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List 100 staff performance metrics tied to annual rewards
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Here are 100 staff performance metrics that can be tied to annual rewards, categorized across various domains such as productivity, quality, leadership, collaboration, and professional development:
🧮 Productivity & Efficiency (15)
- Tasks completed on time
- Average task completion time
- Project deadlines met
- Number of projects completed
- Overtime hours required
- Utilization rate
- Billable vs. non-billable hours
- Time-to-resolution (for issues/tickets)
- Time spent per deliverable
- Production volume/output
- Employee response time to requests
- Attendance and punctuality
- Meeting participation rate
- Time management effectiveness
- Workflow bottlenecks resolved
✅ Quality of Work (10)
- Error rate
- Rework frequency
- Adherence to standards
- Customer satisfaction scores (CSAT)
- Peer review score
- Code quality (for developers)
- Document accuracy
- Compliance with protocols
- Attention to detail
- Audit results
🤝 Teamwork & Collaboration (10)
- Peer feedback score
- Team goals met
- Cross-functional collaboration instances
- Communication effectiveness
- Conflict resolution rate
- Contribution to team success
- Participation in team meetings
- Mentoring/coaching others
- Team engagement surveys
- Knowledge sharing instances
💡 Innovation & Creativity (10)
- Suggestions implemented
- Innovation initiatives started
- Process improvements proposed
- Patents or IP filed
- Participation in brainstorming sessions
- Automation initiatives led
- Risk-taking (measured by trials/experiments)
- Creative problem solving
- Cost-saving ideas generated
- Originality in outputs
👩💼 Leadership & Initiative (10)
- Leadership feedback score
- Team performance under leadership
- Initiative taken beyond role
- Decision-making effectiveness
- Crisis management
- Project ownership
- Delegation effectiveness
- Staff development supported
- Vision communication
- Goal-setting for direct reports
💬 Communication Skills (5)
- Clarity in written communication
- Presentation skills
- Stakeholder communication score
- Responsiveness to messages/emails
- Client-facing communication quality
💼 Client & Stakeholder Impact (10)
- Net Promoter Score (NPS)
- Client retention rate
- Client satisfaction survey
- Account growth attributed to employee
- Stakeholder feedback
- Relationship-building effectiveness
- Repeat business rate
- Escalation avoidance rate
- Service level agreement (SLA) adherence
- Client onboarding efficiency
📈 Sales & Financial Contribution (5)
- Revenue generated
- Sales targets met
- Profit margin on projects
- Cost savings implemented
- Budget adherence
📚 Learning & Development (5)
- Training hours completed
- Certifications earned
- Skills acquired (measured via assessments)
- Participation in professional development
- Knowledge retention (post-training assessments)
🌐 Cultural Fit & Values (5)
- Alignment with company values
- Ethics and integrity score
- DEI participation
- Community involvement
- Adherence to company culture
🔄 Adaptability & Resilience (5)
- Flexibility during change
- Stress management
- Ability to learn new systems/tools
- Response to feedback
- Adaptation speed to new roles/tasks
🧭 Strategic Contribution (5)
- Alignment with strategic goals
- Long-term planning input
- Business insights provided
- Risk mitigation contributions
- Competitive intelligence shared
📝 Documentation & Reporting (5)
- Report quality
- Accuracy of records
- Timeliness of documentation
- Compliance with reporting requirements
- Use of internal systems/tools
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