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SayPro Monthly Monitoring Template (SM-MT)
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SayPro Monthly Monitoring Template (SM-MT)
Template Code: SM-MT
Reporting Month: [Month, Year]
Prepared By: [Name, Title]
Submission Date: [YYYY-MM-DD]
1. Executive Summary
- Brief overview of overall system performance
- Notable achievements or improvements
- Summary of critical incidents
- Key areas of concern
2. System Performance Overview
| Category | Metric | Target / Benchmark | Actual Value | Status (On Track / At Risk / Off Track) | Comments |
|---|---|---|---|---|---|
| AI Model Accuracy | (%) | [e.g., ≥ 95%] | |||
| System Uptime | (%) | [e.g., ≥ 99.9%] | |||
| Response Time | (ms) | [e.g., ≤ 300ms] | |||
| Data Processing Delay | (min) | ||||
| User Satisfaction | (CSAT Score / 5) | [e.g., ≥ 4.0] | |||
| Error Rate | (%) | [e.g., ≤ 1%] |
3. System Events & Incidents
| Date | Incident ID | Type | Description | Impact Level (Low/Med/High) | Resolution Status | Resolution Date | Assigned Team |
|---|---|---|---|---|---|---|---|
| YYYY-MM-DD | INC-0001 | Outage | Partial outage of Royalties AI API | High | Resolved | YYYY-MM-DD | AI Ops |
| YYYY-MM-DD | INC-0002 | Performance | Slow response in reporting system | Medium | In Progress | N/A | DevOps |
4. Corrective Measures (from Last Month)
| Action ID | Description | Status (Open/In Progress/Closed) | Completion Date | Notes |
|---|---|---|---|---|
| CA-101 | Recalibrated AI model hyperparameters | Closed | YYYY-MM-DD | Improved model accuracy |
| CA-102 | Upgraded monitoring dashboard | In Progress | TBD | Enhanced visibility expected |
5. Data Quality & Compliance Check
| Area | Status (Pass/Fail) | Issues Identified | Actions Taken or Planned |
|---|---|---|---|
| Data Integrity | |||
| Duplicate Records | |||
| Anonymization & PII | |||
| Data Source Accuracy |
6. AI Model & Prompt Review
| Area | Metric/Status | Comments |
|---|---|---|
| Model Drift | [Yes/No/Detected] | |
| GPT Prompt Effectiveness | [High/Med/Low] | |
| Retraining Performed | [Yes/No] | |
| Output Consistency | [High/Med/Low] |
7. User & Stakeholder Feedback Summary
| Source | Feedback Summary | Action Taken / Proposed |
|---|---|---|
| Internal Users | Request for faster report exports | Optimization planned Q3 |
| External Partners | Confusion around output explanations | Better documentation in progress |
8. Recommendations & Forward Plan
- Summary of top priorities for next month
- Recommended improvements to AI systems, data processes, or operational support
- Monitoring and evaluation activities planned
9. Approvals
| Name | Role | Signature / Date |
|---|---|---|
| Report Preparer | Monitoring Officer | |
| Technical Reviewer | Systems or AI Lead | |
| Director Approval | M&E or Program Director |
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