SayPro Information and Targets Needed for the Quarter: Feedback and Evaluation
Objective:
Collect feedback from at least 75% of M&E staff on the effectiveness and ease of integration of newly implemented best practices by the end of the quarter. This feedback will be essential for refining the practices, scaling implementation, and ensuring organizational buy-in.
✅ Feedback and Evaluation Strategy
1. Purpose of Feedback Collection
- Assess how well the two newly implemented best practices are functioning.
- Understand staff experiences: ease of use, relevance, and challenges.
- Gather suggestions for improvement or further support needs.
- Inform future adaptations and training initiatives.
2. Feedback Methods
Method | Description | Tools/Formats |
---|---|---|
Online Survey | A standardized feedback form with quantitative and qualitative questions. | Google Forms / Microsoft Forms |
Focus Group Discussions | Small, facilitated sessions with representative M&E teams across departments. | Virtual or in-person, audio-recorded if needed |
One-on-One Interviews | Targeted conversations with key users to gather in-depth insights. | Phone or video calls with field staff |
Feedback via Email | Option for staff in remote areas or with limited access to submit written input. | Template-based response |
3. Sample Survey Questions
Effectiveness
- On a scale of 1–5, how effective is [Practice A/B] in improving data quality?
- Have you seen any measurable benefits from the new practice(s)? Please explain.
Ease of Integration
- How easy was it to adopt and apply this practice in your daily work?
- What challenges did you face during implementation?
Support and Resources
- Did the training prepare you adequately to use the new practice?
- What additional support or resources would help you apply it better?
General Feedback
- Would you recommend this practice for wider use at SayPro? Why or why not?
- What suggestions do you have for improving this process?
4. Engagement Plan and Timeline
Action | Timeline | Responsible Party |
---|---|---|
Design and finalize feedback tools | May 15 – May 20 | M&E Team + HR |
Distribute surveys and invite to sessions | May 21 – June 10 | HR + Department Leads |
Conduct FGDs and interviews | June 11 – June 20 | M&E Leads |
Analyze feedback results | June 21 – June 25 | M&E Analysts |
Report findings and recommendations | June 26 – June 30 | M&E Director + Senior Staff |
5. Success Indicators
Indicator | Target | Verification Method |
---|---|---|
% of M&E staff who submit feedback | ≥ 75% | Submission logs, survey data |
% of departments represented | 100% of M&E-related departments | Attendance records, team distribution |
Qualitative insights documented | Summary of challenges and suggestions | Thematic analysis of interviews/FGDs |
Recommendations developed from feedback | Yes | Final evaluation report section |
🎯 Expected Outcome
- Broad-based feedback confirming staff experience with the new practices.
- Practical recommendations for improving M&E tools and training.
- Stronger engagement and ownership among M&E staff across SayPro.
Would you like a pre-built feedback survey form or FGD guide to begin rolling out this process?
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