SayPro Feedback Form for Clients and Partners

Purpose:
To collect valuable feedback from clients and partners who utilize SayPro services, enabling continuous improvement, enhanced service delivery, and strengthened stakeholder relationships.

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Feedback Form Template:

1. Client/Partner Information

• Organization Name:
• Contact Person:
• Email Address:
• Phone Number:
• Date of Feedback:

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2. Service Details

• Service(s) Used:
• Date(s) of Service:
• SayPro Department/Team Involved:

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3. Feedback Questions

Question	Response Options/Scale
1. How satisfied are you with the overall quality of SayPro services provided?	Very Satisfied / Satisfied / Neutral / Unsatisfied / Very Unsatisfied
2. How timely was the delivery of the service(s)?	Very Timely / Timely / Neutral / Delayed / Very Delayed
3. How would you rate the professionalism and responsiveness of SayPro staff?	Excellent / Good / Average / Poor / Very Poor
4. Were your needs and expectations adequately met?	Fully Met / Mostly Met / Partially Met / Not Met
5. How likely are you to recommend SayPro services to others?	Very Likely / Likely / Neutral / Unlikely / Very Unlikely
6. What aspects of SayPro services did you find most beneficial?	[Open-ended]
7. What areas do you believe SayPro could improve?	[Open-ended]
8. Additional comments or suggestions:	[Open-ended]

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4. Follow-Up Permission

• Would you like a SayPro representative to contact you to discuss your feedback?
  • Yes / No
• Preferred method of contact: Email / Phone / Other

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Instructions for Use:

• The form can be distributed digitally via email or hosted on the SayPro website.
• Responses should be collected confidentially and analyzed regularly by the SayPro Monitoring and Evaluation Office.
• Feedback results will be used to improve service quality and address any concerns raised.