SayPro Corrective Action Report Template: A template for documenting data quality

Here’s an updated Corrective Action Report Template specifically for documenting data quality issues and the actions taken to resolve them. This will ensure that issues are tracked, corrective actions are clearly defined, and progress is monitored.

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Corrective Action Report Template

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1. Report Information:

• Report ID: [Unique Identifier for the report]
• Date of Report: [Date the report is created]
• Reported By: [Name of the person identifying the issue]
• Assigned To: [Name of the person/team assigned to resolve the issue]
• Department/Project: [Department or project name]

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2. Issue Identification:

Issue ID	Data Source/Field	Issue Description	Date Identified	Severity	Impact on Business
[Issue 001]	[e.g., Sales Data]	[e.g., Missing entries in Sales Data for Q1]	[Date]	[ ] Low / [ ] Medium / [ ] High	[e.g., Missing data may affect sales forecasting]
[Issue 002]	[e.g., Customer Info]	[e.g., Duplicate customer records in the database]	[Date]	[ ] Low / [ ] Medium / [ ] High	[e.g., Duplicates lead to inaccurate customer segmentation]

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3. Root Cause Analysis:

• Root Cause(s) Identified:
  [Provide an explanation of what caused the data quality issue (e.g., system error, manual entry mistakes, lack of validation checks).]
• Investigation Summary:
  [Describe the investigation process to identify the root cause (e.g., reviewing audit logs, interviewing staff, checking processes).]

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4. Corrective Action Plan:

Action ID	Corrective Action	Assigned To	Due Date	Status	Completion Date	Verification Method
[Action 001]	[e.g., Add automated validation for missing data]	[Name/Team]	[Due Date]	[ ] Pending / [ ] In Progress / [ ] Completed	[Completion Date]	[e.g., System test to confirm validation]
[Action 002]	[e.g., Clean up duplicate records in the database]	[Name/Team]	[Due Date]	[ ] Pending / [ ] In Progress / [ ] Completed	[Completion Date]	[e.g., Database comparison report]

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5. Preventative Actions (Optional):

• Preventative Action(s):
  [Describe the actions that will be put in place to prevent the issue from recurring (e.g., process improvements, training, system updates).]
• Assigned To:
  [Name or team responsible for implementing preventative actions]
• Due Date:
  [Deadline for preventative actions]

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6. Monitoring and Follow-Up:

• Follow-Up Date:
  [Date scheduled for reviewing the effectiveness of corrective actions]
• Monitoring Plan:
  [Describe how the corrective action will be monitored (e.g., regular audits, data checks, feedback loops).]

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7. Final Verification and Closure:

• Verification Date:
  [Date the corrective action was verified as successful]
• Verified By:
  [Name of the person who verified the completion of corrective actions]
• Action Status:
  [ ] Closed / [ ] Open (Check if the corrective action has been completed and verified)
• Closure Comments:
  [Any additional notes or comments regarding the closure of the issue.]

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8. Sign-Off:

• Corrective Action Lead Signature:
  [Signature or name of the person who implemented the corrective action]
• Date:
  [Date of sign-off]
• Assessor Signature:
  [Signature or name of the person who conducted the final assessment]
• Date:
  [Date of sign-off]

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This template will help you document, track, and resolve data quality issues systematically. It includes details on root cause analysis, corrective actions, and preventive measures. If you need further customization or additional fields, just let me know!