Client Engagement and Support

• Engage with municipal officials and project stakeholders to assess needs and deliver tailored solutions.
• Provide ongoing client support, including problem resolution and system optimization.
• Offer practical advice based on legislative frameworks, such as the Municipal Property Rates Act.

3. Training and Capacity Building

• Develop and deliver training sessions for municipal staff and users of MetGovis software.
• Provide documentation, manuals, and support materials to enhance user competency.
• Ensure clients are empowered to manage their systems independently over time.

4. Data Management and Reporting

• Conduct data audits, validations, and clean-ups for valuation rolls and spatial databases.
• Generate detailed technical reports, system logs, and implementation documentation.
• Ensure all records are maintained for audit and project tracking purposes.

5. Collaboration and Innovation

• Collaborate across teams to improve the functionality and delivery of MetGovis products.
• Participate in internal knowledge-sharing, client feedback analysis, and service development.
• Stay up to date with industry trends, legislation, and new technologies.

---

Personal Attributes:

• Professional and reliable
• Technically minded with a service orientation
• Adaptable and able to work independently or in teams
• Strong time management and project coordination skills
• Ethical and committed to quality delivery

Purpose of the Role:

As a Consultant at MetGovis, Ayanda Ngcobo is responsible for delivering high-quality consulting services to clients, primarily within the municipal and land management sectors. The role includes implementing MetGovis software solutions, training users, and providing technical and strategic support to ensure clients achieve operational efficiency and legal compliance.

---

Key Responsibilities:

1. Client Engagement and Advisory

• Engage with municipal clients to understand their spatial data, valuation roll, and property system needs.
• Provide expert advice aligned with South African municipal legislation and best practices.
• Participate in project planning, scoping, and client feedback sessions.

2. Implementation and System Support

• Assist in the setup, configuration, and deployment of MetGovis systems.
• Conduct data analysis, verification, and integration with municipal property registers and GIS platforms.
• Support clients through on-site or remote troubleshooting and system testing.

3. Training and Knowledge Transfer

• Deliver structured training sessions to municipal staff on MetGovis systems.
• Prepare user guides, training materials, and support documentation.
• Provide ongoing mentorship to enhance client capability and system independence.

4. Reporting and Documentation

• Maintain comprehensive records of client engagements, system implementations, and support activities.
• Draft technical reports, client feedback summaries, and implementation checklists.
• Assist in the preparation of audit and compliance reports when required.

5. Cross-Functional Collaboration

• Collaborate with MetGovis software developers, project managers, and support staff.
• Participate in internal knowledge-sharing sessions to improve products and services.
• Contribute to the refinement of methodologies and consulting practices.

---

Personal Attributes:

• Professional and service-oriented
• Detail-focused and methodical
• Flexible and responsive to client needs
• Ethical and committed to transparent delivery
• Team player with a collaborative mindset