SayPro emotions

SayPro Emotion Tagging Framework

1. Define Emotion Categories

• Joy
• Trust
• Fear
• Anger
• Sadness
• Surprise
• Anticipation
• Disgust
• Neutral

2. Tagging Guidelines

• Joy: Positive feedback showing happiness, satisfaction, enthusiasm (e.g., “I loved the training!”)
• Trust: Expressions of confidence, reliability, loyalty (e.g., “SayPro is dependable.”)
• Fear: Concerns, worries, anxiety about services or outcomes (e.g., “I’m unsure about course quality.”)
• Anger: Frustration, dissatisfaction, or complaints (e.g., “The support was terrible.”)
• Sadness: Disappointment, regret, or feeling let down (e.g., “I expected more from SayPro.”)
• Surprise: Unexpected positive or negative reactions (e.g., “I didn’t expect such fast results!”)
• Anticipation: Hope or eagerness about future services or outcomes (e.g., “Looking forward to upcoming courses.”)
• Disgust: Strong negative reactions, distaste, or aversion (e.g., “I found the content misleading.”)
• Neutral: Objective or informational statements without clear emotional tone.

3. Application Process

• Review feedback or content text.
• Assign one or more emotion tags per entry (primary and secondary if applicable).
• Use a coding system or software (like spreadsheet columns or sentiment analysis tools) to record tags.

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Example of Tagged Feedback Entries

Feedback Text	Primary Emotion	Secondary Emotion
“I’m so happy with the community support!”	Joy	Trust
“I worry about the accuracy of the research data.”	Fear	Neutral
“The course materials were disappointing.”	Sadness	Anger
“Looking forward to new career opportunities!”	Anticipation	Joy