Internal Employees

Who:

• All employees who participated in SayPro programs during the month of April 2025.

Why:

• Collect feedback from employees to assess their experience with internal processes, program effectiveness, engagement, and any challenges faced.

Key Feedback Areas:

• Employee satisfaction with the program and their role.
• Effectiveness of the training, tools, and resources provided.
• Collaboration with other teams and departments.
• Suggestions for internal process improvements.
• Morale and engagement during the program.

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2. External Clients/Partners

Who:

• All clients/partners who engaged with SayPro services during the month of April 2025.

Why:

• Gather feedback from clients to evaluate their satisfaction with the services provided by SayPro and how well their needs were met.

Key Feedback Areas:

• Client satisfaction with the overall service or product.
• Clarity and timeliness of communication.
• Responsiveness to queries and issues.
• Effectiveness of the support and service team.
• Areas for improvement or suggestions for future collaboration.

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Target Stakeholders

1. Internal Employees:
   • Employees across different departments (Sales, Operations, Customer Support, etc.).
   • Any employee involved in SayPro’s programs, from frontline staff to management.
2. External Clients/Partners:
   • Clients who have actively interacted with SayPro, including those who may have had ongoing projects, consultations, or other services during April.
   • Partners who collaborated with SayPro in any capacity during this period.

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Summary:

The feedback audience will consist of two primary groups:

1. SayPro Employees: All internal participants who were involved in the programs.
2. External Clients/Partners: All clients who engaged with SayPro services.