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SayPro Capture and report staff feedback through SayPro’s digital survey forms
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
Capturing and Reporting Staff Feedback
via SayPro’s Digital Survey Forms
🎯 Purpose
To systematically collect, analyze, and respond to feedback from SayPro staff on strategy-related initiatives, operational effectiveness, internal communications, and change processes.
This feedback loop enables:
- Real-time insights for decision-makers
- Continuous improvement of strategic communication
- Inclusive, data-driven organizational adaptation
📲 Digital Survey Tools Used
| Platform | Use Case |
|---|---|
| SayPro Pulse Survey Form | Weekly short-form strategy awareness checks |
| Quarterly Feedback Form | In-depth evaluation of strategic rollout impact |
| Live Session Forms | Immediate feedback after “Ask SayPro Strategy” sessions |
| Departmental Check-In Forms | Monthly input on departmental goal alignment and staff experience |
All forms are hosted on the SayPro Digital Feedback Portal, mobile-friendly and accessible via desktop.
📅 Feedback Collection Workflow
| Step | Activity | Timeline |
|---|---|---|
| Survey Creation | Strategic Planning & M&E teams design or update forms | Weekly / Quarterly |
| Distribution | Links shared via intranet, WhatsApp, email, and briefing sessions | Mondays (weekly) |
| Response Period | Open for 48–72 hours (pulse) or up to 10 days (quarterly forms) | Weekly / Quarterly |
| Data Analysis | Responses auto-aggregated and analyzed via dashboard | Within 3–5 working days |
| Reporting | Summary report submitted to leadership + departments | End of each survey week |
| Follow-Up Actions | Specific issues assigned to departments or escalated if systemic | Ongoing |
📊 Feedback Report Contents
Each staff feedback report includes:
- Participation Rate (per team/region)
- Strategy Awareness Scores
- Engagement Sentiment (quantitative and qualitative)
- Top 5 Staff-Identified Challenges
- Recommended Improvements / Responses
- Tracker of Resolved Issues from Previous Surveys
✅ Metrics Monitored
| Indicator | Target |
|---|---|
| Weekly Pulse Survey Response Rate | ≥ 70% of all active staff |
| Quarterly Strategic Feedback Coverage | 100% of departments represented |
| Satisfaction with Feedback Process | ≥ 85% “Satisfied or Very Satisfied” |
| Issue-to-Action Closure Rate | ≥ 90% of feedback addressed or responded to |
🧍 Responsible Units
| Team | Responsibility |
|---|---|
| Strategic Planning Office | Overall coordination and reporting |
| M&E Unit | Form design, data validation, and analysis |
| HR & Wellness Office | Integrates feedback into staff well-being planning |
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