SayPro Program Monitoring Dashboard

Purpose: This real-time tracking dashboard provides a centralized view of key performance indicators (KPIs) and other relevant metrics, allowing SayPro teams to efficiently monitor program performance and make data-driven decisions.

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SayPro Dashboard Overview

Metric	Target Value	Actual Value	Status	Trend	Notes
Program Reach	[Target Value]	[Actual Value]	[On Track / At Risk]	[Upward / Downward]	Number of beneficiaries reached
Service Delivery Rate	[Target Value]	[Actual Value]	[On Track / At Risk]	[Upward / Downward]	Number of services delivered
Community Engagement	[Target Value]	[Actual Value]	[On Track / At Risk]	[Upward / Downward]	Engagement through meetings, calls, etc.
Stakeholder Satisfaction	[Target Value]	[Actual Value]	[On Track / At Risk]	[Upward / Downward]	Based on surveys or feedback scores
Resource Utilization	[Target Value]	[Actual Value]	[On Track / At Risk]	[Upward / Downward]	Efficiency in resource use

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SayPro Key Performance Indicators (KPIs)

KPI	Description	Data Source	Frequency of Tracking	Responsible Team
Program Reach	Measures the number of individuals or communities served by the program.	Program outreach reports	Weekly / Monthly	Outreach Team
Service Delivery Rate	Percentage of target services successfully delivered.	Service logs, field reports	Weekly / Monthly	Operations Team
Stakeholder Engagement	Tracks the number of touchpoints with stakeholders (e.g., meetings, calls).	CRM system, meeting notes	Weekly / Monthly	Engagement Team
Community Satisfaction	Average satisfaction rating based on stakeholder surveys or feedback.	Survey data	Monthly	Monitoring & Evaluation Team
Resource Utilization	Measures the efficiency of resource allocation (e.g., funds, materials).	Resource logs, financial reports	Monthly	Finance Team

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SayPro Program Health Indicators

Indicator	Current Status	Target Value	Risk Level	Trend	Action Required
Budget Spend	[Amount Spent]	[Budgeted Amount]	[On Track / At Risk]	[Upward / Downward]	[Adjust budget allocation]
Staffing Levels	[Staff Count]	[Target Staff]	[On Track / At Risk]	[Upward / Downward]	[Recruit / Train staff]
Delivery Timeliness	[On Time %]	[On Time Target %]	[On Track / At Risk]	[Upward / Downward]	[Improve timeliness]
Risk Mitigation Measures	[Status]	[Target Status]	[At Risk / Under Control]	[Upward / Downward]	[Implement mitigation plans]

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SayPro Program Milestones

Milestone	Target Date	Current Status	Completion %	Notes
Program Launch	[Insert Target Date]	[Complete / In Progress]	[Insert %]	[Insert key actions]
Mid-Program Review	[Insert Target Date]	[Complete / In Progress]	[Insert %]	[Insert key actions]
Final Evaluation	[Insert Target Date]	[Complete / In Progress]	[Insert %]	[Insert key actions]

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SayPro Real-Time Alerts & Notifications

Alert Type	Threshold	Action Required	Responsible Team
Budget Exceedance	[Over Budget by X%]	Review financial spending, adjust allocations	Finance Team
Service Delivery Lag	[Under Target by X%]	Investigate delays, allocate resources as needed	Operations Team
Stakeholder Engagement Drop	[X% Drop in Engagement]	Schedule additional meetings or calls	Engagement Team
Satisfaction Score Below Target	[Below X% Satisfaction]	Address concerns, improve communication	Monitoring & Evaluation Team

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SayPro Data Visualization and Reporting

The dashboard should include visual representations such as:

• Bar Charts/Graphs for KPI tracking (Program Reach, Service Delivery Rate, etc.)
• Line Charts to show trends over time (Stakeholder Satisfaction, Resource Utilization)
• Heatmaps for risk areas (Budget, Staffing, Timeliness)
• Progress Bars for milestones and completion percentages.

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SayPro User Access & Roles

User Role	Access Level	Responsibilities
Program Manager	Full Access	Monitor all metrics, analyze trends, take actions
Operations Team	Partial Access	Monitor service delivery and staffing, implement actions
Engagement Team	Partial Access	Track stakeholder engagement and feedback
Finance Team	Partial Access	Track budget spend, resource utilization, and financial health
Monitoring & Evaluation Team	Partial Access	Monitor satisfaction, analyze community feedback

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SayPro Data Update Frequency

• Daily: For real-time metrics like budget spend and service delivery.
• Weekly: For stakeholder engagement and satisfaction.
• Monthly: For tracking major KPIs, milestones, and resource utilization.
• Quarterly: For comprehensive program reviews, risk mitigation progress, and overall health.

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SayPro Dashboard Action Plan

• Review Frequency:
  The dashboard should be reviewed weekly by the Program Manager and key team members to ensure that any issues are addressed in a timely manner.
• Action Plan:
  If any metrics fall below the target threshold, the responsible team should take immediate action to rectify the issue and provide a detailed action plan in the dashboard’s “Action Required” column.