Key Responsibilities:
- Quality Assurance:
- Oversee the comprehensive quality assurance process for all content before it is uploaded onto the SayPro platform.
- Ensure that training materials meet QCTO (Quality Council for Trades and Occupations) compliance standards.
- Collaborate with relevant teams to identify any issues with materials and provide solutions for improvement.
- Material Development & Review:
- Lead the development of training materials, ensuring that they align with the objectives of the organization and the regulatory framework.
- Conduct detailed reviews and assessments of training content to guarantee clarity, accuracy, and relevance to industry standards.
- Ensure that the training content remains updated and reflective of changes in industry trends and regulations.
- Compliance & Regulatory Oversight:
- Ensure that all training materials meet the specific requirements set by the QCTO and any other relevant regulatory bodies.
- Monitor industry trends and regulatory changes to ensure the materials remain compliant and up-to-date.
- Serve as the point of contact for regulatory bodies, ensuring timely and effective communication on compliance issues.
- Collaboration & Stakeholder Engagement:
- Work closely with internal teams, including curriculum developers, instructional designers, and other stakeholders, to ensure alignment on objectives.
- Maintain strong relationships with external partners to stay informed about new regulatory or industry developments that could impact training materials.
- Performance Metrics & Reporting:
- Develop performance metrics to assess the quality, effectiveness, and compliance of training materials.
- Provide regular reports to senior management regarding the status of materials and compliance efforts.
- Identify areas for improvement and initiate corrective actions when necessary.
- Leadership & Team Development:
- Lead a team of content developers, researchers, and compliance officers to execute the department’s goals efficiently.
- Mentor and provide professional development opportunities to team members to ensure high levels of competence and performance.
- Foster a culture of continuous improvement and accountability within the team.
Required Skills and Qualifications:
- Educational Background: A degree in Education, Research, or a related field (Master’s degree preferred).
- Experience:
- Proven experience in a senior research or content development role, preferably within an education or training organization.
- Deep understanding of QCTO standards and compliance requirements.
- Skills:
- Strong leadership and team management skills.
- Excellent communication and collaboration abilities.
- Strong analytical skills and attention to detail.
- Ability to stay updated on industry trends and regulatory changes.
Desired Attributes:
- Innovative thinker with the ability to apply creative solutions to regulatory and compliance challenges.
- Results-oriented with a focus on achieving high-quality, compliant training content.
- Adaptable in a fast-paced, changing regulatory environment.
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