List 100 staff performance metrics tied to annual rewards

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Here are 100 staff performance metrics that can be tied to annual rewards, categorized across various domains such as productivity, quality, leadership, collaboration, and professional development:


🧮 Productivity & Efficiency (15)

  1. Tasks completed on time
  2. Average task completion time
  3. Project deadlines met
  4. Number of projects completed
  5. Overtime hours required
  6. Utilization rate
  7. Billable vs. non-billable hours
  8. Time-to-resolution (for issues/tickets)
  9. Time spent per deliverable
  10. Production volume/output
  11. Employee response time to requests
  12. Attendance and punctuality
  13. Meeting participation rate
  14. Time management effectiveness
  15. Workflow bottlenecks resolved

Quality of Work (10)

  1. Error rate
  2. Rework frequency
  3. Adherence to standards
  4. Customer satisfaction scores (CSAT)
  5. Peer review score
  6. Code quality (for developers)
  7. Document accuracy
  8. Compliance with protocols
  9. Attention to detail
  10. Audit results

🤝 Teamwork & Collaboration (10)

  1. Peer feedback score
  2. Team goals met
  3. Cross-functional collaboration instances
  4. Communication effectiveness
  5. Conflict resolution rate
  6. Contribution to team success
  7. Participation in team meetings
  8. Mentoring/coaching others
  9. Team engagement surveys
  10. Knowledge sharing instances

💡 Innovation & Creativity (10)

  1. Suggestions implemented
  2. Innovation initiatives started
  3. Process improvements proposed
  4. Patents or IP filed
  5. Participation in brainstorming sessions
  6. Automation initiatives led
  7. Risk-taking (measured by trials/experiments)
  8. Creative problem solving
  9. Cost-saving ideas generated
  10. Originality in outputs

👩‍💼 Leadership & Initiative (10)

  1. Leadership feedback score
  2. Team performance under leadership
  3. Initiative taken beyond role
  4. Decision-making effectiveness
  5. Crisis management
  6. Project ownership
  7. Delegation effectiveness
  8. Staff development supported
  9. Vision communication
  10. Goal-setting for direct reports

💬 Communication Skills (5)

  1. Clarity in written communication
  2. Presentation skills
  3. Stakeholder communication score
  4. Responsiveness to messages/emails
  5. Client-facing communication quality

💼 Client & Stakeholder Impact (10)

  1. Net Promoter Score (NPS)
  2. Client retention rate
  3. Client satisfaction survey
  4. Account growth attributed to employee
  5. Stakeholder feedback
  6. Relationship-building effectiveness
  7. Repeat business rate
  8. Escalation avoidance rate
  9. Service level agreement (SLA) adherence
  10. Client onboarding efficiency

📈 Sales & Financial Contribution (5)

  1. Revenue generated
  2. Sales targets met
  3. Profit margin on projects
  4. Cost savings implemented
  5. Budget adherence

📚 Learning & Development (5)

  1. Training hours completed
  2. Certifications earned
  3. Skills acquired (measured via assessments)
  4. Participation in professional development
  5. Knowledge retention (post-training assessments)

🌐 Cultural Fit & Values (5)

  1. Alignment with company values
  2. Ethics and integrity score
  3. DEI participation
  4. Community involvement
  5. Adherence to company culture

🔄 Adaptability & Resilience (5)

  1. Flexibility during change
  2. Stress management
  3. Ability to learn new systems/tools
  4. Response to feedback
  5. Adaptation speed to new roles/tasks

🧭 Strategic Contribution (5)

  1. Alignment with strategic goals
  2. Long-term planning input
  3. Business insights provided
  4. Risk mitigation contributions
  5. Competitive intelligence shared

📝 Documentation & Reporting (5)

  1. Report quality
  2. Accuracy of records
  3. Timeliness of documentation
  4. Compliance with reporting requirements
  5. Use of internal systems/tools

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