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SayPro Human Capital Daily Reporting Management Procedure SayProP535

Document Code: SayProP535
Approved By: Neftaly Malatjie, Chief Executive Officer
Last Reviewed: 06 March 2025
Next Review Date: 06 March 2026

Policy Owner: SayPro Chief Learning and Monitoring Officer (SayProCLMR)


SayProP535-1. Overview

SayProP535-The SayPro Human Capital Daily Reporting Procedure outlines the steps for creating and submitting daily reports across various teams and departments within SayPro. This procedure ensures the capture of key performance metrics, operational insights, and updates that support daily decision-making and overall organizational performance.


SayProP535-2. Objectives

  • SayProP535-To standardize daily reporting across SayPro.
  • SayProP535-To capture real-time data and insights on Human Capital activities.
  • SayProP535-To ensure accountability through timely and consistent reporting.
  • SayProP535-To support strategic decision-making by providing relevant updates.

SayProP535-3. Scope

SayProP535-This procedure applies to:

  • SayProP535-All SayPro Human Capital Employees and Chiefs.
  • SayProP535-SayPro Officers, Royal Committees, and Executive Team.
  • SayProP535-Any Royal requiring daily reporting of operational or performance data.

SayProP535-4. Daily Reporting Process

SayProP535-4.1 Reporting Schedule

  • SayProP535-4-1-1 SayPro Daily reports should be submitted by 5:00 PM or 17:00 each business day.
  • SayProP535-1-2 SayPro Reports are to be submitted via the designated system or Kraal (SayPro Website or other internal platforms).
  • SayProP535-1-3 Each SayPro Programme must be listed separately on the relevant Kraal. Each Programme must be reported on its own do not mix or report more than one activity in one report.
  • SayProP535-1-4 SayPro Royal Committee Members must ensure that each Report is submitted separately as per SayPro Royal Chief. They must not mix many reports at once. If there are 12 SayPro Chiefs they must submit 12 ideas for handover. Each SayPro Handover must be in 1 Idea. Neftaly Malatjie finds it difficult to review 12 offices at once. They must be separated and be approved as per each Royal Chief. Each Report must include Attendance, Minutes, Link to SayPro Royal Chief Report each SayPro Royal Committee member must approve using their own profile. Note that each Chief submits separately so should you.

SayProP535-4.2 Report Structure

Each daily report should include the following sections as a Post on each Kraal:

SayProP535-4.2-1 SayPro Development Royal [Charity, Development, NPO, Health Kraal – Posts]

SayPro provided [Programme Name] to ## people on DD Month YYYY in partnership with [Partner Name] – SayPro Daily Reporting

Remember it will be different from 6 going down

  1. SayPro Information on SayPro Training Programmes
  2. SayPro Advisory and Referral Services
  3. SayPro Social Work Referral Services
  4. SayPro Employment Referral Services
  5. SayPro Outreach Activities
  6. SayPro Youth Mobilisation Services
  7. SayPro Daily Meals and Community Feeding Services
  8. SayPro Disabled People Services
  9. SayPro [Name Surname of Client] Success Story on DD Month YYYY
  10. SayPro [Name Surname of Client] Placement as [Position] at [Company Name] on DD Month YYYY in partnership with [Partner Name] – SayPro Daily Reporting
  11. SayPro [Name Surname of Client] Enrolls for [Programme Name] on DD Month YYYY in partnership with [Partner Name]
  12. SayPro [Name Surname of Client] Completes [Programme Name] on DD Month YYYY in partnership with [Partner Name]
  13. SayPro [Name Surname of Client] passes and receives Certificate for [Programme Name] on DD Month YYYY in partnership with [Partner Name]
  14. SayPro Captures ## Students on the SayPro LMS Learning Management System on DD Month YYYY

SayProP535-4.2.2 SayPro Interns and Learnership Students [SayPro Staff Kraal – Posts]

SayPro Daily Activity Reporting by [SayProCode] [Position Name] [Intern/Learnership] – [Name and Surname] on DD Month YYYY in partnership with [SETA/Funder Name] and [University or College Name]

SayProP535-4-2-2-1 Internship and Learnership Reporting Template

SayProP535-4.2.3 SayPro Education Royal [SayPro Education Kraal – Posts]

SayPro Trained ## Student Clients in [Programme Name] on DD Month YYYY in Partnership with [Partner Name] – SayPro Education

SayProP535-4.2.4 all SayPro Human Capital and Royal Committee Members excluding Learnership and Interns [Use relevant template]

SayProXXXX Daily Reporting by [Name and Surname] – [Position] on [DD Month YYYY]

SayProP535-4-2-4-1 SayPro Human Capital and Royal Reporting Template

SayProP535-4-2-5 SayPro Development Royal – SayPro Social Worker

SayPro Social Worker [Name Surname] provided [Programme Name] to ## people on DD Month YYYY in Partnership with [Partner Name]

