SayPro Training Session Agenda Template: Evaluation of User Understanding

The Evaluation of User Understanding session is designed to assess how well participants have understood and can apply the concepts and skills covered during the training. This will help identify areas that may require further clarification and ensure that attendees can use the M&E system effectively to track and report on marketing metrics.

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Training Session Agenda: Evaluation of User Understanding

Date: [Insert Date]
Time: [Insert Time]
Duration: [Insert Duration]
Location: [Insert Location or Virtual Platform Link]
Trainer(s): [Insert Trainer Name(s)]
Attendees: [List of Attendees]

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1. Welcome and Overview (5 minutes)

• Trainer Introduction
  • Briefly explain the purpose of the session: to evaluate user understanding of the concepts and skills taught in the training.
• Session Objectives:
  • Assess how well participants understand the M&E system and its features.
  • Identify any gaps in knowledge that may require follow-up.
  • Provide feedback and clarification where necessary.

2. Recap of Training Content (10 minutes)

• Quick Overview of Key Concepts
  • Summarize the main points covered in the training session (e.g., M&E system features, key metrics, creating reports).
  • Revisit critical areas that participants will be evaluated on (e.g., how to set up campaigns, track KPIs, generate reports).

3. Evaluation of Understanding (30 minutes)

• Interactive Knowledge Check
  • Multiple Choice Questions: Covering key topics such as system functionality, KPIs, and reporting features.
  • Scenario-Based Questions: Ask attendees to apply the knowledge they’ve gained in real-world situations (e.g., how to troubleshoot an issue, interpret report data, set up a new marketing campaign in the system).
  • Short Answer Questions: Questions to test deeper understanding, such as the reasoning behind choosing specific KPIs for a campaign.
  Example Questions:
  • What is the best way to track ROI for a digital marketing campaign in the M&E system?
  • How do you generate a custom report based on a specific metric in the system?
  • If you notice that the data is not syncing correctly, what troubleshooting steps would you take?
  • Describe the steps you would follow to create a campaign and assign KPIs in the system.

4. Hands-On Activity: Applying Knowledge (20 minutes)

• Practical Exercise
  • Participants will be asked to perform tasks related to the M&E system, such as:
    • Setting up a campaign in the system and assigning relevant KPIs.
    • Creating and customizing a report based on the chosen metrics (e.g., lead generation, conversion rates).
    • Identifying potential issues in campaign performance and suggesting solutions.
  • Participants will work individually or in small groups to complete the tasks, after which they will present their results.

5. Group Discussion and Feedback (15 minutes)

• Review of Results
  • Go through the exercises with the group, providing feedback on correct or incorrect answers.
  • Discuss why specific approaches or answers were correct, and explain alternative solutions where necessary.
• Address Common Challenges
  • Discuss common mistakes or misunderstandings that may have occurred during the exercises or evaluation.
  • Provide clarification and additional explanations to ensure full understanding.

6. One-on-One Clarification (Optional – 10 minutes)

• Individual Follow-Up (if needed)
  • Offer the opportunity for attendees to ask questions about anything they found unclear during the evaluation.
  • Clarify any doubts about the system or processes.

7. Evaluation Summary and Closing Remarks (5 minutes)

• Summary of Evaluation Results
  • Provide an overview of how well participants performed during the evaluation and identify key strengths and areas for improvement.
• Feedback on Training Session
  • Collect feedback from participants on the training session, identifying areas they felt confident in and areas that may need more attention.
• Next Steps
  • Encourage participants to practice using the M&E system and apply what they’ve learned.
  • Mention the availability of additional resources or follow-up training sessions for any ongoing needs.

8. Post-Training Resources (Optional)

• Post-Training Evaluation Form: Collect detailed feedback on the session’s effectiveness.
• Additional Resources: Share documents or links to more detailed guides, video tutorials, or FAQs.

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9. Conclusion and Thank You (5 minutes)

• Trainer’s Closing Remarks
  • Thank participants for their engagement in the evaluation session and the training as a whole.
  • Reaffirm the value of the M&E system and encourage its use for continuous marketing improvement.

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Post-Training Resources (Optional)

• Training Materials: Access to session slides, guides, and user manuals.
• Support Contacts: Contact details for trainers or technical support if further assistance is needed.
• Follow-Up Sessions: Information on any additional support or future training sessions.

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This Evaluation of User Understanding session template ensures that participants are given an opportunity to demonstrate their grasp of the M&E system’s key features. By incorporating a mix of knowledge checks, practical exercises, and group feedback, this session helps reinforce learning, identify gaps, and provide guidance on areas requiring further attention.