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SayPro Feedback Collection Tracker:

SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

  • SayPro Use this document to log the details of each feedback response, noting submission dates, participant details, and any follow-up actions required.

SayPro Feedback Collection Tracker

Feedback IDParticipant NameEmail AddressDate of SubmissionOverall SatisfactionProduct/Service RatingCommunication RatingTimeliness RatingSuggestions for ImprovementFollow-up Action RequiredAssigned ToFollow-up Date
001John Doejohn.doe@email.com2025-02-20SatisfiedGoodVery SatisfiedSatisfiedImprove delivery timesYes – Reach out for more detailsJane Smith2025-02-27
002Emma Davisemma.davis@email.com2025-02-22Very SatisfiedExcellentSatisfiedVery SatisfiedNo suggestions, very happyNo follow-up neededN/AN/A
003Mark Leemark.lee@email.com2025-02-23NeutralAverageNeutralDissatisfiedBetter communication and updatesYes – Provide an update on communication improvementsJohn Brown2025-02-28
004Sarah Millersarah.miller@email.com2025-02-24DissatisfiedBelow AverageDissatisfiedVery DissatisfiedIssue with product qualityYes – Investigate the issue and reach outJane Smith2025-03-01
005David Wilsondavid.wilson@email.com2025-02-25Very SatisfiedExcellentVery SatisfiedVery SatisfiedExcellent service, no changes neededNo follow-up neededN/AN/A

SayPro Columns Explanation:

  • SayPro Feedback ID: A unique identifier for each feedback response (can be numbered).
  • SayPro Participant Name: The name of the person providing feedback.
  • SayPro Email Address: Contact email of the participant (for follow-up purposes).
  • SayPro Date of Submission: The date when the feedback was submitted.
  • SayPro Overall Satisfaction: Rating of overall satisfaction (e.g., Very Satisfied, Satisfied, etc.).
  • SayPro Product/Service Rating: Rating of the product/service quality.
  • SayPro Communication Rating: Rating of communication and support experience.
  • SayPro Timeliness Rating: Rating of delivery or service timeliness.
  • SayPro Suggestions for Improvement: Any feedback provided for improvements or enhancements.
  • SayPro Follow-up Action Required: Indicates whether any follow-up action is needed and what action (e.g., reach out for more details, resolve issue, etc.).
  • SayPro Assigned To: The team member assigned to handle the follow-up action.
  • SayPro Follow-up Date: The date by which the follow-up should be completed

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