SayPro

IT and Systems Continuity Checklist

1. Infrastructure and Hardware

• Inventory of all critical IT hardware (servers, workstations, network devices) is up to date
• Backup power supplies (UPS, generators) tested and functional
• Hardware maintenance contracts and warranties current
• Spare hardware components available for critical systems

2. Data Backup and Recovery

• Data backup schedules defined and followed (daily/weekly/monthly)
• Backup storage locations secured and geographically separated
• Backup integrity tested regularly through restore tests
• Cloud backups configured and operational (if applicable)
• Clear data retention and deletion policies in place

3. Network and Connectivity

• Network redundancy established (multiple ISPs, failover mechanisms)
• Firewall and security appliances operational and updated
• VPN and remote access tested and functional
• Internet bandwidth capacity sufficient for remote work needs
• Monitoring tools in place for network uptime and performance

4. Security and Access Control

• Antivirus and endpoint protection software up to date
• Security patches and updates applied timely across all systems
• User access permissions reviewed regularly
• Multi-factor authentication (MFA) implemented for critical systems
• Incident response plan for cyber threats documented and communicated

5. Applications and Software

• List of critical business applications and versions maintained
• Software licenses valid and renewed as needed
• Application backup and recovery procedures established
• Regular testing of critical application functionality
• Access and usage monitoring enabled for key applications

6. Communication Systems

• Email systems backed up and accessible remotely
• Collaboration platforms (Teams, Slack, etc.) operational and accessible
• Telephone/VoIP systems tested for continuity during outages
• Alternative communication methods identified and ready

7. Incident Response and Escalation

• IT incident response team identified and trained
• Incident reporting procedures communicated to all staff
• Escalation matrix defined with contact information
• Post-incident review and documentation process established

8. Documentation and Training

• IT continuity plan documented and accessible
• Contact lists for IT support and vendors maintained
• Staff trained on IT continuity procedures
• Regular drills and simulations conducted

9. Testing and Review

• Regular testing schedule for backups, failover, and recovery procedures
• Network and system vulnerability assessments performed
• Review and update continuity checklist quarterly
• Audit and compliance checks completed

Prepared By: ________________________
Date: ________________________
Approved By: ________________________
Date: ________________________