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SayPro Analyze the relevance and depth of each feedback submission using the established framework.
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
Step-by-Step Feedback Analysis Using the SayPro Matrix
1. Prepare the Feedback Dataset
- Gather all submitted feedback from the SayPro website or internal records.
- Organize by source (e.g., program, team, stakeholder group).
2. Apply the Evaluation Matrix to Each Submission
Use the 7 criteria below and assign scores (1 to 5) for each submission:
| Criteria | Description |
|---|---|
| Relevance | Does the feedback directly address SayPro’s research or program goals? |
| Clarity | Is the feedback well-articulated and easy to interpret? |
| Depth of Insight | Does it reflect critical thinking or thoughtful analysis? |
| Actionability | Can the feedback lead to tangible improvements? |
| Evidence Support | Is the feedback backed by examples, data, or experience? |
| Representativeness | Does the feedback reflect the views of a broader group? |
| Constructiveness | Is the tone solution-oriented rather than just critical? |
3. Use a Scoring Template
Here’s a simple table you can replicate in Excel or Sheets:
| Submission ID | Relevance | Clarity | Depth | Actionability | Evidence | Representativeness | Constructiveness | Total Score |
|---|---|---|---|---|---|---|---|---|
| Feedback_001 | 4 | 5 | 3 | 4 | 2 | 4 | 5 | 27 |
| Feedback_002 | 2 | 3 | 2 | 2 | 1 | 1 | 2 | 13 |
| … | … | … | … | … | … | … | … | … |
4. Interpret the Results
- 31–35 = Exceptional feedback: Prioritize for integration and use as a model.
- 21–30 = Moderate to strong: Use with possible adjustments or follow-up.
- 11–20 = Limited value: Consider clarifying with the source.
- Below 10 = Weak: Archive or request resubmission.
5. Summarize Key Insights
- Identify common themes or gaps (e.g., weak actionability or poor evidence use).
- Report high-scoring examples to leadership for strategic use.
- Recommend training or support for low-performing teams if needed.
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