Quality Assurance

Key Responsibilities:

1. Quality Assurance:
   • Oversee the comprehensive quality assurance process for all content before it is uploaded onto the SayPro platform.
   • Ensure that training materials meet QCTO (Quality Council for Trades and Occupations) compliance standards.
   • Collaborate with relevant teams to identify any issues with materials and provide solutions for improvement.
2. Material Development & Review:
   • Lead the development of training materials, ensuring that they align with the objectives of the organization and the regulatory framework.
   • Conduct detailed reviews and assessments of training content to guarantee clarity, accuracy, and relevance to industry standards.
   • Ensure that the training content remains updated and reflective of changes in industry trends and regulations.
3. Compliance & Regulatory Oversight:
   • Ensure that all training materials meet the specific requirements set by the QCTO and any other relevant regulatory bodies.
   • Monitor industry trends and regulatory changes to ensure the materials remain compliant and up-to-date.
   • Serve as the point of contact for regulatory bodies, ensuring timely and effective communication on compliance issues.
4. Collaboration & Stakeholder Engagement:
   • Work closely with internal teams, including curriculum developers, instructional designers, and other stakeholders, to ensure alignment on objectives.
   • Maintain strong relationships with external partners to stay informed about new regulatory or industry developments that could impact training materials.
5. Performance Metrics & Reporting:
   • Develop performance metrics to assess the quality, effectiveness, and compliance of training materials.
   • Provide regular reports to senior management regarding the status of materials and compliance efforts.
   • Identify areas for improvement and initiate corrective actions when necessary.
6. Leadership & Team Development:
   • Lead a team of content developers, researchers, and compliance officers to execute the department’s goals efficiently.
   • Mentor and provide professional development opportunities to team members to ensure high levels of competence and performance.
   • Foster a culture of continuous improvement and accountability within the team.

Required Skills and Qualifications:

• Educational Background: A degree in Education, Research, or a related field (Master’s degree preferred).
• Experience:
  • Proven experience in a senior research or content development role, preferably within an education or training organization.
  • Deep understanding of QCTO standards and compliance requirements.
• Skills:
  • Strong leadership and team management skills.
  • Excellent communication and collaboration abilities.
  • Strong analytical skills and attention to detail.
  • Ability to stay updated on industry trends and regulatory changes.

Desired Attributes:

• Innovative thinker with the ability to apply creative solutions to regulatory and compliance challenges.
• Results-oriented with a focus on achieving high-quality, compliant training content.
• Adaptable in a fast-paced, changing regulatory environment.