SayPro : Performance Feedback Form – For gathering feedback from stakeholders and clients involved in the royalties process.

SayPro Royalties: Performance Feedback Form

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Report Title:

Performance Feedback Form for Royalties Process
Date of Submission: [Date]
Prepared by: [Your Name/Team]
Stakeholder/Client Name: [Name]
Role/Position: [Role/Position]
Department: [Department]

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1. General Information

• How satisfied are you with the overall royalties process?
  ☐ Very Satisfied
  ☐ Satisfied
  ☐ Neutral
  ☐ Dissatisfied
  ☐ Very Dissatisfied
• Please rate the following aspects of the royalties process:
  (1 = Poor, 5 = Excellent)

Aspect	Rating (1-5)
Communication and Transparency	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
Timeliness of Payments	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
Accuracy of Payments	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
Ease of Understanding Contracts	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
Customer Support Responsiveness	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5
Usefulness of Reports Provided	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5

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2. Specific Feedback on Royalties Process

Please provide specific feedback on the following areas:

• 1. Communication & Transparency:
  • How clear and transparent are communications related to royalties, payment schedules, and contract terms?
  • [Open text response]
• 2. Payment Timeliness:
  • Were royalties payments processed on time? If not, please specify any delays and their impact.
  • [Open text response]
• 3. Payment Accuracy:
  • Did you experience any issues with the accuracy of payments (e.g., underpayments, overpayments, calculation errors)? If so, what were the challenges?
  • [Open text response]
• 4. Client Support:
  • How satisfied were you with the customer support you received regarding royalties-related inquiries? Was support helpful and timely?
  • [Open text response]
• 5. Reporting:
  • Was the information provided in performance and payment reports sufficient and easy to understand? Were there any areas where you needed more clarity or additional details?
  • [Open text response]

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3. Areas for Improvement

Please rate and describe the most critical areas where you believe the royalties process can be improved:

Area for Improvement	Rating (1-5)	Suggestions for Improvement
Communication and Transparency	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5	[Open text response]
Payment Processing Time	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5	[Open text response]
Payment Accuracy and Data Validation	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5	[Open text response]
Reporting and Performance Transparency	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5	[Open text response]
Customer Service and Support	☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5	[Open text response]

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4. Additional Comments

Please provide any other suggestions, concerns, or feedback that could help improve the royalties process or enhance your experience with SayPro.

• [Open text response]

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5. Future Expectations

What are your expectations for the royalties process in the future? Are there any specific changes you would like to see or areas you would like SayPro to focus on to enhance your experience?

• [Open text response]

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6. Overall Satisfaction

On a scale of 1 to 10, how likely are you to recommend SayPro’s royalties services to others in your industry?
(1 = Not likely, 10 = Very likely)

• [Rate: 1-10]

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7. Acknowledgment

Thank you for your time and valuable feedback. Your input will help us improve the royalties process and better serve you in the future.

• Feedback Submitted By:
  [Name, Signature, Date]
• Feedback Reviewed By:
  [Name, Signature, Date]

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This Performance Feedback Form will enable SayPro to gather comprehensive feedback from stakeholders and clients involved in the royalties process. The form will help identify areas for improvement and ensure that the royalties process meets or exceeds client expectations. It also helps maintain transparency, builds trust, and allows for continuous process enhancements.