SayPro Extract 100 technical troubleshooting steps for SayPro’s website.

Here’s a detailed list of 100 technical troubleshooting steps that can be followed to resolve common issues with SayPro’s website. These steps are categorized to cover various aspects of website management, from server-side issues to front-end and user interface problems.

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1. Server & Hosting Troubleshooting:

1. Check server uptime to ensure the server is running.
2. Verify the web server is responding (e.g., Apache, Nginx).
3. Check for server overload (CPU, RAM, disk usage).
4. Ensure sufficient disk space on the server.
5. Verify that your server is not blacklisted or flagged as spam.
6. Check server error logs for signs of issues.
7. Ensure all services are running (HTTP, MySQL, PHP, etc.).
8. Check server firewall settings to ensure the web server is not blocked.
9. Verify DNS settings to ensure the domain points to the correct server.
10. Restart the web server to clear any temporary issues.
11. Check server load balancing configurations (if applicable).
12. Ensure the server’s SSL certificate is valid and correctly configured.
13. Check if the server is under a DDoS attack (use anti-DDoS services like Cloudflare).
14. Examine server’s resource utilization (check resource spikes, usage patterns).
15. Confirm proper database connectivity between the server and databases.
16. Inspect for corrupted files on the server.
17. Check server-side scripting errors in PHP or other languages.
18. Verify the server’s network settings and connectivity.
19. Confirm correct file permissions on server files and directories.
20. Check if the server’s time zone is set correctly to avoid time-related issues.

2. Website Load Time Issues:

21. Use a performance testing tool (Google PageSpeed Insights, GTmetrix) to identify slow load times.
22. Optimize large images (compress or use lazy loading).
23. Minify CSS, JavaScript, and HTML files to reduce file size.
24. Check for unnecessary third-party scripts slowing down the page.
25. Enable GZIP compression for faster file transfer.
26. Use a Content Delivery Network (CDN) to reduce server load and improve global performance.
27. Reduce HTTP requests by combining files and removing unnecessary resources.
28. Enable browser caching to prevent users from re-downloading static resources.
29. Optimize database queries by using indexing, pagination, and caching results.
30. Use asynchronous loading for non-critical JavaScript.
31. Check for excessive redirections or broken links that could slow down page load time.
32. Ensure all JavaScript and CSS files are loaded asynchronously to avoid blocking page rendering.
33. Reduce external API call delays by optimizing third-party services.
34. Check for large, unoptimized fonts impacting page load times.
35. Audit any embedded videos or heavy content affecting load time.
36. Audit and fix issues related to page redirects (too many redirects slow down pages).
37. Use lazy loading for images to load only when they come into view.
38. Check if hosting provider offers SSD storage for faster data retrieval.
39. Review server and database queries to optimize for faster data retrieval.
40. Ensure that HTTP/2 is enabled to increase website speed.

3. Security Issues:

41. Scan for malware or any suspicious code on the website.
42. Ensure all software is up-to-date, including CMS, plugins, and themes.
43. Check website for broken or outdated links that could lead to security vulnerabilities.
44. Enable SSL to ensure secure data transmission (HTTPS).
45. Verify proper user access permissions for sensitive files and directories.
46. Check for brute-force attacks and implement IP blocking if necessary.
47. Review security settings in the web server configuration.
48. Enable two-factor authentication (2FA) for admin logins.
49. Use a Web Application Firewall (WAF) to protect against attacks.
50. Monitor user login attempts to detect unauthorized access attempts.
51. Test website for cross-site scripting (XSS) vulnerabilities.
52. Scan for SQL injection vulnerabilities and prevent database access flaws.
53. Check for open ports on the server and close any unnecessary ones.
54. Review and secure third-party integrations to prevent data leaks or vulnerabilities.
55. Monitor for changes in file integrity and automatically alert on unexpected changes.
56. Ensure proper password policies for users (strong passwords, expiration).
57. Set up regular vulnerability scanning for common threats.
58. Limit access to sensitive files (e.g., configuration files, admin panels).
59. Ensure proper session management to prevent session hijacking.
60. Enable content security policies (CSP) to mitigate XSS attacks.

4. Database Issues:

61. Check database connection settings to ensure they are correct.
62. Examine database server logs for error messages or downtime.
63. Optimize slow database queries to prevent delays.
64. Ensure the database is properly indexed to speed up data retrieval.
65. Clear any outdated session data or expired records from the database.
66. Repair corrupted tables and ensure data integrity.
67. Check database replication settings (if applicable).
68. Monitor database backups to ensure they are working correctly.
69. Optimize database configuration for better performance (e.g., buffer size).
70. Check if the database is under load and upgrade if necessary.
71. Ensure database consistency across different environments.
72. Review and implement database normalization to prevent redundancy.
73. Fix deadlocks or locking issues in the database.
74. Review the database schema for potential design improvements.
75. Verify correct character encoding to avoid data corruption.
76. Limit database query execution time to avoid long-running queries.
77. Check for database connection pooling to reduce overhead.
78. Perform regular database health checks and optimize accordingly.
79. Monitor database query cache and ensure it is being used efficiently.
80. Test the database failover mechanism in case of database server failure.

5. Front-End Issues (UI/UX Problems):

81. Test for broken links on the website using automated tools.
82. Ensure all images are displaying correctly and not broken.
83. Check for unresponsive elements or buttons that do not work.
84. Test website compatibility across different browsers (Chrome, Firefox, Edge, Safari).
85. Ensure all interactive elements (forms, buttons, etc.) are functioning properly.
86. Check for issues with JavaScript functionality (e.g., sliders, pop-ups).
87. Ensure mobile responsiveness on various devices (phones, tablets).
88. Test website layout for consistency across different screen sizes.
89. Ensure that fonts are loading properly across all browsers.
90. Check if there are any JavaScript errors in the console that might be affecting functionality.
91. Inspect CSS rendering to ensure consistent styling across all pages.
92. Ensure that navigation is intuitive and users can easily find what they are looking for.
93. Check for elements blocking or overlapping content that affects readability.
94. Test input validation for forms to prevent user errors.
95. Ensure that pop-ups are not intrusive and that they function as intended.
96. Review accessibility standards (e.g., proper contrast, alt text for images, keyboard navigation).
97. Ensure that animations or transitions are not hindering user experience.
98. Test for issues with video embedding and playback.
99. Check for social media sharing integration and ensure it functions correctly.
100. Ensure that analytics and tracking scripts are correctly implemented and not affecting performance.

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These 100 troubleshooting steps cover a wide range of technical issues that can arise in various aspects of SayPro’s website. From server configurations and security concerns to front-end performance and database optimizations, these steps are designed to help identify and resolve common technical challenges, ultimately ensuring a smooth and efficient user experience.