Survey Template for Students

Introduction to the Survey:

Thank you for participating in this survey. Your responses will help us understand your educational needs and improve educational support at SayPro. This survey is anonymous, and all answers will be kept confidential.

Section 1: Demographic Information

1. Age:
   ☐ 18-24
   ☐ 25-30
   ☐ 31-40
   ☐ 41+
2. Gender:
   ☐ Male
   ☐ Female
   ☐ Non-Binary/Other
   ☐ Prefer not to say
3. Program of Study:
   ☐ Arts and Humanities
   ☐ Science/Engineering
   ☐ Social Sciences
   ☐ Business/Management
   ☐ Health/Medical
   ☐ Other: ___________
4. Year of Study:
   ☐ 1st Year
   ☐ 2nd Year
   ☐ 3rd Year
   ☐ 4th Year+
   ☐ Graduate Student
5. Location (Region):
   ☐ Urban
   ☐ Rural
   ☐ International
6. Do you have any disabilities or require special accommodations?
   ☐ Yes
   ☐ No

Section 2: Academic Needs

7. Do you feel that you have enough academic support?
   ☐ Strongly Agree
   ☐ Agree
   ☐ Neutral
   ☐ Disagree
   ☐ Strongly Disagree
8. How satisfied are you with the availability of tutoring or academic support services?
   ☐ Very Satisfied
   ☐ Satisfied
   ☐ Neutral
   ☐ Dissatisfied
   ☐ Very Dissatisfied
9. What type of academic support do you feel you need the most? (Check all that apply)
   ☐ Tutoring
   ☐ Study resources (e.g., textbooks, online resources)
   ☐ Faculty mentoring
   ☐ Peer support groups
   ☐ Time management support
   ☐ Other: ___________
10. How often do you face challenges related to the course content or exams?
    ☐ Very Often
    ☐ Occasionally
    ☐ Rarely
    ☐ Never

Section 3: Technological Needs

11. Do you have reliable access to the necessary technology for your studies (e.g., laptop, internet, software)?
    ☐ Yes
    ☐ No
12. If ‘No,’ what challenges do you face regarding technology access?
    (Open-ended)
13. How satisfied are you with the technology provided by your institution (e.g., online learning platforms, software, Wi-Fi)?
    ☐ Very Satisfied
    ☐ Satisfied
    ☐ Neutral
    ☐ Dissatisfied
    ☐ Very Dissatisfied
14. What technological resources or support would help you perform better in your studies?
    (Open-ended)

Section 4: Social and Emotional Support Needs

15. Do you feel socially supported by your peers or faculty?
    ☐ Strongly Agree
    ☐ Agree
    ☐ Neutral
    ☐ Disagree
    ☐ Strongly Disagree
16. Have you utilized mental health or counseling services provided by your institution?
    ☐ Yes
    ☐ No
17. If ‘No,’ what factors have prevented you from seeking mental health support?
    (Open-ended)
18. How often do you feel stressed or overwhelmed by your academic workload?
    ☐ Very Often
    ☐ Occasionally
    ☐ Rarely
    ☐ Never

Section 5: Accessibility Needs

19. Are there any barriers to learning based on physical or digital accessibility?
    ☐ Yes
    ☐ No
20. If ‘Yes,’ please specify the barriers you face.
    (Open-ended)
21. How satisfied are you with the accommodations or support provided for students with disabilities?
    ☐ Very Satisfied
    ☐ Satisfied
    ☐ Neutral
    ☐ Dissatisfied
    ☐ Very Dissatisfied

Section 6: General Feedback

22. What is the biggest challenge you face as a student today?
    (Open-ended)
23. What changes would you suggest to improve educational support at your institution?
    (Open-ended)

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2. Interview Template for Students

Introduction to the Interview:

Thank you for agreeing to participate in this interview. Your insights are invaluable to us and will contribute to improving educational support at SayPro. This interview is confidential, and you can choose not to answer any question you’re uncomfortable with.

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Section 1: Background Information (Brief)

1. Can you tell me a bit about your academic background and what you are currently studying?
2. What year are you in your studies, and how are you finding your academic journey so far?

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Section 2: Academic Needs

3. What do you think are the main challenges you face academically?
   Prompt: (e.g., access to resources, tutoring, course material)
4. How do you usually seek help when you face academic challenges? Is this support sufficient?
5. What kind of academic resources would help you the most right now?

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Section 3: Technological Needs

6. What role does technology play in your studies?
   Prompt: (e.g., online learning, assignments, research tools)
7. Do you feel that the technology provided by your institution is sufficient? If not, what improvements would you suggest?
8. Have you ever faced issues accessing online resources or using digital tools for your coursework? Please elaborate.

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Section 4: Social and Emotional Support Needs

9. Do you feel emotionally supported in your academic environment?
   Prompt: (e.g., mental health resources, peer support, faculty interaction)
10. Can you share your experience with mental health services or support on campus? Is there anything that could be improved in this area?
11. How do you manage stress or academic pressure? Are there any additional resources you think could help you cope?

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Section 5: Accessibility Needs

12. Are there any challenges you face related to accessibility (either physical or digital)?
    Prompt: (e.g., wheelchair access, learning disabilities, tech compatibility)
13. Have you experienced any barriers to fully participating in your education due to accessibility issues? If yes, could you describe them?
14. How well do you think your institution addresses accessibility needs? What improvements could be made?

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Section 6: General Feedback and Recommendations

15. Looking back at your overall experience, what would you say is the biggest challenge you’ve faced during your studies?
16. What specific changes or improvements would you suggest to better support students in your position?
17. How do you think SayPro could make a greater impact in addressing students’ educational needs?