SayPro Staff

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Information and Targets Needed for the Quarter

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

Course Upload Count

  • Target: Upload a minimum of X new courses to the QCTO platform.
  • Measure: Track the total number of new courses submitted.

Revision Rate

  • Target: Reduce the revision rate to no more than 10% of submitted courses.
  • Measure: Number of courses requiring revisions vs. total submitted courses.

Approval Rate

  • Target: Ensure an approval rate of at least 90% on first submission.
  • Measure: Approved courses vs. total submitted.

Turnaround Time for Revisions

  • Target: Ensure that revisions are completed within X days to minimize delays.
  • Measure: Average time taken to complete necessary revisions.

Compliance with QCTO Standards

  • Target: Ensure 100% compliance with QCTO requirements to minimize rejections.
  • Measure: Percentage of courses flagged for non-compliance.

Trainer & Developer Efficiency

  • Target: Monitor performance of trainers and developers in aligning with submission standards.
  • Measure: Number of errors/revisions per developer or trainer.

Stakeholder Engagement & Feedback

  • Target: Gather structured feedback from QCTO reviewers to improve future submissions.
  • Measure: Number of feedback points addressed in subsequent uploads.

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