SayPro Plan: Distribute Feedback Surveys to Evaluate Training Effectiveness

Objective: Gather honest feedback from participants to assess the relevance, clarity, and impact of the M&E system training—and identify areas for improvement.
Led by: SayPro Monitoring Office & Learning and Development Team

📝 Survey Design & Content

1. Survey Format

• Tool: Google Forms, Microsoft Forms, or SurveyMonkey
• Type: Anonymous (recommended to encourage honest responses)
• Length: 10–12 questions (takes ~5 minutes to complete)

2. Sample Survey Questions

Section A: Training Content & Delivery

• The training objectives were clearly defined. (Strongly Agree – Strongly Disagree)
• The content was relevant to my work. (Yes/No/Somewhat)
• The pace of the session was appropriate. (Too fast / Just right / Too slow)
• The trainer(s) explained the material clearly. (1–5 rating)
• What did you find most useful in the training? (Open-ended)

Section B: System Confidence

• I feel confident using the M&E system after the training. (1–5 rating)
• I understand how to enter data, generate reports, and upload evidence. (Yes/No/Somewhat)

Section C: Overall Experience

• Overall, how satisfied were you with the training? (1–5 stars)
• What improvements would you suggest for future training sessions? (Open-ended)

Section D: Follow-Up Needs

• Do you need additional support or training? (Yes/No)
• If yes, what specific areas do you need help with? (Open-ended)

📤 Distribution Strategy

1. Email Distribution

• Timing: Send within 24–48 hours after each training session.
• Subject Line: We’d Love Your Feedback: SayPro M&E Training Survey
• Email Body: Dear [Name/Team],Thank you for attending the recent M&E system training. Your feedback is vital in helping us improve future sessions and support you better.📋 Please take 5 minutes to complete this short survey:
  [Insert Survey Link]We appreciate your time and input.Best regards,
  SayPro Monitoring Office
  monitoring@saypro.org

2. SMS/WhatsApp Reminder (Optional)

If working with field teams or low-email-access regions:

• Send a reminder with the survey link and short message: “Hi [Name], please share your feedback on the SayPro M&E training here: [Link]. It only takes 5 minutes!”

3. In-Session Collection (Optional)

At the end of in-person or virtual sessions:

• Share the link on-screen or via chat
• Allow 5 minutes for live completion

📊 Survey Monitoring & Follow-Up

• Track response rates: Use the form tool’s analytics to monitor participation by region/team.
• Send reminders 3–5 days after initial distribution to increase responses.
• Summarize results weekly to share insights with trainers and managers.

📁 Optional Add-Ons

• Export feedback to Excel/Sheets for deeper analysis
• Use charts/infographics to present results in training debrief reports
• Highlight top suggestions for system or content improvements

✅ Ready-to-Go Help

Would you like me to:

• Build the survey form in Google Forms or Word format?
• Write a survey reminder email or message?
• Create a summary template for reporting the feedback?