SayProCTR-3: SayPro Ecommerce Services Organogram

1. SayPro Ecommerce Services Director
   • Role: Overall strategic leader of the Ecommerce Services division.
   • Responsibilities: Oversee all ecommerce operations, setting the vision, managing high-level partnerships, and ensuring profitability and growth.
2. Ecommerce Operations Manager
   • Role: Manage day-to-day ecommerce operations across multiple platforms and channels.
   • Responsibilities: Lead order fulfillment, inventory management, supply chain coordination, customer service, and logistics.
3. Ecommerce Marketing Manager
   • Role: Drive marketing initiatives to boost sales and traffic across ecommerce platforms.
   • Responsibilities: Manage SEO, paid advertising, email campaigns, affiliate marketing, influencer partnerships, and social media marketing.
4. Product Manager (Ecommerce)
   • Role: Oversee product listings and category management on the ecommerce platforms.
   • Responsibilities: Manage product content, pricing, descriptions, and updates. Coordinate with suppliers and product teams.
5. Ecommerce Customer Support Manager
   • Role: Ensure high-quality customer service and retention across ecommerce platforms.
   • Responsibilities: Oversee customer inquiries, returns, and exchanges, and handle customer feedback for continuous improvement.
6. Ecommerce Analytics and Performance Specialist
   • Role: Manage data analytics and performance optimization for ecommerce platforms.
   • Responsibilities: Analyze sales data, user behavior, and conversion rates to identify areas for improvement, and report on ecommerce KPIs.
7. Ecommerce IT and Development Specialist
   • Role: Manage the technical aspects of ecommerce platform design and functionality.
   • Responsibilities: Oversee website development, platform integration, user experience (UX), and security updates.
8. Ecommerce Visual Designer
   • Role: Manage the visual design and aesthetics of ecommerce platforms.
   • Responsibilities: Create engaging product images, banners, advertisements, and overall design to ensure a visually appealing and user-friendly shopping experience.
9. Ecommerce Fulfillment and Logistics Officer
   • Role: Manage logistics, shipping, and inventory for ecommerce services.
   • Responsibilities: Oversee warehousing, order dispatching, and supply chain coordination to ensure timely delivery and stock availability.
10. Ecommerce Legal and Compliance Officer

• Role: Ensure legal and regulatory compliance in all ecommerce activities.
• Responsibilities: Monitor compliance with consumer protection laws, data privacy regulations, terms and conditions, and payment security standards.