SayProCTR-3: SayPro Ecommerce Services Organogram
- SayPro Ecommerce Services Director
- Role: Overall strategic leader of the Ecommerce Services division.
- Responsibilities: Oversee all ecommerce operations, setting the vision, managing high-level partnerships, and ensuring profitability and growth.
- Ecommerce Operations Manager
- Role: Manage day-to-day ecommerce operations across multiple platforms and channels.
- Responsibilities: Lead order fulfillment, inventory management, supply chain coordination, customer service, and logistics.
- Ecommerce Marketing Manager
- Role: Drive marketing initiatives to boost sales and traffic across ecommerce platforms.
- Responsibilities: Manage SEO, paid advertising, email campaigns, affiliate marketing, influencer partnerships, and social media marketing.
- Product Manager (Ecommerce)
- Role: Oversee product listings and category management on the ecommerce platforms.
- Responsibilities: Manage product content, pricing, descriptions, and updates. Coordinate with suppliers and product teams.
- Ecommerce Customer Support Manager
- Role: Ensure high-quality customer service and retention across ecommerce platforms.
- Responsibilities: Oversee customer inquiries, returns, and exchanges, and handle customer feedback for continuous improvement.
- Ecommerce Analytics and Performance Specialist
- Role: Manage data analytics and performance optimization for ecommerce platforms.
- Responsibilities: Analyze sales data, user behavior, and conversion rates to identify areas for improvement, and report on ecommerce KPIs.
- Ecommerce IT and Development Specialist
- Role: Manage the technical aspects of ecommerce platform design and functionality.
- Responsibilities: Oversee website development, platform integration, user experience (UX), and security updates.
- Ecommerce Visual Designer
- Role: Manage the visual design and aesthetics of ecommerce platforms.
- Responsibilities: Create engaging product images, banners, advertisements, and overall design to ensure a visually appealing and user-friendly shopping experience.
- Ecommerce Fulfillment and Logistics Officer
- Role: Manage logistics, shipping, and inventory for ecommerce services.
- Responsibilities: Oversee warehousing, order dispatching, and supply chain coordination to ensure timely delivery and stock availability.
- Ecommerce Legal and Compliance Officer
- Role: Ensure legal and regulatory compliance in all ecommerce activities.
- Responsibilities: Monitor compliance with consumer protection laws, data privacy regulations, terms and conditions, and payment security standards.
