SayPro Continuous Monitoring and Reporting

SayPro Tasks to be Completed During the Period Continuous Monitoring and Reporting Prepare reports summarizing the progress made toward accessibility improvements, highlighting any areas of concern that require additional attention from SayPro Monthly February SCMR-17 SayPro Monthly Inclusive Design: Ensure the site is accessible to users with disabilities by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR

Objective:

As part of the SayPro Monthly February SCMR-17 initiative, the primary goal is to ensure continuous monitoring and reporting of accessibility improvements made to the SayPro website. These reports will summarize the progress toward meeting WCAG 2.1 standards and highlight any areas requiring additional attention, ensuring the site remains accessible to users with disabilities.

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1. Prepare Reports Summarizing Accessibility Progress

1.1 Collect Data from Accessibility Monitoring Tools

To create an accurate report, gather data from all automated accessibility testing tools (e.g., WAVE, Axe, Lighthouse) that have been used to monitor the website. These tools should provide insights into:

• Compliance with WCAG 2.1 Criteria: A detailed analysis of which WCAG criteria (e.g., Perceivable, Operable, Understandable, and Robust) have been fully met, partially met, or not met.
• Trends Over Time: Track the improvement or worsening of accessibility issues over the previous monitoring period.
• Recurring Issues: Identify issues that persist over multiple monitoring cycles, highlighting areas that may require more focused intervention.

1.2 Conduct Manual Accessibility Audits

In addition to automated tools, perform manual accessibility audits of the website to ensure thorough testing, especially for:

• Keyboard Navigation: Ensure all interactive elements are accessible via keyboard.
• Screen Reader Compatibility: Check how well the site works with screen readers and other assistive technologies.
• Complex Design Elements: Ensure that complex interactive elements, such as dropdown menus, forms, and dynamic content, are correctly accessible.

1.3 Gather Feedback from Users with Disabilities

To gain insight into real-world user experiences, collect feedback from users with disabilities through:

• Usability Testing Sessions: Conduct sessions with users with varying disabilities to identify issues they encounter when navigating the site.
• Surveys or Feedback Forms: Distribute surveys or feedback forms to site users, particularly those with disabilities, to understand their challenges and suggestions for improvements.

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2. Highlight Areas of Concern Needing Additional Attention

2.1 Categorize and Prioritize Issues

Once data from both automated tools, manual audits, and user feedback has been collected, categorize the accessibility issues identified according to their severity and the impact on users. This should include:

• Critical Issues: Issues that prevent users with disabilities from accessing key content or interacting with the website, such as broken navigation, inaccessible forms, or missing alt text for images.
• Moderate Issues: Problems that hinder the user experience but do not completely block access to the site, such as low contrast, minor keyboard navigation issues, or partially inaccurate ARIA roles.
• Minor Issues: Issues that do not significantly impact most users, like minor layout inconsistencies, but still affect accessibility standards.

For each issue, assign a priority level (high, medium, or low) based on the severity of the issue and the number of users impacted. For instance, keyboard navigation issues would be considered high priority, while minor design tweaks would be lower priority.

2.2 Assess the Effectiveness of Previous Improvements

Evaluate the effectiveness of the previous accessibility improvements that were implemented during the last period. This should include:

• Reviewing Previously Addressed Issues: Check if previously identified accessibility issues have been fully resolved or if any remain open.
• Comparing Current Status: Compare the current accessibility status with the baseline from earlier audits to determine the progress made.
• Identifying New or Ongoing Issues: Note any new issues that have arisen or any ongoing issues that were not sufficiently addressed in previous rounds of improvement.

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3. Compile a Comprehensive Accessibility Progress Report

3.1 Executive Summary

Provide a high-level summary that includes:

• Overall Progress: An overview of the accessibility improvements made in the reporting period, including compliance with WCAG 2.1 guidelines.
• Key Achievements: Highlight the major milestones, such as completing major fixes (e.g., improving keyboard navigation or implementing closed captions).
• Remaining Challenges: Outline the areas where challenges persist, especially those that may require additional focus or resources.

3.2 Detailed Accessibility Status

Provide a detailed breakdown of the current accessibility status, including:

• WCAG 2.1 Criteria Compliance: A detailed list showing the WCAG criteria that have been fully met, partially met, or not met, along with explanations and examples of issues related to each criterion.
• Severity of Identified Issues: List the issues based on their severity (critical, moderate, minor), with a short description of each issue, the specific WCAG criteria it impacts, and the number of users potentially affected.

3.3 Progress vs. Goals

Measure the progress against previously set accessibility goals. This could include:

• Number of Improvements Made: Track how many improvements have been made in relation to the set goals or action plan.
• Percentage of Issues Resolved: Calculate the percentage of identified issues that have been successfully resolved.
• Impact on Users: Assess how the changes have improved the user experience for individuals with disabilities, based on user feedback and usability testing.

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4. Provide Recommendations for Ongoing Improvements

4.1 Focus on Critical Issues

For any critical issues that were identified during the report period, recommend immediate actions to resolve them. For example:

• Urgent Fixes for Navigation: If keyboard navigation or screen reader accessibility is not fully functional, prioritize these issues and recommend further work with the development team to correct them.
• Fixing Color Contrast: For issues related to low contrast in text, recommend specific design changes to meet the WCAG 2.1 contrast ratio requirements (e.g., 4.5:1 for normal text).

4.2 Address Long-Term Accessibility Strategies

For areas of the website that are still problematic, provide recommendations for long-term strategies that could address these issues over multiple reporting periods. For instance:

• Continuous Monitoring: Set up a plan for regular automated accessibility scans (e.g., monthly) and manual audits to track the site’s performance over time.
• User-Centered Design: Suggest involving users with disabilities earlier in the design process to prevent issues from arising in the first place.
• Training for Content Creators: Recommend regular accessibility training for content creators and web developers to ensure that they understand the importance of web accessibility and are equipped to maintain standards.

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5. Communicate the Results to Stakeholders

5.1 Share the Accessibility Progress Report

Distribute the comprehensive accessibility progress report to key stakeholders, including:

• SayPro Management Team: To ensure leadership is aware of the progress and the ongoing effort to maintain an accessible website.
• Design and Development Teams: To provide technical insights into the current accessibility status and areas needing improvement.
• Marketing Team: To align on the impact of accessibility improvements on user engagement and the overall site experience.

5.2 Schedule Follow-up Meetings

Arrange follow-up meetings with the relevant teams to discuss the report’s findings, especially to focus on:

• Action Items for Ongoing Issues: Discuss the action items for addressing ongoing accessibility issues.
• Next Steps and Timeline: Set deadlines for completing outstanding accessibility tasks and define the goals for the next monitoring period.

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Conclusion

By preparing detailed reports that summarize the progress made toward accessibility improvements, highlighting areas of concern, and providing actionable recommendations, SayPro will ensure that the website remains accessible to all users, particularly those with disabilities. Continuous monitoring and reporting help to ensure compliance with WCAG 2.1 standards while fostering a culture of inclusivity and ongoing improvement.