SayPro Coordinating with Trainers and Participants: Ensure that feedback is collected from all relevant participants, including those who have completed recent training programs or workshops.

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SayPro Coordinating with Trainers and Participants

Objective:
To ensure comprehensive feedback collection by effectively coordinating with trainers and participants, particularly those who have completed recent training programs or workshops. This coordination guarantees that SayPro captures well-rounded insights for monitoring, evaluation, and program improvement.


Why Coordination is Critical

  • Maximizes Response Rates: Clear communication and timely follow-up ensure more participants complete feedback tools.
  • Ensures Completeness: Helps reach all relevant participants, including those in virtual, in-person, or blended sessions.
  • Improves Feedback Quality: Trainers can encourage honest, thoughtful responses and help clarify survey questions.
  • Aligns Timelines: Timely data collection ensures insights are still fresh and actionable.

Key Coordination Actions

1. Prepare Feedback Collection Plan

  • Create a list of sessions conducted, including dates, trainers, and participant lists.
  • Set a timeline for distributing and closing each feedback form (e.g., within 48 hours of session completion).

2. Engage Trainers

  • Brief trainers on the importance of post-training feedback.
  • Ask trainers to:
    • Introduce the feedback process during the session.
    • Remind participants to complete the form afterward.
    • Share direct survey links if needed.

3. Notify Participants

  • Send personalized post-training messages (via email, SMS, or WhatsApp) with:
    • A thank-you note.
    • A link to the feedback survey.
    • An estimated time to complete (e.g., 5–7 minutes).
    • A deadline for submission.

4. Monitor Responses

  • Use your survey tool dashboard (e.g., Google Forms, Microsoft Forms, SurveyMonkey) to track:
    • Number of responses vs. number of attendees.
    • Departmental or session-specific completion rates.
  • Send reminder messages to those who haven’t responded within 2–3 days.

5. Document Participation

  • Maintain a log that shows who feedback was requested from, and whether it was received.
  • Share response rate summaries with internal teams for accountability.

Sample Coordination Timeline

ActivityResponsibleTiming
Finalize session participant listProgram CoordinatorDay of training
Distribute feedback surveyTrainer / M&E TeamWithin 24 hours post-training
Send 1st reminderAdmin / M&E Team2 days after session
Send final reminderAdmin4–5 days after session
Close surveyM&E TeamAfter 7 days

Expected Outcomes

  • High response rates from a diverse and complete participant pool.
  • Improved data accuracy and representativeness.
  • Stronger collaboration between trainers, facilitators, and the M&E team.
  • Timely and actionable insights to guide training refinement.

Would you like a sample communication template (email or message) to send to trainers and participants for feedback coordination?

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