This SayPro Logistics App Agreement (“Agreement”) is entered into as of [Date], by and between:
1. PARTIES
- SayPro (“Company”), registered under Company Registration Number: 2018 / 537703 / 07, with its principal office at 167 14th Road, Midrand, Gauteng, South Africa, 1685, represented by Mr. Neftaly Vutisani Malatjie, Chief Executive Officer.
- User (“You” or “Customer”), an individual, business, or organization accessing and using the SayPro Logistics App.
2. PURPOSE OF AGREEMENT
This Agreement governs the use of the SayPro Logistics App, a digital platform that provides logistics services, including but not limited to parcel delivery, freight transport, supply chain management, tracking services, and related logistics solutions.
3. REGISTRATION & ACCOUNT MANAGEMENT
- Users must provide accurate and complete information during registration.
- Businesses must provide valid business registration details where applicable.
- Users are responsible for maintaining the security and confidentiality of their accounts.
- SayPro reserves the right to suspend or terminate accounts that violate this Agreement.
4. SERVICES OFFERED
The SayPro Logistics App provides the following services:
- Real-time tracking of shipments and deliveries.
- Freight and courier services for businesses and individuals.
- Warehousing, distribution, and inventory management.
- Logistics support and consulting services.
5. USER RESPONSIBILITIES
- Users must ensure all shipment details (e.g., size, weight, destination) are accurate.
- Users must comply with legal and safety regulations regarding transported goods.
- Prohibited items (e.g., illegal substances, explosives, hazardous materials) must not be shipped.
- Users agree to pay applicable fees in accordance with SayPro’s pricing structure.
6. PAYMENT TERMS
- Fees for logistics services will be calculated based on distance, weight, and service type.
- Payment must be made via [Bank Transfer/EFT, Credit/Debit Card, or other accepted methods].
- Failure to make timely payments may result in service suspension or additional fees.
7. LIABILITY & INSURANCE
- SayPro is not responsible for delays caused by factors beyond its control (e.g., weather, traffic, customs).
- SayPro offers insurance for shipments upon request, subject to additional charges.
- Users agree that SayPro’s liability for loss or damage is limited to the insured value or applicable compensation limits.
8. TRACKING & DELIVERY
- Users can track shipments in real-time via the SayPro Logistics App.
- Delivery times are estimates and not guaranteed, except where a guaranteed delivery service is paid for.
- SayPro reserves the right to refuse pickup or delivery if an item is deemed unsafe or prohibited.
9. DATA PROTECTION & PRIVACY
- SayPro processes user data in compliance with South African data protection laws (POPIA).
- Personal data will only be used for logistics operations, fraud prevention, and service improvements.
- SayPro does not sell or share user data with third parties without consent.
10. DISPUTE RESOLUTION
- Any disputes will first be resolved through negotiation and mediation.
- If unresolved, disputes will be settled through arbitration under South African law.
11. TERMINATION & SUSPENSION
- Users may terminate their accounts at any time.
- SayPro may suspend or terminate access for violations of this Agreement, unpaid invoices, or fraudulent activity.
12. GENERAL PROVISIONS
- Entire Agreement: This Agreement represents the full understanding between SayPro and the User.
- Amendments: SayPro may update this Agreement with prior notice.
- Severability: If any provision is found to be invalid, the remaining provisions will continue to apply.
13. ACCEPTANCE OF TERMS
By using the SayPro Logistics App, you acknowledge that you have read, understood, and agreed to this Agreement.
User Name: _________________________
Representative (if applicable): _________________________
Position (if applicable): _________________________
Signature: _________________________
Date: _________________________