  1. SayPro Psychosocial and Social Work Services
  2. SayPro Social Work Outreach Activities
  3. SayPro Group Social Work and Psychosocial Services
  4. SayPro Social Work Referral Services
  5. SayPro Social Work Child and Family Services
  6. SayPro Social Work Foster care and adoption support
  7. SayPro Social Work Family counseling
  8. SayPro Social Work Child protection and welfare interventions
  9. SayPro Social Work Healthcare Social Work
  10. SayPro Social Work Support for patients in hospitals, clinics, or hospice
  11. SayPro Social Work Assistance with chronic illness, disability, and medical crises
  12. SayPro Social Work Linking clients with resources like home care, equipment, and therapy
  13. SayPro Social Work Mental Health and Substance Abuse Services
  14. SayPro Social Work Counseling and therapy
  15. SayPro Social Work Rehabilitation programs
  16. SayPro Social Work Crisis intervention and suicide prevention
  17. SayPro Social Work School Social Work
  18. SayPro Social Work Addressing behavioral or emotional issues in students
  19. SayPro Social Work Liaising between families and schools
  20. SayPro Social Work Supporting children with special needs or learning difficulties
  21. SayPro Social Work Community Development and Advocacy
  22. SayPro Social Work Organizing support networks and community resources
  23. SayPro Social Work Promoting social justice and access to services
  24. SayPro Social Work Addressing issues like housing, unemployment, and food insecurity
  25. SayPro Social Work Gerontological Social Work
  26. SayPro Social Work Helping older adults maintain independence
  27. SayPro Social Work Support for caregivers
  28. SayPro Social Work Navigating elder abuse, retirement, or long-term care options
  29. SayPro Social Work Criminal Justice and Legal Social Work
  30. SayPro Social Work Working with offenders and victims
  31. SayPro Social Work Helping reintegrate individuals post-incarceration
  32. SayPro Social Work Supporting families during court proceedings or custody battles

SayProP535-4.3 Reporting Platforms and Tools

  • SayPro Kraals: Primary tool for submitting HC-related reports.
  • Project Management Systems (To be confirmed): For operational and project-related reporting.
  • Email: For urgent or ad-hoc reports, if necessary.

SayProP535-5. Roles and Responsibilities

SayProP535-5.1 SayPro Human Capital Employees

  • Submit daily reports accurately and on time.
  • Ensure all required fields are filled in the report template.
  • Provide insights on key challenges and propose solutions where applicable.

SayProP535-5.2 SayPro Officers

  • SayProP535-Review submitted reports for completeness and accuracy.
  • SayProP535-Provide feedback on submitted reports where necessary.
  • SayProP535-Identify trends or issues from the daily reports and communicate with Royal Directors.

SayProP535-5.3 SayPro Royal Directors

  • SayProP535-Monitor daily reporting compliance within their departments.
  • SayProP535-Ensure timely submission of reports from all Human Capital teams.
  • SayProP535-Address any issues or concerns raised by Officers and employees in daily reports.

SayProP535-5.4 SayPro Chief Human Capital Officer (CHCO)

  • SayProP535-Ensure consistency and accuracy in reporting across departments.
  • SayProP535-Review reports for strategic insights and communicate with the executive team.
  • SayProP535-Provide guidance on reporting standards and improvements.

SayProP535-6. Report Review and Analysis

SayProP535-6.1 Daily Review

  • SayProP535-The SayPro Human Capital Officer or designated Royal Director will conduct a brief review of daily reports within the first hour of submission.
  • SayProP535-Trends or red flags in performance metrics, challenges, or resource needs will be flagged for further discussion.

SayProP535-6.2 Weekly Report Summary

  • SayProP535-A weekly summary of daily reports will be compiled every Friday by the CHCO and shared with the executive team.
  • SayProP535-The summary will include key performance trends, issues, and a summary of actions taken based on daily reports.

SayProP535-7. Compliance and Accountability

  • SayProP535-All SayPro Human Capital Employees are responsible for adhering to the daily reporting schedule.
  • SayProP535-Late or incomplete reports will be flagged, and repeat violations will result in follow-up actions.
  • SayProP535-Data privacy and confidentiality must be maintained when reporting sensitive information.

SayProP535-8. Templates and Documents


SayProP535-9. FAQs

Q1: What should be included in the “Key Activities and Achievements” section?

A: This section should summarize important tasks or projects completed on that day, including any milestones achieved. It provides an overview of progress.

Q2: Can reports be submitted through email?

A: While the preferred method is through the designated reporting platform (e.g., HRIS), reports can be submitted via email for urgent or ad-hoc situations.

Q3: How do I handle challenges and issues in my report?

A: Clearly describe the challenge, its impact, and any steps you are taking to resolve it. If additional resources are needed, mention them in the “Resource Needs” section.

Q4: How do I know which performance metrics to track?

A: Performance metrics should be aligned with your department’s goals and objectives. Refer to the Performance Metrics Guide for more details.


Approved By:
Neftaly Malatjie
Chief Executive Officer

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