SayPro Accessibility Improvement Tracker

SayPro Documents Required from Employees Accessibility Improvement Tracker: A document used to track identified issues and monitor their resolution from SayPro Monthly February SCMR-17 SayPro Monthly Inclusive Design: Ensure the site is accessible to users with disabilities by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR

Purpose:
An Accessibility Improvement Tracker is a crucial document used by SayPro to track identified accessibility issues and monitor their resolution across the website. As part of the SayPro Monthly February SCMR-17 and the overarching goals of the SayPro Marketing Royalty SCMR, this document helps ensure continuous progress in addressing accessibility challenges. It acts as a comprehensive record for teams to prioritize, resolve, and track accessibility improvements, ensuring that SayPro’s website remains accessible and inclusive for all users, particularly those with disabilities.

---

1. Purpose of the Accessibility Improvement Tracker

The Accessibility Improvement Tracker is a tool for managing the accessibility process, from identifying issues to resolving them and validating changes. The key functions include:

• Documentation of Identified Accessibility Issues: The tracker ensures that every accessibility issue discovered—whether through automated tools, manual testing, or user feedback—is logged and categorized.
• Prioritization and Tracking: It helps prioritize issues based on their severity and impact on users, especially those with disabilities.
• Actionable Resolution: The document outlines specific steps, deadlines, and responsible parties for resolving each issue.
• Ongoing Monitoring: By using the tracker, SayPro ensures that accessibility issues are consistently addressed, verified, and reviewed for compliance.

This tracker enables transparent communication between the design, development, and quality assurance (QA) teams, helping to keep all stakeholders aligned with the organization’s accessibility goals.

---

2. Key Components of the Accessibility Improvement Tracker

The Accessibility Improvement Tracker should include several key sections to ensure all aspects of accessibility are addressed systematically and effectively.

2.1 Issue Identification

• Description of the Issue: This section provides a clear and concise description of the accessibility issue identified. For example, if the issue is poor color contrast on the homepage, the description will outline the problem and which specific elements are affected.
• Date Identified: The date when the issue was first identified. This is useful for tracking how long issues take to resolve.
• Source of Issue Identification: Specify how the issue was discovered (e.g., automated tool results, manual testing, user feedback, or accessibility audit).
• Section of the Website Affected: Identify which part(s) of the website are impacted, such as a specific page, feature, or interaction (e.g., contact form, homepage, checkout page).

2.2 Severity Level and Priority

• Severity Level: Classify the severity of the issue on a scale (e.g., Low, Medium, High, or Critical), based on its impact on users with disabilities. For instance:
  • Critical: A major issue that prevents users from accessing or using key functionalities of the website (e.g., broken navigation, missing alt text for essential images).
  • High: A significant issue that impacts the user experience but does not completely block functionality (e.g., improper labeling of form fields).
  • Medium: An issue that affects usability but does not severely hinder access (e.g., low contrast text).
  • Low: Minor issues that have limited impact (e.g., non-essential visual elements that aren’t WCAG-compliant).
• Priority Level: Based on the severity, set a priority level for resolution (e.g., Immediate, High Priority, Medium Priority, or Low Priority). Critical issues would be prioritized for immediate resolution, while lower-priority issues might be tackled later.

2.3 Responsible Party

• Assigned Team/Individual: This section assigns responsibility for addressing the accessibility issue to a specific design, development, or content team member, ensuring clear accountability.
• Date Assigned: The date on which the issue was assigned to the team or individual. This helps monitor the timeline and track progress.

2.4 Action Plan for Resolution

• Proposed Solution: This part of the tracker should outline the steps required to resolve the issue. For example:
  • Add alt text to missing images.
  • Fix keyboard navigation for interactive elements.
  • Update form labels to ensure screen reader compatibility.
  • Adjust color contrast for compliance with WCAG 2.1 standards.
• Development Approach: Describe the methodology that will be used to implement the solution (e.g., code changes, UI/UX adjustments, additional testing).
• Expected Completion Date: Provide an estimated deadline for resolving the issue. This ensures there’s a timeline for addressing accessibility concerns.

2.5 Testing and Validation

• Testing Method: After a fix is made, the tracker should detail the testing methods that will be used to validate the fix (e.g., manual testing with screen readers, using automated testing tools like axe or WAVE).
• Verification Steps: Outline how the fix will be verified and validated by either an accessibility specialist or a person with a disability. This may involve using usability testing or user feedback from individuals with disabilities.
• Completion Status: Once the issue is fixed and validated, the tracker should mark the issue as “Resolved” or “Closed.” If the issue persists, it should remain open, and additional actions should be outlined.

2.6 Impact Assessment

• User Impact: This section assesses how the issue affects real users. For example, how does poor contrast impact users with low vision, or how does an inaccessible form affect users with motor disabilities? This helps prioritize issues based on user experience.
• Resolution Impact: After resolving the issue, evaluate how the fix improves accessibility for the user and how it addresses the specific barriers identified.

---

3. Benefits of the Accessibility Improvement Tracker

The Accessibility Improvement Tracker provides several benefits:

3.1 Organized Tracking

The tracker offers an organized approach to managing accessibility issues. By systematically logging issues, assigning them to the appropriate team members, and tracking their progress, the document ensures no issue is overlooked and that there’s a clear record of changes made.

3.2 Improved Transparency and Accountability

With designated team members responsible for each issue, the tracker increases transparency and accountability in the accessibility process. Managers and stakeholders can easily review the progress and ensure that necessary steps are taken to improve accessibility.

3.3 Continuous Improvement

By regularly updating the tracker and using it as a reference for ongoing accessibility audits, SayPro ensures continuous improvement of the website’s accessibility. This is crucial for adapting to new challenges, technologies, or changes in accessibility standards, like updates to WCAG 2.1 or emerging assistive technologies.

3.4 User-Centered Focus

With clear impact assessments and a focus on resolving barriers faced by real users, the tracker ensures that the user experience remains at the heart of accessibility improvements. It makes sure that the site meets the needs of people with disabilities, improving overall usability for all visitors.

3.5 Compliance and Legal Protection

The tracker also serves as a record to demonstrate that SayPro is actively working to improve website accessibility, ensuring that the company remains compliant with accessibility laws and guidelines such as the Americans with Disabilities Act (ADA) and WCAG 2.1. It helps mitigate the risk of legal challenges related to accessibility.

---

4. Conclusion

The Accessibility Improvement Tracker is an essential tool for SayPro in ensuring that accessibility issues are managed effectively and resolved in a timely manner. By systematically tracking issues from identification to resolution, the tracker aligns with SayPro’s commitment to an inclusive, accessible website for users with disabilities. This document plays a key role in the SayPro Monthly February SCMR-17 and SayPro Marketing Royalty SCMR efforts, making sure that accessibility is consistently prioritized and monitored. By leveraging this tracker, SayPro ensures that their website not only meets WCAG 2.1 guidelines but also provides a better user experience for everyone, regardless of ability.