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SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
Email: info@saypro.online Call/WhatsApp: Use Chat Button ๐

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SayProCER – Formal Request for Clarification on the Future of MICT Marketing Students After 31 July 2025
To the CEO of SayPro Neftaly Malatjie, the Chairperson Chief Operation Officer of SayPro Mr Legodi, all Royal Committee Members
Kgotso a ebe le lena
I am writing to formally request clarification and guidance regarding the status and future plans for the MICT Marketing students following the 31st of July, 2025.
Previously, a commitment was made to the students that their program duration would be extended by an additional six months, thereby increasing the total training period to 18 months. As this date approaches, it is imperative that we clearly communicate the next steps and confirm whether this extension will be implemented as promised, or if any other arrangements are planned.
Understanding the trajectory of this program is critical for the studentsโ planning and preparation, as well as for SayProโs operational alignment and reputation. I kindly urge the leadership to provide a definitive update on this matter at the earliest convenience.
Thank you for your attention to this important issue.
My message shall end here.
Yours sincerely,
Puluko Nkiwane
Chief Marketing Royalty
SayPro -
SayPro Training Feedback Form:A standardized form for gathering feedback from participants after each training session.
SayPro Training Feedback Form
This Training Feedback Form is designed to collect valuable input from participants after each crisis management training session. The feedback helps evaluate the effectiveness of the training, identify areas for improvement, and ensure continuous enhancement of the crisis management program.
SayPro Crisis Management Training Feedback Form
Thank you for participating in todayโs crisis management training session. Your feedback is essential to help us improve future training and ensure that we meet the needs of all participants.
Participant Information (Optional)
- Name: ______________________
- Department: ______________________
- Position: ______________________
- Date of Training: ______________________
Training Content Evaluation
- How clear were the training objectives?
(1 = Not clear, 5 = Very clear)
โ 1 โ 2 โ 3 โ 4 โ 5 - How relevant was the content to your role?
(1 = Not relevant, 5 = Very relevant)
โ 1 โ 2 โ 3 โ 4 โ 5 - How well did the trainer(s) explain the crisis management concepts?
(1 = Poorly, 5 = Very well)
โ 1 โ 2 โ 3 โ 4 โ 5 - Did the training cover the topics you were expecting?
โ Yes
โ No
If no, please specify what you expected: _______________________________ - How practical were the examples and scenarios used in the training?
(1 = Not practical, 5 = Very practical)
โ 1 โ 2 โ 3 โ 4 โ 5
Trainer Performance
- How knowledgeable were the trainer(s) about the crisis management topics?
(1 = Not knowledgeable, 5 = Very knowledgeable)
โ 1 โ 2 โ 3 โ 4 โ 5 - How engaging were the trainer(s) during the session?
(1 = Not engaging, 5 = Very engaging)
โ 1 โ 2 โ 3 โ 4 โ 5 - Did the trainer(s) encourage participation and questions?
โ Yes
โ No
โ Somewhat
Please provide suggestions for improvement: ___________________________________
Training Materials
- How useful were the training materials provided?
(1 = Not useful, 5 = Very useful)
โ 1 โ 2 โ 3 โ 4 โ 5 - Was the training format (e.g., slides, handouts, videos) effective in helping you understand the material?
(1 = Not effective, 5 = Very effective)
โ 1 โ 2 โ 3 โ 4 โ 5 - Were the training materials easy to follow and understand?
(1 = Not easy, 5 = Very easy)
โ 1 โ 2 โ 3 โ 4 โ 5
Overall Training Experience
- How satisfied were you with the overall training experience?
(1 = Not satisfied, 5 = Very satisfied)
โ 1 โ 2 โ 3 โ 4 โ 5 - What aspect of the training did you find most beneficial?
- What aspect of the training could be improved?
- How confident do you feel in your ability to apply the crisis management concepts learned?
(1 = Not confident, 5 = Very confident)
โ 1 โ 2 โ 3 โ 4 โ 5 - What additional topics would you like to see covered in future training sessions?
Logistics and Session Delivery
- Was the duration of the training session appropriate?
โ Too short
โ Just right
โ Too long - How would you rate the overall organization of the training session?
(1 = Poorly organized, 5 = Very well organized)
โ 1 โ 2 โ 3 โ 4 โ 5 - How would you rate the environment (e.g., virtual platform or physical setting) for the training?
(1 = Not conducive, 5 = Very conducive)
โ 1 โ 2 โ 3 โ 4 โ 5
Final Thoughts
- Do you have any additional comments or suggestions to improve future crisis management training?
Post-Training Assessment
Please note that you will be asked to complete a brief post-training assessment to test your understanding of the crisis management principles covered during this session.
Thank you for your feedback! Your input is invaluable in helping SayPro improve its crisis management training program.
This feedback form will help SayPro evaluate the training’s effectiveness and gather specific input for continuous improvement. Would you like to customize any of the questions or sections for specific training sessions or groups?
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SayPro Develop a Feedback System:Create a system on the SayPro website to collect participant feedback after each training session, helping improve future trainings.
To develop a Feedback System on the SayPro website for collecting participant feedback after each training session, hereโs a detailed approach that you can implement:
โ SayPro Quarterly Target (Q1: January โ March)
Objective: Develop a Feedback System: Create a system on the SayPro website to collect participant feedback after each training session, helping to improve future training sessions and ensure continuous improvement in crisis management training.
