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SayPro Corrective Action Log
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
SayPro Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407
SayPro Corrective Action Log
| Action ID | Date Reported | Issue Description | Root Cause | Corrective Action(s) | Responsible Person/Team | Target Completion Date | Status | Comments/Updates |
|---|---|---|---|---|---|---|---|---|
| CA-001 | 2025-05-10 | Delay in Royalties AI payout processing | API timeout errors during peak load | Optimize API calls and increase server capacity | AI Engineering Team | 2025-06-01 | In Progress | Server upgrade scheduled for May 20 |
| CA-002 | 2025-05-12 | Inaccurate data reported in monthly performance dashboard | Data sync issues between modules | Implement enhanced data validation checks | Data Analytics Team | 2025-05-25 | Completed | Validation scripts deployed May 23 |
| CA-003 | 2025-05-15 | Low user engagement in partner reporting portal | Unintuitive user interface and lack of training | Redesign UI and conduct training webinars | UX Team & L&D | 2025-06-10 | Planned | Wireframes under review |
| CA-004 | 2025-05-18 | High resolution time for user disputes | Manual dispute resolution process | Develop AI-powered dispute assistant | AI Lab | 2025-07-01 | In Progress | Prototype testing underway |
Instructions for Use
- Action ID: Unique identifier for each corrective action.
- Date Reported: When the issue was first logged.
- Issue Description: Brief summary of the problem.
- Root Cause: Analysis of the underlying cause.
- Corrective Action(s): Steps planned or taken to address the issue.
- Responsible Person/Team: Assigned to oversee and implement the action.
- Target Completion Date: Expected date for resolution.
- Status: Current status (e.g., Planned, In Progress, Completed, On Hold).
- Comments/Updates: Additional notes or progress updates.
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