SayPro Human Capital Abuse Management Policies, Procedures, Processes, Templates, Documents and Forms SayProP002

SayPro Human Capital Abuse Management
Policies, Procedures, Processes, Templates, Documents and Forms
Document Code: SayProP002

Approved By: Neftaly Malatjie, Chief Executive Officer
Effective Date: 20/05/2025
Next Review Date: 20/11/2025

𝗦𝗮𝘆𝗣𝗿𝗼 𝗛𝘂𝗺𝗮𝗻 𝗖𝗮𝗽𝗶𝘁𝗮𝗹 𝗔𝗯𝘂𝘀𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
Policies, Procedures, Processes, Templates, Documents, and Forms
Document Code: SayProP002

1. 𝗣𝘂𝗿𝗽𝗼𝘀𝗲
   This policy establishes a clear framework for preventing, identifying, reporting, and addressing all forms of abuse within SayPro. The policy ensures the protection of dignity, safety, and well-being for all SayPro Human Capital (HC), beneficiaries, learners, clients, volunteers, and affiliated personnel.
2. 𝗦𝗰𝗼𝗽𝗲
   This policy applies to:

• All SayPro Human Capital (employees, contractors, interns, volunteers)
• SayPro Royal Directors, Officers, and Executives
• SayPro beneficiaries, students, and clients
• External service providers working under SayPro programs

3. 𝗗𝗲𝗳𝗶𝗻𝗶𝘁𝗶𝗼𝗻 𝗼𝗳 𝗔𝗯𝘂𝘀𝗲
   Abuse includes (but is not limited to):

• Physical abuse
• Emotional or psychological abuse
• Sexual abuse or harassment
• Verbal abuse or intimidation
• Financial exploitation or fraud
• Neglect or abandonment
• Digital abuse, including cyberbullying and data misuse

4. 𝗣𝗼𝗹𝗶𝗰𝘆 𝗦𝘁𝗮𝘁𝗲𝗺𝗲𝗻𝘁𝘀

• SayPro has zero tolerance for any form of abuse.
• All Human Capital are required to report suspected abuse immediately.
• Reports will be treated confidentially, and no retaliation will be tolerated.
• All complaints will be investigated fairly and promptly.
• Disciplinary action, including termination and legal referral, will be taken where appropriate.

5. 𝗥𝗼𝗹𝗲𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

5.1 Chief Executive Officer (CEO)

• Overall accountability for abuse policy enforcement
• Makes final decisions in escalated cases

5.2 Chief Human Capital Officer (CHCO)

• Oversees implementation and training of abuse prevention mechanisms
• Coordinates investigations and compliance tracking

5.3 Royal Directors and Officers

• Enforce abuse policy within their teams or projects
• Receive and respond to initial reports

5.4 All SayPro Human Capital

• Understand and adhere to this policy
• Immediately report any known or suspected abuse

6. 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗣𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲

6.1 How to Report
Reports of abuse may be submitted via:

• Direct Supervisor or Royal Officer
• Email: confidential@saypro.org
• Anonymous submission via SayPro Abuse Reporting Form (SayProF002-01)
• Emergency hotline: [Insert contact details]

6.2 What to Report
Include details such as:

• Name(s) of individuals involved
• Nature and timing of the incident(s)
• Any evidence or witnesses
• Your name/contact (optional if anonymous)

6.3 Investigation & Action

• Initial review within 48 hours
• Investigation by Governance, Legal, and HC teams
• Final action taken within 10–20 business days
• Outcome shared confidentially with relevant stakeholders

7. 𝗣𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻 & 𝗖𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝗶𝘁𝘆

• All reporters are protected under SayPro’s Whistleblower Protection Guidelines
• Confidentiality is maintained throughout the reporting and investigative process
• Support is provided to victims and those affected, including referrals to legal or counseling services

8. 𝗣𝗿𝗲𝘃𝗲𝗻𝘁𝗶𝗼𝗻 & 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻

• All SayPro Human Capital receive training during onboarding
• Annual refreshers will reinforce awareness and safe practices
• Posters, infographics, and digital awareness campaigns will be implemented

9. 𝗗𝗶𝘀𝗰𝗶𝗽𝗹𝗶𝗻𝗮𝗿𝘆 𝗠𝗲𝗮𝘀𝘂𝗿𝗲𝘀

• Verbal or written warning
• Suspension or removal from projects
• Termination of contract or employment
• Legal reporting to external authorities (if criminal)

10. 𝗧𝗲𝗺𝗽𝗹𝗮𝘁𝗲𝘀 𝗮𝗻𝗱 𝗙𝗼𝗿𝗺𝘀

• SayPro Abuse Reporting Form (SayProF002-01)
• Investigation Checklist Template (SayProF002-02)
• Outcome Communication Template (SayProF002-03)
• Whistleblower Protection Form (SayProF002-04)
• Victim Support Referral Form (SayProF002-05)

11. 𝗥𝗲𝘃𝗶𝗲𝘄 & 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲

• The policy will be reviewed every 12 months or after a major abuse-related event
• Records of investigations and outcomes must be retained securely for 5 years
• Any non-compliance will be escalated to the Governance Committee

12. 𝗙𝗔𝗤𝘀

Q1: Can I report anonymously?
A: Yes, you may use the anonymous form (SayProF002-01).

Q2: Will I get in trouble for reporting abuse?
A: No. SayPro guarantees protection from retaliation.

Q3: What if my report is proven wrong?
A: If made in good faith, there are no penalties. Malicious or false reporting may result in action.

Q4: What if the accused is my supervisor?
A: Reports can be made directly to the CHCO or CEO to avoid conflict of interest.

Q5: Who investigates the cases?
A: A panel of SayPro Governance, HC, and Legal team members with oversight from the CHCO.

13. 𝗔𝗽𝗽𝗿𝗼𝘃𝗮𝗹 & 𝗔𝗰𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗺𝗲𝗻𝘁

All SayPro Human Capital must sign the SayPro Abuse Policy Acknowledgement Form (SayProF002-06) annually.

Approved By:
Neftaly Malatjie
Chief Executive Officer
Date: 20/05/2025