SayPro Cybersecurity Protocol: Documenting Threats and Suspicious Behavior Detected During Scans.

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

Department:

SayPro Websites and Apps Office
Function: Cybersecurity Monitoring and Reporting
Framework Reference: SayPro SCMR-6 – SayPro Monthly Malware Scanning and Reporting Protocol


1. Objective

To maintain a secure digital environment, SayPro must thoroughly document all threats or suspicious activities identified during scheduled and ad-hoc malware scans. This documentation serves as the foundation for effective threat response, trend analysis, regulatory compliance, and informed decision-making by SayPro Marketing Royalty and the Cybersecurity Oversight Team.


2. Scope

This documentation process applies to all cybersecurity scans conducted across:

  • SayPro websites and domains
  • Internal systems and dashboards
  • Mobile and desktop applications
  • Learning portals and user platforms
  • Backend APIs and cloud services

It includes all threats, anomalies, and behaviors flagged by security tools or identified manually by technicians.


3. Types of Detected Elements to Document

SayPro must document the following categories of findings:

CategoryExamples
MalwareRansomware, trojans, worms, spyware, rootkits, fileless malware
Suspicious ScriptsJavaScript/HTML injections, obfuscated code, unauthorized redirects
Phishing TriggersFake login forms, spoofed email links, form-grabbing code
Unusual BehaviorSudden outbound traffic, abnormal file changes, high CPU/network usage
Unauthorized AccessFailed login attempts, unknown devices accessing admin panels
File ModificationsUnscheduled or unauthorized changes to system files, database entries
Outdated Plugins/ToolsInsecure CMS plugins, deprecated APIs, unpatched software vulnerabilities

4. Documentation Workflow

Step 1: Threat Detection and Initial Logging

  • When a scan detects a threat, the system or technician immediately logs the item into SayPro’s Cyber Threat Log (CTL).
  • Each entry must include:
    • Detection timestamp
    • Source of detection (e.g., tool name, manual observation)
    • Threat type and classification
    • Impacted system or file path
    • Severity level (Critical, High, Medium, Low)

Step 2: Threat Description and Analysis

  • The technician must expand the log entry to include:
    • A plain-language description of what the threat is and how it behaves
    • Whether it was automatically or manually quarantined
    • Potential cause or point of entry (e.g., third-party script, user download)
    • Correlation with previous incidents or known vulnerabilities

Step 3: Evidence Attachment

  • For each incident, attach digital evidence including:
    • Screenshots of alerts or system logs
    • Log snippets (e.g., system or web server logs)
    • Malware hash signatures (MD5/SHA256)
    • Quarantine reports or tool outputs

Step 4: Response and Action Log

  • Record the exact remediation action taken, such as:
    • File deletion
    • System isolation
    • User account suspension
    • Patch deployment
  • Include the response technician’s name, date, and approval (if escalated).

Step 5: Report Compilation and Submission

  • Entries are reviewed and compiled into the monthly SCMR-6 Cybersecurity Report.
  • The report must highlight:
    • Number and type of threats detected
    • Resolution status (Resolved, Pending, Escalated)
    • Lessons learned or recurring risks
    • Recommendations for prevention

5. Tools Used for Threat Documentation

  • SayPro Cyber Threat Log (CTL) – Internal incident tracking system
  • SIEM Tools – For automated log aggregation (e.g., Splunk, Graylog)
  • Malware Scanning Platforms – ESET, Sophos, ClamAV
  • Internal Wiki or Document Management Systems – For storing standard threat profiles and remediation SOPs
  • Encrypted Evidence Storage – For uploading screenshots, log files, and signatures

6. Threat Classification Guidelines

SeverityDefinitionAction Required
CriticalSystem-level compromise, ransomware, data exfiltrationImmediate quarantine, escalation to CISO
HighUnauthorized code, trojans, high-risk vulnerabilitiesQuarantine and detailed review
MediumSuspicious scripts or outdated components with potential riskPatch/update and monitor
LowMinor anomalies or tool warnings with no immediate threatDocument and track for recurrence

7. Compliance and Retention

  • All threat documentation must comply with SayPro’s data protection protocols and applicable laws (e.g., POPIA, GDPR).
  • Reports and logs are retained securely for a minimum of 36 months for audit and legal purposes.
  • Access to documentation is restricted to authorized cybersecurity, compliance, and leadership personnel.

8. Continuous Improvement

  • Monthly review meetings with the Cybersecurity Team and SayPro Marketing Royalty include an evaluation of documented threats.
  • Findings are used to update:
    • Threat detection rules
    • Training materials
    • Access control policies
    • Business continuity plans

Conclusion

Accurate and consistent documentation of all detected threats and suspicious behaviors is essential to SayPro’s proactive security strategy. It enables better incident response, historical tracking, and strategic risk management—ensuring the continued safety and trustworthiness of all SayPro platforms.

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