๐ฏ Purpose of This Target:
The purpose of the feedback system is to gather valuable insights from participants to evaluate the effectiveness of each training session. This feedback will guide the enhancement of training content, delivery, and the overall experience, ensuring that SayPro’s crisis management training is relevant, engaging, and impactful.
๐ Key Activities:
1. Design the Feedback Form
- Create Clear Feedback Categories:
- Training Content:
- Was the training material relevant and comprehensive?
- Were key topics in crisis management covered adequately (e.g., crisis communication, response strategies, etc.)?
- Trainer Effectiveness:
- Was the trainer clear and engaging?
- Did the trainer effectively answer questions and engage the participants?
- Training Delivery:
- Was the training method effective (e.g., in-person, virtual, recorded)?
- Was the pace of the session appropriate?
- Overall Satisfaction:
- How satisfied were participants with the overall training experience?
- Would participants recommend the training to others?
- Suggestions for Improvement:
- What aspects of the training could be improved?
- Any additional topics or resources participants would like covered?
- Training Content:
- Use a Rating Scale:
- Provide Likert scale ratings (e.g., 1 to 5 or 1 to 10) for specific aspects like content relevance, trainer effectiveness, and satisfaction.
- Use open-ended questions for additional comments and suggestions to capture more detailed feedback.
- Anonymous Feedback Option:
- Allow participants the option to submit feedback anonymously if they prefer, to encourage honest responses.
2. Integrate the Feedback Form into the SayPro Website
- Post-Training Prompt:
- Automatically prompt participants to complete the feedback form as soon as they finish a training session.
- For virtual or recorded sessions, include a link to the feedback form on the thank-you page after the session ends or in the follow-up email.
- Ease of Access:
- Ensure the feedback form is easily accessible and can be completed quickly without causing disruption.
- Include a short, user-friendly design with clear instructions.
3. Implement Feedback Collection Tools
- Online Survey Platforms:
- Use tools like Google Forms, Typeform, or SurveyMonkey to design and host the feedback form.
- Integrate the form into the SayPro website using embedding features or direct links.
- Automatic Feedback Reminders:
- Set up automated reminder emails to encourage participants to fill out the feedback form after a session. These emails can be sent if participants haven’t submitted feedback within a few days.
4. Analyze and Report on Feedback
- Automated Data Collection:
- Use Google Forms or SurveyMonkey to automatically compile feedback into a spreadsheet, which will make the analysis easier.
- Regular Feedback Reviews:
- Establish a routine to review the collected feedback after every training session. Assign a team to regularly analyze feedback for recurring patterns or issues.
- Key Metrics:
- Measure average ratings for each training aspect (content, delivery, satisfaction).
- Identify common suggestions for improvement to refine training materials, trainers, and methods.
- Track trends over time to see if improvements are being made based on feedback.
5. Use Feedback to Improve Future Trainings
- Actionable Insights:
- Take immediate action on recurring feedback points (e.g., if many participants felt the content was too complex, simplify or clarify certain areas).
- Incorporate Participant Suggestions:
- Adapt future training sessions by incorporating suggestions such as new topics, better materials, or different formats (e.g., more interactive exercises or breakout discussions).
- Trainer Evaluation and Development:
- Use feedback regarding trainer performance to provide constructive feedback to trainers or consider additional training for them in areas where they need improvement.
6. Communicate Improvements Based on Feedback
- Share Changes:
- Communicate back to staff about the changes or improvements made based on their feedback, fostering a culture of continuous improvement and engagement.
- For example, โBased on your feedback, weโve updated the crisis communication module to include more case studies and real-world examples.โ
๐ Timeline:
Milestone Deadline Design feedback form and categories February (Week 1) Implement form on the website (integrate with training sessions) February (Week 2) Automate reminders and follow-up emails February (Week 3) Begin collecting feedback from initial sessions March (Week 1) Analyze feedback and identify improvements March (Week 2โ3) Communicate changes and improvements to staff March (Week 4)
๐ Success Indicators:
- โ High response rate for feedback submissions (aim for 75-85% of participants providing feedback).
- โ Positive feedback trends, with a majority rating training sessions positively (4/5 or higher).
- โ Actionable insights derived from the feedback, with improvements incorporated into future sessions (e.g., adjusting session length, content, or delivery).
- โ Increased participant satisfaction in follow-up sessions, reflected in higher ratings and fewer common complaints.
โ Benefits to SayPro:
- Continuous Improvement: Allows for real-time feedback, enabling adjustments to future trainings based on actual participant experiences and needs.
- Employee Engagement: Demonstrates that SayPro values staff input and is committed to improving the training experience.
- Targeted Training Adjustments: Facilitates data-driven decisions on how to improve or adjust training content, format, and delivery methods to meet participant needs.
- Better Prepared Workforce: Ensures that all employees have the best possible training experience, contributing to better crisis management and organizational resilience.
Would you like assistance in setting up the feedback system on the website or suggestions on which feedback tools to use? I can help guide you through the technical setup or suggest specific options based on your needs.
- Create Clear Feedback Categories: